On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Fetcharate Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
This lender will not do it because we had a trailer
Do Not Call! I Cannot tolerate the phone ringing. I get very nasty with people that call. Use the E-mail address to contact me!
Everything has been ok. I am hopeful it will be helpful.
So far it been fine but I really would like to find someone to help me gat into a home
They are trying to help all I wish for is to get my old Bills paid off and get me a home so I can stop moving all the time
It is ok but I don't want to be pestered by loan officers calling me. I am just inquiring.
Haven't seen where anything has been accomplished as of yet.
My experience to far has been interesting can't wait for the final signature
It's OK but I hope I'll find something suitable for me! :)
I have 2.25 interest rate on a VA loan. Carrington is my mortgage company. I will stay with them.
I don't know haven't talked to anyone can't answer that.
Before I finished your application my phone was ringing. It was one of your lenders. That's ridiculous. I thought you could just give me a yes/no answer online. If it was yes, I would consider finding out more about the offer. If it was no, I would just finish out the term of my current mortgage. What on earth made me think this would be easy? Please, for the love of God, don't give my name to a bunch of companies who will hound me until death,
Do not want phone calls want to see rate without talking to any just show results
Property is rented. Have mortgage on home only. 5 years left.
Quick and not time-wasting; not too personal yet accommodating -- Great!
Just wondering about reducing our house monthly payments.
It's ok I am really unsure if this is a legitimate thing. I also wonder if this is a government program.
Tricks you into giving information just for lenders to Harris you
May we contact you to follow up on these responses?
You bait and switch! These are just loan people I could find on my own! No mention of this company has the 350 government program running and such! So bull$#*!!
All this does is take you to a page where people will call you not show you rates
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members