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Fetcharate

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Fetcharate Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
17
quality
238

We monitor reviews for authenticity

Washington
2 reviews
0 helpful votes
Follow Karen J.
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I've checked out this so called discount mortage rates before and all it is is a way for the lending for the lending company to get you further in debt by charging a pretty large fee for you to refinance. You actually didn't save money but increased your debt. Their adds are misleading.

Date of experience: July 2, 2022
Tennessee
1 review
0 helpful votes
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Very nice experience filling out forms. Simple to understand.

Date of experience: July 2, 2022

Misinformation in Advertisement
May 13, 2022
Previous review

Misinformation in Advertisement

Date of experience: April 13, 2022
California
1 review
0 helpful votes
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I am disappointed that lenders will contact me directly. I've done this before and lenders are relentless.

Date of experience: July 2, 2022
Rhode Island
1 review
0 helpful votes
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Just another gimmicky website to get your information to sell to everyone else so you get bombarded with calls and emails

Date of experience: July 2, 2022
Ohio
1 review
0 helpful votes
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You didn't tell me anything about what i could save you probably just opened me up to a bunch of spam email and phone calls as well as junk mail flooding me mailbox

Date of experience: July 2, 2022
Oklahoma
1 review
0 helpful votes
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Decent
August 2, 2022

After giving you my information, I was directed to three lenders, with no numbers, so I guess I need to call these three places to get the numbers. Waste of time

Date of experience: July 2, 2022
California
3 reviews
0 helpful votes
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Excellent resource to have if utilized properly and qualified for a loan.

Date of experience: July 2, 2022
Colorado
1 review
0 helpful votes
Follow Joan Z.
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Haven't done anything but put in information requested, which I usually do NOT do. Just thought I'd see what happens.

Date of experience: July 2, 2022
Texas
1 review
0 helpful votes
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It is too soon to tell
August 2, 2022

It is too soon to tell. If this isn't satisfactory, I am not interested.

Date of experience: July 2, 2022
California
1 review
0 helpful votes
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Thought it was too good
July 3, 2022

Thought it was too good. Please don't have lenders call. I have a great rate for bd credit.

Date of experience: July 2, 2022
California
1 review
0 helpful votes
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?
August 2, 2022

?

Date of experience: July 2, 2022
Alabama
2 reviews
0 helpful votes
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Very much understand the importance of the process
July 2, 2022
Updated review

Very much understand the importance of the process

Date of experience: July 2, 2022

Beautiful am indeed for your help with you all and...
June 22, 2022
Previous review

Beautiful am indeed for your help with you all and praying that is going well

Date of experience: June 21, 2022

Very unique
May 12, 2022
Previous review

Very unique

Date of experience: May 12, 2022
Colorado
2 reviews
0 helpful votes
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I thought I was getting information about a program to help me save significant money and remove a large portion of mortgage debt. Why does it feel like I am being solicited for just another regular old mortgage refi debt to income rate scenario. I do not want MORE DEBT.

Date of experience: July 2, 2022
Ohio
1 review
0 helpful votes
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Is ok as long as some one will answer questions eventually.

Date of experience: July 2, 2022
Massachusetts
2 reviews
0 helpful votes
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I need to be contacted by email, not by phone, due to hearing impairment. If you call, there will be no answer as I will not even hear it ringing. I was under the impression that this would provide a way to pay off my mortgage in half the time. A traditional refinance will not do that. Seems like a bait and switch offer.

Date of experience: July 2, 2022
North Carolina
1 review
0 helpful votes
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It was easy
July 2, 2022

It was easy. I am looking forward to more hear more about this.

Date of experience: July 2, 2022
Texas
1 review
0 helpful votes
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As far as I can see, I am hoping for a positive results

Date of experience: July 2, 2022

Loking for the best rate and lowering monthly payments
April 21, 2022
Previous review

Loking for the best rate and lowering monthly payments.

Date of experience: April 20, 2022
Illinois
1 review
0 helpful votes
Follow Sandra C.
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The article mentioned a grant to lower payment. The is an ad for refinancing. Don't need to refinance at a higher rate.

Date of experience: July 2, 2022
Minnesota
1 review
0 helpful votes
Follow Rolland T.
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Got nuisance call just as the 3 lenders came up on the screen. This is misleading. Didn't say anything about getting calls or I expect, texts.

Date of experience: July 2, 2022
Minnesota
2 reviews
0 helpful votes
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Superb
July 2, 2022

User Friendly and helpful. It assisted me with my approximate numbers to go forward

Date of experience: July 2, 2022