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Fetcharate

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Fetcharate Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
17
quality
238

We monitor reviews for authenticity

California
1 review
0 helpful votes
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I dont want a bunch of spam callers. I just wanted to see a quote with numbers on my screen without dealing with all these calls

Date of experience: June 19, 2022
Georgia
2 reviews
0 helpful votes
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I like to make up a story with story can you make up
June 19, 2022
Updated review

I like to make up a story with story can you make up

Date of experience: June 19, 2022

I want to thank you for the time trying to help myself
June 19, 2022
Previous review

I want to thank you for the time trying to help myself

Date of experience: June 19, 2022
Virginia
1 review
0 helpful votes
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Doesn't give actual rates gives you local company names i could of looked up myself. Without giving out a bunch of my info for spam email, calls and junk mail to be sent to. I should of known better!

Date of experience: June 19, 2022
Ohio
1 review
0 helpful votes
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So far
June 19, 2022
Updated review

So far - so good. Everything has been very clear & concise.

Date of experience: June 19, 2022

Of some interest
July 12, 2022
Previous review

Of some interest

Date of experience: June 12, 2022
Ohio
1 review
0 helpful votes
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Simple so far
July 19, 2022

Simple so far. Just wondering if it's really worth doing. And as long as it gets us a lower rate so that we aren't living at work just to be able to have a decent place to live and experience the American dream.

Date of experience: June 19, 2022
Texas
1 review
0 helpful votes
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I'm tired but if this will lower my mortgage it will help me so much. After I pay my bills I have no money left from my income.

Date of experience: June 18, 2022
Florida
1 review
0 helpful votes
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I am a victim of identity theft which may have affected my good rating..

Date of experience: June 18, 2022
Georgia
1 review
0 helpful votes
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My balance on my home is less than *******. 00
I would be so happy to clear this debt
I pay 350.00 every month

Date of experience: June 18, 2022
District of Columbia
1 review
0 helpful votes
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I've been in contact with these lenders in the past. I don't believe I'm interested at all.

Date of experience: June 18, 2022
Pennsylvania
1 review
0 helpful votes
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I am surprised you did not ask my age? I need help because my mortgage takes my pension each month.

Date of experience: June 18, 2022
Alaska
2 reviews
0 helpful votes
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See what happens, thought I would see refinance interest rates

Date of experience: June 18, 2022
Texas
1 review
0 helpful votes
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I've been turned down by several lenders because my balance is so low. It would be nice if this program would completely pay off my mortgage.

Date of experience: June 18, 2022
Indiana
1 review
0 helpful votes
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I received it in my email today and I wanted to know what it's going to be so I could update the house and bring the value up on it. Been so long since 1997 is the last time we remodeled it

Date of experience: June 18, 2022
New Jersey
2 reviews
0 helpful votes
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Haven't had any interaction yet but seems like a simple process

Date of experience: June 18, 2022
Florida
1 review
0 helpful votes
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I can't do that because I have only given you my name & address so far

Date of experience: June 18, 2022
Michigan
1 review
0 helpful votes
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Ad was misleading
July 18, 2022

Ad was misleading. This is not a site to see if mortgage can be cut in half by a federal stimulus. This is simply a way for mortgage companies to get my information.

Date of experience: June 18, 2022
West Virginia
1 review
0 helpful votes
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Don't give you any information just want info calling even before you finish

Date of experience: June 18, 2022
California
1 review
0 helpful votes
Follow Michael I.
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There was a come on advertisment for fetcharate that indicates one thing. It is nothing but directing customers to mortgage companies or other entities that have higher interest rates. This is just a reaction to more creative financing opportunities for people like me with considerable equity in their homes.

Date of experience: June 18, 2022
Rhode Island
1 review
0 helpful votes
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I field many calls from mortgage companies each week and so far have been wasting my time listening to their sales pitch which usually ends with "Sorry, we really can't help you." My credit score is based on problems with credit card companies. I am 81 years old and have never had an auto repossessed nor had a late mortgage payment except for a couple of months when my bank account was hacked and money stolen that caused several months of late payments which have been caught up. Apparently a history of on time mortgage payments and auto payments means nothing and I will await the usual answer..."Sorry, we cannot help you..."

Date of experience: June 18, 2022
Louisiana
3 reviews
0 helpful votes
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Waiting for the other shoe to drop and find out the catch.

Date of experience: June 18, 2022