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Fetcharate

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Fetcharate Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
17
quality
238

We monitor reviews for authenticity

Florida
2 reviews
0 helpful votes
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Nothing ventured, nothing lost
July 3, 2022

Nothing ventured, nothing lost. How could the experience be rated otherwise?!

Date of experience: July 3, 2022
Florida
2 reviews
0 helpful votes
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It seems I do not qualify thru their down payments

Date of experience: July 3, 2022
Georgia
1 review
0 helpful votes
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You asked for email and personal info that will no doubt be used to sell and spam.

Date of experience: July 3, 2022
Pennsylvania
1 review
0 helpful votes
Follow Michael E.
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This is pure Click Bait, no real Govt. Program, just sends you to Loan Depot or Rocket Mortgage which anyone can do... Scam...

Date of experience: July 3, 2022
Missouri
1 review
0 helpful votes
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Hard to judge this early, as nothing has been decided upon!

Date of experience: July 3, 2022
Texas
2 reviews
0 helpful votes
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The question about how your cridet should have a question if was bad why mom got her id topplen from husban that dieing

Date of experience: July 3, 2022
Illinois
1 review
0 helpful votes
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Dont like something that says free but then want s all your info tells marketers will now call

Date of experience: July 3, 2022
Arizona
1 review
0 helpful votes
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I want the details upfront
August 2, 2022

I want the details upfront. No calls, no emails, no texts.

Date of experience: July 3, 2022
Georgia
1 review
0 helpful votes
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This was a deceitful ad for some special program but turned out just trying to get people to refinance. Even if i was looking to refinance I would not use it because of the ad.

Date of experience: July 3, 2022
Ohio
1 review
0 helpful votes
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Phone Calls
August 2, 2022

I was expecting a rate or qualifying status--not a bunch of phone calls.

Date of experience: July 3, 2022
Washington
1 review
0 helpful votes
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Wonderful experience short and straight forward application

Date of experience: July 3, 2022
Florida
1 review
0 helpful votes
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Your MSN ad was misleading
August 2, 2022

Your MSN ad was misleading. I wanted to know if I qualified for the stimulus program. I jumped through the hoops only to find myself hooked up with potential refinance companies.

Date of experience: July 3, 2022
Texas
1 review
0 helpful votes
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This said continue to see my rate, not call a lender.

Date of experience: July 3, 2022
Oregon
4 reviews
0 helpful votes
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I've had 2 companies so far
July 3, 2022

I've had 2 companies so far. It's less than happy for sure. Is this a real offer or a come on?

Date of experience: July 3, 2022
Virginia
1 review
0 helpful votes
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I will be happy to speak with a person on phone to understand more. I believe a one on one is far greater than emailing and hope info goes thru proper

Date of experience: July 3, 2022
Georgia
1 review
0 helpful votes
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I would rather know my saving without having to speak over the phone.

Date of experience: July 3, 2022
California
1 review
0 helpful votes
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All I have done is answer a few questions. YOU haven't done anything yet.

Date of experience: July 3, 2022
Florida
1 review
0 helpful votes
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Advertised government help but offered private lending companies. Shame on you.

Date of experience: July 3, 2022
Arizona
1 review
0 helpful votes
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Had too enter too much personal info, yet did not receive a clear idea of how much I qualify to save... definitely not going to be in contact with "loandepot"

Date of experience: July 3, 2022
Illinois
1 review
0 helpful votes
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I'm not fast or educated regarding computer use, your app is user friendly.

Date of experience: July 2, 2022