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Fetcharate Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.
This summary is generated by AI, based on text from customer reviews
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It's really helpful an positive for the ones who really need the extra help.
You ask for a phone number an give no rates an then i get tons of calls an that is irritating. Its a trick to get your phone number you should give the interest rate by email an then if i like what i see i can call the lender what a scam
Misleading as we're lead to believe we're going to get an answer before we go thru all the questions with someone.
I believe my rate should be up because I do pay my payments when they are due and I don't question it at all.
Why can you just send the information in a email. I do not want a bunch calls and you giving my numbers harassing people.
You ask a lot of questions and give no specific answer
Well, you stated big savings. I haven't seen any big savings yet.
Just beginning and this is where my computer took me.
I have had a great experience just entering the specific data information used with property owners.
Fast but I do not like having to put a phone number in for forced calls.
Process is intuitive and easy to use and navigate through.
This was advertised as a government program to save seniors money and avoid 15 years of payments. Technically a true statement, but basically just a site to sell 15-year mortgages. No special government program for seniors. Just another attempt to fleece seniors.
Fast easy quick but everyone called before loading was finished
You said I would know a rate right away with little info. That didn't happen and I didn't want multiple people calling me
I was told about a Gov. Program to pay off my house, but instead got a bunch of lenders wanting me
To re-mortage home loan?
Multi phones calls are ridiculous. From way too many companies before I even have a chance to read any of this. Feels like a scam to me
Your add says you will show the saving amount/month not refinancing companies.
Have nt shown me anyting close to what my new mortgage would be. Just a bunch of lenders who what more personal information that I do not trust is real but most likely phishing that I will be reporting to the IC3 and my states AGO.
I did not even have enough time to review lending options and a call came through from this contact. Pressure sales and no longer interested!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members