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Fetcharate

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Fetcharate Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
17
quality
238

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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Info misleading
July 21, 2022

Info misleading. Only to get a prospect. Never discussed how to get to have mrtage monthly payment $350 to 500 reduction to mortgage. Deceptive advertising

Date of experience: June 20, 2022
New Mexico
1 review
0 helpful votes
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It's very interesting and it's a lot to learned all at one time

Date of experience: June 20, 2022
Texas
1 review
0 helpful votes
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Easy to navigate hope it is real
June 20, 2022
Updated review

Easy to navigate hope it is real. Could really use.

Date of experience: June 20, 2022

Don't know yet
April 15, 2022
Previous review

Don't know yet

Date of experience: April 14, 2022
Washington
1 review
0 helpful votes
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Always requires a long process that includes email and phone number.

Date of experience: June 20, 2022
Washington
1 review
0 helpful votes
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Misleading!
July 20, 2022

Misleading! I do not want a bunch of phone calls, I just want to see what my rate options are.

Date of experience: June 20, 2022
California
1 review
0 helpful votes
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I read it one star which shouldn't even give it that because I said I don't want to be matched to know lenders I don't want to talk to no one I just want to inquire by myself but offer not speak with anyone anyone and that's why I give it one star cuz I said I didn't want to in the survey part

Date of experience: June 20, 2022
Virginia
1 review
0 helpful votes
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Called me before I was through exploring the website.

Date of experience: June 20, 2022
Vermont
2 reviews
0 helpful votes
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False advise
July 20, 2022

False advise. No spam! I was looking to get help, not have my phone blow up from calls as soon as I hit enter! No way that helps pay off 15 years of interest by a refinance

Date of experience: June 20, 2022
California
1 review
0 helpful votes
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Your bull$#*! mortgage rate that the government is helping is bullsh--. Every mortgage and loan company calls and hassell's you to refi. Not worth the headache.

Date of experience: June 20, 2022
Texas
1 review
0 helpful votes
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No real info provided
July 20, 2022

No real info provided. Just the capture of my info opening me up to numerous spam calls.

Date of experience: June 20, 2022
California
1 review
0 helpful votes
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I haven't really experienced anything so far so I'm not putting any rating of good or bad because it's still pending.

Date of experience: June 20, 2022
California
1 review
0 helpful votes
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I liked it because there was not too many questions

Date of experience: June 20, 2022
Arizona
1 review
0 helpful votes
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Don't want to talk to anyone just wanted online don't want people calling me

Date of experience: June 19, 2022
Oregon
1 review
0 helpful votes
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It only offers rocket mortgage which I already had until you sold it out to another lender

Date of experience: June 19, 2022
Maryland
1 review
0 helpful votes
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Quick
June 20, 2022

Quick. I'm looking to get a mortgage refinancing and looking for good rates

Date of experience: June 19, 2022
Virginia
1 review
0 helpful votes
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I wish you had mentioned if owning the property is beneficial! It's extremely difficult to find a house to build that is affordable!

Date of experience: June 19, 2022
South Carolina
1 review
0 helpful votes
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It is extremely fast but getting the finance is the issue.

Date of experience: June 19, 2022
Virginia
1 review
0 helpful votes
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I only wanted the one i choose to check out the options

Date of experience: June 19, 2022
Ohio
2 reviews
23 helpful votes
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U advertised in an ad or whatever it is online and claim it can shave off 15 yrs etc but it does not say u have to refinance. Refinance is only for people with enough equity into their home. This isn't a legal program it's a scam to get people to refinance for yall to make money. It's false advertising and illegal

Date of experience: June 19, 2022
Texas
1 review
0 helpful votes
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Just doing this to get an idea of what's out there

Date of experience: June 19, 2022