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Fetcharate Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.
This summary is generated by AI, based on text from customer reviews
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It's hard to rate a site when the only one giving any info is the client.
Just wanted to see if I could sale my home very possible
We are thrilled to be considered for this program.
Is not what I thought. Looking for federal program not to refinance my home.
Not for me at this time. Really does not benefit me in the situation that I am currently in.
You are just using this to get personal information rather than giving information.
This is a fast process. I hope I don't start getting a lot of phone calls.
Obviously a scam rather than the advertised "government loan payoff" program.
Someone called immediately but before we got into discussions I asked if living in an rv full time qualified and found out it does not. I would rather have emails to start instead of phone calls. Just to see if it warrants a call, which it did not. The lady who called was super nice, she didn't know the answer so she went to someone who did immediately instead of dragging things out and wasting both of our time.
It would be all right, except I got immediately "attacked" with phone call attempts. I'm interested, but it's not urgent, and will only begin the process when I'm fully prepared.
Why are they immediately calling i didn't read that they would
Do not like providing so much contact information just to see what could possibly something I might want to do.
I know that this is going to have people calling me all day, if you have a loan please email me instead
It was easy walk through but it just Not finish yet so can't rate the rest of the walk through not done yet so…….
I already gave Rocket mortgage and am not interested in remaining with them. I also put in a bad phone. Number because I DONT WANT PHONE CALLS
Easy to navigate n they ask only the most basic questions.
Sounds like a good program expeshuly sence I just became disabled that program would help me out! Alot.
Clear and fairly easy to understand and comply very good
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members