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Fetcharate

3.7

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Fetcharate Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
17
quality
238

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
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All I wanted was quote!
June 22, 2022

All I wanted was quote! So far not so good! Takes for ever just to get a quote!

Date of experience: June 22, 2022
Arizona
1 review
0 helpful votes
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Your ad offered government assistance programs and up to 15 years of reduced mortgage. Clicking your link took me to a refi site. What game are you playing with your dishonesty and manipulation on homeowners that are seeking what you advertise promoted as a government program? Enlighten me.

Date of experience: June 22, 2022
Pennsylvania
2 reviews
0 helpful votes
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Still trying to complete refinance to moving forward with the closing of my home.

Date of experience: June 22, 2022

If you back up due to a mishap, then you gotta start...
July 11, 2022
Previous review

If you back up due to a mishap, then you gotta start all o

Date of experience: June 10, 2022
Minnesota
1 review
0 helpful votes
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I do NOT want to be contacted by a bunch of lenders! I was merely curious about what refi rates might be available. Previous screens LIED about you valuing my privacy! You SCAMMED me to get my e-mail address & phone #!

Date of experience: June 22, 2022
Tennessee
2 reviews
0 helpful votes
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It was good up to the lenders
July 22, 2022

It was good up to the lenders. I've tried all of them but didn't qualify.

Date of experience: June 22, 2022
Washington
1 review
0 helpful votes
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This is a prime scam
July 22, 2022

This is a prime scam. I could refinance without your worthless help.

Date of experience: June 21, 2022
Missouri
2 reviews
0 helpful votes
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Don't like no privacy
June 22, 2022

Don't like no privacy. I will get hundreds of phone calls that I will not answer.

Date of experience: June 21, 2022
Illinois
2 reviews
0 helpful votes
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I really to refinance my house
June 22, 2022

I really to refinance my house. It does need some repairs.

Date of experience: June 21, 2022
North Carolina
1 review
0 helpful votes
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The notes have been very helpful
June 22, 2022

The notes have been very helpful. You ask broad questions and easy to fill out.

Date of experience: June 21, 2022
Kansas
1 review
0 helpful votes
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I was told by filling out this information I would be told if I qualify for a lower rate, but all you do is turn me over to more lenders who can't match what I have. Perhaps you should ask what my present rate is if you say you can get me a lower rate. This is just one big advertising scam.

Date of experience: June 21, 2022
Alabama
3 reviews
0 helpful votes
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All I wanted to do was get information and now I'm getting repeated phone calls from lenders I did not want this

Date of experience: June 21, 2022
Virginia
2 reviews
0 helpful votes
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Unknown at this point
July 21, 2022

Unknown at this point. The questionaire was 100% idiot
Proof. Real concise to use.

Date of experience: June 21, 2022
California
1 review
0 helpful votes
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Seems like they have given a variety of company information on each loan offered

Date of experience: June 21, 2022
California
1 review
0 helpful votes
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I I don't know why you guys offer mobile home if they don't loan you money for mobile home

Date of experience: June 21, 2022
Iowa
1 review
0 helpful votes
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Easy. I'm just leary about giving information this I've been compromised too many times.

Date of experience: June 21, 2022
Washington
1 review
0 helpful votes
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I want information about what I can save on my mortgage. But I don't want to be bugged every day or all day. I would like to see the information in writing. So please contact me bu mail. I'm not a true believer as of yet I need to see proof. I thought I was going to get the information right now when I gave up all my personal information. I feel like I'm being tricked. That this isn't a honest program. Sincerely
Lisa Smith i

Date of experience: June 21, 2022
Massachusetts
2 reviews
0 helpful votes
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So far so good but message only no phone calls for...
June 21, 2022
Updated review

So far so good but message only no phone calls for me please

Date of experience: June 21, 2022

My husband was in military but after 36 months in Vietnam he was quite messed up got a medical discharge.

Date of experience: May 29, 2022
Colorado
1 review
0 helpful votes
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I want to see numbers, not lender's just yet. This is mis-leading.

Date of experience: June 20, 2022
Georgia
1 review
0 helpful votes
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It doesn't like the last 4 digitals of my phone number! It's 5555, not 5554. Not my fault! But that's all it would allow! So I changed it for you!

Date of experience: June 20, 2022

Won't accept my last 4 digits. 5555!
July 17, 2022
Previous review

Won't accept my last 4 digits. 5555!

Date of experience: June 17, 2022
New York
1 review
0 helpful votes
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Quick reply questions is good
June 21, 2022

Quick reply questions is good. Hope it works for us.

Date of experience: June 20, 2022