Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Fetcharate

Fetcharate

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Fetcharate?
grey stargrey stargrey stargrey stargrey star

Fetcharate Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
17
quality
238

We monitor reviews for authenticity

Colorado
1 review
0 helpful votes
Follow Brenda O.
Unfollow Brenda O.
Share Review
Report Review

I thought by clicking on the site as stated, I would find out if I qualify for a reduced rate. Now I will have all types of lenders calling me, not happy.

Date of experience: July 3, 2022
Wisconsin
1 review
0 helpful votes
Follow William J.
Unfollow William J.
Share Review
Report Review

I got a call before I was done typing. Way too soon.

Date of experience: July 3, 2022
Wisconsin
1 review
0 helpful votes
Follow William Y.
Unfollow William Y.
Share Review
Report Review

I have filled out my information on half a dozen sites like this.
The only thing I ever got was phone calls day and night. Nobody wants a old house. Someone will get around to you, for a million dollars or more.

Date of experience: July 3, 2022
Alabama
1 review
0 helpful votes
Follow Allan D.
Unfollow Allan D.
Share Review
Report Review

The "grab your attention" line states you can see if you qualify for this program. But all you do is send me to a bunch of lenders who can't match my loan rate but want to offer "other" stuff that doesn't make it any better. Why can't you just say "this is what you qualify for and here is how you get it"?

Date of experience: July 3, 2022
North Carolina
1 review
0 helpful votes
Follow Sandra K.
Unfollow Sandra K.
Share Review
Report Review

I have not finished the process yet but everything looks good so far.

Date of experience: July 3, 2022
New Hampshire
1 review
0 helpful votes
Follow Peter L.
Unfollow Peter L.
Share Review
Report Review

I do not like the phone ringing immediately after completing the forms. I'm just inquiring.

Date of experience: July 3, 2022
Indiana
1 review
0 helpful votes
Follow Arthur H.
Unfollow Arthur H.
Share Review
Report Review

I am looking to lower my monthly house payments we're senior
Citizens with limited income

Date of experience: July 3, 2022

Easy to understand and work with
June 25, 2022
Previous review

Easy to understand and work with

Date of experience: June 25, 2022

Thanks for providing the information
June 17, 2022
Previous review

Thanks for providing the information - I am trying to contact
The lenders for help - Arthur DSouza 513-984-1457 - thanks

Date of experience: June 17, 2022

It's nice & easy
June 17, 2022
Previous review

It's nice & easy

Date of experience: June 17, 2022

Too soon to judge/decide
June 16, 2022
Previous review

Too soon to judge/decide

Date of experience: June 16, 2022

So far so good
June 16, 2022
Previous review

So far so good

Date of experience: June 16, 2022

Very informative/valuable site!
June 15, 2022
Previous review

Very informative/valuable site!

Date of experience: June 15, 2022

It's fast and easy!
June 13, 2022
Previous review

It's fast and easy!

Date of experience: June 13, 2022

Enjoy browsing this site
June 12, 2022
Previous review

Enjoy browsing this site

Date of experience: June 12, 2022
Ohio
2 reviews
0 helpful votes
Follow Beverly V.
Unfollow Beverly V.
Share Review
Report Review

I'm surprised
July 3, 2022

I'm surprised. I hope there no tricks on down the road.

Date of experience: July 3, 2022
Michigan
2 reviews
0 helpful votes
Follow Julie D.
Unfollow Julie D.
Share Review
Report Review

Simple and easy quesions & made it easy to get through the first process of possibly re-financing our mortgage costs

Date of experience: July 3, 2022
California
1 review
0 helpful votes
Follow arun G.
Unfollow arun G.
Share Review
Report Review

I need data on how to reduce mortgage by $ 150,000.00 as you have advertized
If this is a come on to get lender chasing me, it is a scam, I will report to autorities

Date of experience: July 3, 2022
California
1 review
0 helpful votes
Follow Judith N.
Unfollow Judith N.
Share Review
Report Review

I hope this only ends up getting me information or calls about the discounted 15 yr loan at discounted rates as advertised. I can not afford a higher payment, and am only interes in what was advertised. Saving alot of interest, 15 yr lone, possibly a small cash out. I already have a super low rate compared to current rates and do not want a single call from lenders about loans that are not whatwas advertised by the add that.

Date of experience: July 3, 2022
California
2 reviews
0 helpful votes
Follow Joe U.
Unfollow Joe U.
Share Review
Report Review

Where's the rate
August 2, 2022

Where's the rate. I was told I get a rate not a marketing call

Date of experience: July 3, 2022
Florida
2 reviews
0 helpful votes
Follow Barbara S.
Unfollow Barbara S.
Share Review
Report Review

Please do not jump down my throat
August 2, 2022

Please do not jump down my throat. I am initiating this on the computer and the phone is already ringing.

Date of experience: July 3, 2022
New Jersey
1 review
0 helpful votes
Follow Philip P.
Unfollow Philip P.
Share Review
Report Review

I wanted to find out about the government program. All you did was direct me to refinance

Date of experience: July 3, 2022
Virginia
2 reviews
0 helpful votes
Follow Ashley S.
Unfollow Ashley S.
Share Review
Report Review

Phone rang before l hit last button. Need time to talk to wife. Exp.on A SUNDAY.

Date of experience: July 3, 2022
Ohio
1 review
0 helpful votes
Follow Douglas V.
Unfollow Douglas V.
Share Review
Report Review

Ad was misleading I thought they would give me an estimate no give me a bunch of lenders to chose from

Date of experience: July 3, 2022
Ohio
1 review
0 helpful votes
Follow Rick C.
Unfollow Rick C.
Share Review
Report Review

You immediately sent out our information to lenders...
August 2, 2022
Updated review

You immediately sent out our information to lenders when I was under the impression that this was something that the government was doing. Now I'LL GET A MILLIONS phone calls from cheap lenders that I don't need to get.

Date of experience: July 3, 2022

Very interesting
January 26, 2022
Previous review

Very interesting

Date of experience: January 26, 2022
North Carolina
2 reviews
0 helpful votes
Follow Mary L.
Unfollow Mary L.
Share Review
Report Review

I am having to put in a new furnace and air conditioner. The guy I talked with wanted to give me $10,000 to do it so that is why I stuck to it but it is awful high!, 236.09.

Date of experience: July 3, 2022

I only seen a note about getting your home price cut...
February 6, 2022
Previous review

I only seen a note about getting your home price cut half into.
I am not worried.

Date of experience: February 6, 2022
Georgia
1 review
0 helpful votes
Follow Winston E.
Unfollow Winston E.
Share Review
Report Review

There was an online announcement for reducing monthly payment amounts if I have never missed a mortgage payment; my expectation for this is different from refinancing.

Date of experience: July 3, 2022
South Carolina
1 review
0 helpful votes
Follow john J.
Unfollow john J.
Share Review
Report Review

Do not like giving out so much personal info to check rates.

Date of experience: July 3, 2022