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Fetcharate Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.
This summary is generated by AI, based on text from customer reviews
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It might be ok if is not a scam, I did not choose anyone yet
I have tried this to refinance before, so far, none have been able to refinance this home.
Didn't ask soon as I put in my phone number, someone was calling me! At least let me finish!
Bait and switch, This is not about a government program
Why do you need my phone number in order for me to see my rate?
I won't get off work until 7:30 this evening so please don't call my phone until 8:30 after I get home or email me I'd rather get an email and talk to you through an email cuz I'll be too tired I got an hour and a half drive to get home after 12 hour shift I don't feel like talking to nobody I'll talk to you when I get off my shift swing it's 4 days you can email me and I can read the message like I said when I finish my shift in 4 days I can contact you on the 5th day it should be Friday
It's cool for the most part They called soon as I pushed send on my phone
You have not given enough time to see if you are like every one else. Really advertising and carrying out fulfilling what you are advertising.
Knocking my 30 year to a 15 year. Not missing payments for over 3 years.
You make it sound like it is a done deal it is a bunch of crap
Smooth moving website. Simple to complete and understand.
Click bait
Very misleading, which is pretty common in this country right now
It's late and I would prefer email instead of phone call late after noon.
It suppose to be a mortgage program to pay up to 15 years of mortgage, however looking like banks to just refinance a second mortgage.
Because it didn't tell me how much I was going to save. Instead I'm going to be bombarded with calls
It is deceiving.
You are led to believe you will get an answer online instead of being contacted by phone
Still unsure about how to reduce mortgage payments while paying it off sooner?
It's not what was advertised! Just another trap!
You guys suck! And I'm a disabled Marine Corp veteran! Why can't people just be honest enough to simply tell the truth, with out hiding behind "false HEADLINES!" Of the Federal government offering something that "IS NOT TRUE!" More lies that's just what we need!
"MORE LIES!" Do ANYONE TELL THE TRUTH ANYMORE?
Wow! WOW! WOW!
The Lying NATION!
It's very difficult to sense the pain and explain i
You're not really gonna tell me about a govt plan, are you? Just a scam for your company. Good bye!
This situation is somewhat frightening for me & I do both care for overeager sales people.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members