Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Fetcharate

Fetcharate

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Fetcharate?
grey stargrey stargrey stargrey stargrey star

Fetcharate Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
17
quality
238

We monitor reviews for authenticity

Nevada
1 review
0 helpful votes
Follow Thomas B.
Unfollow Thomas B.
Share Review
Report Review

If I have a current rate of 2.87% and a current pmt...
June 11, 2022
Updated review

If I have a current rate of 2.87% and a current pmt of 823.06 are you saying I could beat that in half the time then sign me up

Date of experience: June 10, 2022

I have tried this at least 10 times and thought it...
January 25, 2022
Previous review

I have tried this at least 10 times and thought it was a scam to try to sell me stuff wow this really works, I'm a happy camper now. Bless you

Date of experience: January 25, 2022
Tennessee
2 reviews
0 helpful votes
Follow Rick D.
Unfollow Rick D.
Share Review
Report Review

Good
June 11, 2022

Good. Like to see rate before talking to loan specialist so I can talk intelligently about loan

Date of experience: June 10, 2022
Colorado
2 reviews
0 helpful votes
Follow Denise B.
Unfollow Denise B.
Share Review
Report Review

I thought that I was searching a government program not refinancing.

Date of experience: June 10, 2022
California
1 review
0 helpful votes
Follow Maria N.
Unfollow Maria N.
Share Review
Report Review

Want to refinance to put payment down, and putting the house in my name, right now is under other person landed to me it was inherited to this other people.

Date of experience: June 10, 2022
North Carolina
1 review
0 helpful votes
Follow Denise Z.
Unfollow Denise Z.
Share Review
Report Review

I have no phone service because my cable system hasn't been working for 2 months!

Date of experience: June 10, 2022

I don't like getting the phone calls!
June 15, 2022
Previous review

I don't like getting the phone calls!

Date of experience: May 15, 2022
Florida
2 reviews
0 helpful votes
Follow Ena I.
Unfollow Ena I.
Share Review
Report Review

Information requested was standard. From reading the ad I though it was going to be some kind of grant from the federal government. NOT GOING TO A MORTGAGE COMPANY TO REFINANCE. IT IS A LITTLE MISS LEADING.

Date of experience: June 10, 2022
California
1 review
0 helpful votes
Follow Sharon R.
Unfollow Sharon R.
Share Review
Report Review

Bogus
July 10, 2022

I was swarmed with phone calls, texts, and emails. It was hard to get any work done. And I ended up looking at nothing.

Date of experience: June 10, 2022
Arizona
1 review
0 helpful votes
Follow Ray P.
Unfollow Ray P.
Share Review
Report Review

You're a scam
July 10, 2022

You're a scam. Just to get peoples info for soliciting and spam.

Date of experience: June 10, 2022
Massachusetts
2 reviews
0 helpful votes
Follow John L.
Unfollow John L.
Share Review
Report Review

Literally 2 seconds after i hit the submit button, my phone started ringing

Date of experience: June 10, 2022
Ohio
1 review
0 helpful votes
Follow ROD L.
Unfollow ROD L.
Share Review
Report Review

SITE CLAIMS TO GIVE MORGAGE RATE/TERM WITHOUT A BUNCH OF "BS" BUT ALL I GOT WAS "BS" NOT RATE OR TERMS.

Date of experience: June 10, 2022
Wisconsin
1 review
0 helpful votes
Follow Carlos L.
Unfollow Carlos L.
Share Review
Report Review

Did not realize this would be a refinancing tool, believed it would be a government tool.

Date of experience: June 10, 2022
Pennsylvania
1 review
0 helpful votes
Follow Gregory E.
Unfollow Gregory E.
Share Review
Report Review

Because you have to go through all the different until maybe someone says yes. I believe I will probably won't find anyone to help.

Date of experience: June 10, 2022
Florida
1 review
0 helpful votes
Follow Tammy T.
Unfollow Tammy T.
Share Review
Report Review

Simple process for eligibility determination and identification of potential lenders.

Date of experience: June 10, 2022

Simple survey/data collection process...
February 19, 2022
Previous review

Simple survey/data collection process...

Date of experience: February 19, 2022
South Carolina
6 reviews
0 helpful votes
Follow Linda V.
Unfollow Linda V.
Share Review
Report Review

I've been trying to refinance my house for years but due to negative reviews for medical bills have kept me from doing it. I haven't missed a payment in over a year and am currently one month ahead.

Date of experience: June 10, 2022

No experience all I did was answer your questions
June 4, 2022
Previous review

No experience all I did was answer your questions.

Date of experience: June 4, 2022
Texas
1 review
0 helpful votes
Follow Donald G.
Unfollow Donald G.
Share Review
Report Review

Site refused my specific house address I guess because it is so new. Had to use different street #

Date of experience: June 10, 2022
Pennsylvania
1 review
0 helpful votes
Follow Wayne E.
Unfollow Wayne E.
Share Review
Report Review

Never have I or had the opportunity to actually finance a home whoop whoop and its gonna be my first home

Date of experience: June 10, 2022
Texas
1 review
0 helpful votes
Follow Teresa O.
Unfollow Teresa O.
Share Review
Report Review

It appears that the only way to determine if I can...
July 10, 2022
Updated review

It appears that the only way to determine if I can save on my mortgage is to refinance. Do not call me, text me, email me, or mail me.

Date of experience: June 10, 2022

Fetcharate makes it seem like it is a quick process, i. E. click a few buttons, answer a few questions, to determine if you can save money on your mortgage. It isn't. It is really about setting people up to refinance their home through a lender. What a "come on."

Date of experience: June 3, 2022
Arizona
1 review
0 helpful votes
Follow Cindy W.
Unfollow Cindy W.
Share Review
Report Review

I haven't been able to use the app yet but it would be a good app if it does what it says it'll do

Date of experience: June 10, 2022
California
1 review
0 helpful votes
Follow Mark M.
Unfollow Mark M.
Share Review
Report Review

Fine but do often the mortgage does not work. Lets hope this actually works

Date of experience: June 9, 2022
New York
1 review
0 helpful votes
Follow Sally P.
Unfollow Sally P.
Share Review
Report Review

I can't lie
June 10, 2022

I can't lie. The end result will tell the tale. However, I just fell into this online site and I got extremely excited. So far, this has been a very easy and comfortable experience. They asked some basic online questions:. Approximate value of my house and how much I still owe, is it a primary residence, is it single family. Then asked about any foreclosures or bankruptcy in last 7 years and one word description of credit rating. That's it so far, maybe 3 minutes. So far, so good

Date of experience: June 9, 2022