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Fetcharate

3.7

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Fetcharate Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
17
quality
238

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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Your ad said you would give rates not phone numbers

Date of experience: June 9, 2022
Colorado
1 review
0 helpful votes
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So far I like the site the only small drawback is is really slow I assume that it may be connected to the federal government and I want to find out the figures from them or from you all not the realtor

Date of experience: June 9, 2022
Oregon
1 review
0 helpful votes
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I think this ad is bogus and in no way will result in savings from my current mortgage.

Date of experience: June 9, 2022
Arkansas
1 review
0 helpful votes
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Just wanted to see rates not ready to talk to someone.

Date of experience: June 9, 2022
Texas
1 review
0 helpful votes
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Expected to see rates not just that companies will call me

Date of experience: June 9, 2022
Oregon
1 review
0 helpful votes
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Dont like having to leave personal info to get advertised information.

Date of experience: June 9, 2022
Wisconsin
1 review
0 helpful votes
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Scam… no info provided just ways to be harassed by phone.

Date of experience: June 9, 2022
South Carolina
2 reviews
0 helpful votes
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Reads as too good to be true!
July 9, 2022

Reads as too good to be true! I do not want to go to a list of advertisers.

Date of experience: June 9, 2022
Missouri
1 review
0 helpful votes
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Ad was misleading
July 9, 2022

Ad was misleading. Just a way to get my info for more spam emails and phone calls!

Date of experience: June 9, 2022
California
1 review
0 helpful votes
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Dry good information sound like it Real program. Easy steps to follow

Date of experience: June 9, 2022
Oregon
1 review
0 helpful votes
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I thought I would see savings without having multiple calls from mortgage companies. A little disappointed

Date of experience: June 9, 2022
Arizona
1 review
0 helpful votes
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To many phone calls
July 9, 2022

To many phone calls. Just send me a email with information.

Date of experience: June 9, 2022
California
1 review
1 helpful vote
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I haven't received service, yet and this survey came up. So far, it's just the survey, then my phone started ringing of the hook, and the list of lenders came up, but no quotes, rates or data to say I qualify for anything. I guess they're trying to catch a conversation with me, instead. So, not really a fan of this process. So far, no email giving me result if I'm qualified for this federal program for discount, just my phone ringing off the hook and a bunch of voice mail.

Date of experience: June 9, 2022
Alabama
1 review
0 helpful votes
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I don't want lenders calling me
July 9, 2022

I don't want lenders calling me. I prefer a list to choose from where I could call them.

Date of experience: June 9, 2022
Louisiana
1 review
0 helpful votes
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The beginning process was easy just waiting for a response

Date of experience: June 9, 2022
Georgia
1 review
0 helpful votes
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Should offer more information online without a 1000 lenders calling you repeatedly to the point of harassment

Date of experience: June 9, 2022
Utah
1 review
0 helpful votes
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Need to have more information about how the program works so you could see if it was worth looking into.

Date of experience: June 8, 2022
Colorado
2 reviews
0 helpful votes
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Very user friendly system one of the best Iv'e used.

Date of experience: June 8, 2022
West Virginia
1 review
0 helpful votes
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Well I dont know much yet but its getting though each step very easily

Date of experience: June 8, 2022
Oklahoma
1 review
0 helpful votes
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Waste of time
July 9, 2022

Waste of time. I needed to see some facts and figures up front.

Date of experience: June 8, 2022