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Fetcharate Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.
This summary is generated by AI, based on text from customer reviews
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All I see are phone numbers to call. Your ad said I would see rates if I finished the questionnaire. Did not see any rates posted
It's quick and easy. Filled it out in less than 10 while waiting for my son to come out of work.
It sounds good, but I would like to have honesty to give me peace and mind. Not a scam!
I don't want people to call me. I'll call them if I'm interested. Shady, shady, shady...
Response was quick and positive. Will be following up to discuss more in depth outside of work hours.
Enjoyed answering all questions about my wanting to refinance my house
This appears to be a phishing expedition rather than providing the "quote" and now I will be slammed with 200 calls from the lenders mentioned plus all the mystery people who buy information to perpetuate scam and spam calls
As usual this was a lie! You said I would get my rate and that was a lie!
The info seems misleading because I have not been asked the interest rate I'm paying on my current mortgage.
Expecting to see if we qualify, but it was a trap to get our info to refinance agents.
Never heard this before but I really need help with this and I am deaf and had 3 kids needs thank u..
I was NOT offered any kind of interest rate reduction when rocket mortgage called so I have to say this was fraudulent advertising at its worst
I haven't had any thing done at this point or do I know any information :( sorry
Not impressed with the lack of online data. I don't want phone calls.
Nothing answered yet, but it does take your information fast. :)
Main factor is the chance to pay our home offf. I am sad because it comes down to my credit report. It's unfair as my credit report is not me. A situation after retirement got me here and I feel trapped
This is a trap. You are stating that I could get money off my mortgage, when it's just a scam to refinance.
Amazing awesome wonderful experience would use them for all home purchases if I could
Got the answer about rates i was looking for. I'm already at an excellent rate and my time was not wasted.
Quick and easy my current rate is 2.88 on $45 K.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members