Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Fetcharate

Fetcharate

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Fetcharate?
grey stargrey stargrey stargrey stargrey star

Fetcharate Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
17
quality
238

We monitor reviews for authenticity

Michigan
1 review
0 helpful votes
Follow Kathleen U.
Unfollow Kathleen U.
Share Review
Report Review

I hope giving out this information is not going to result in badgering by potential lenders.

Date of experience: July 3, 2022
Oregon
1 review
0 helpful votes
Follow Debra P.
Unfollow Debra P.
Share Review
Report Review

Never worked with this company before. So far everything going well,

Date of experience: July 3, 2022
Maryland
2 reviews
0 helpful votes
Follow Melissa W.
Unfollow Melissa W.
Share Review
Report Review

I am mot refinancing can I get money I just bought two years ago

Date of experience: July 3, 2022
New Jersey
1 review
0 helpful votes
Follow Florrie Q.
Unfollow Florrie Q.
Share Review
Report Review

Please email me
July 4, 2022

Please email me
Do not call me, i do not answer calls from numbers i do not know

Date of experience: July 3, 2022
Texas
1 review
0 helpful votes
Follow Nancy J.
Unfollow Nancy J.
Share Review
Report Review

This is not what it said it was
August 3, 2022

This is not what it said it was. It did not help me. It just let me to one web page after another!

Date of experience: July 3, 2022
California
3 reviews
0 helpful votes
Follow Ron E.
Unfollow Ron E.
Share Review
Report Review

You gave me no information on how this plan works (Federal money to reduce my loan amount or monthly payment, etc.). It looks like a normal Reverse Mortgage! Talk to me.

Date of experience: July 3, 2022
New York
2 reviews
0 helpful votes
Follow David A.
Unfollow David A.
Share Review
Report Review

I'm tired of filling these out to try & find out how much I could have taken off my loan only to be asked for my phone number and email to be bombarded with phone calls

Date of experience: July 3, 2022
Illinois
1 review
0 helpful votes
Follow Mark G.
Unfollow Mark G.
Share Review
Report Review

I refuse to believe you can my mortgage 350 as I only pay 368 a month

Date of experience: July 3, 2022
Virginia
4 reviews
0 helpful votes
Follow Sandra U.
Unfollow Sandra U.
Share Review
Report Review

Saying one/ not enough information for me
To decide if I want to go further. What is this government program you are advertising. Another scam?

Date of experience: July 3, 2022
Virginia
1 review
0 helpful votes
Follow Richard P.
Unfollow Richard P.
Share Review
Report Review

Don't know. Waiting on a response from you. But it is the holiday weekend and I was just curious and trying to save my house

Date of experience: July 3, 2022
Iowa
1 review
0 helpful votes
Follow Christine M.
Unfollow Christine M.
Share Review
Report Review

I am expecting a quote ASAP
August 3, 2022

I am expecting a quote ASAP. Not have to go through a loan company now. Show me the quotes an I will check out the company I want to go with. Also I do not want a charge for refinancing. I am done paying those fees. They are a rip-off!

Date of experience: July 3, 2022
Florida
2 reviews
0 helpful votes
Follow ShelbyJean P.
Unfollow ShelbyJean P.
Share Review
Report Review

Not 1 mortgage company contacted me, but I was
Bombarded by phone calls from lenders, Solar panel installers, and other junk I wasn't interested in.

Date of experience: July 3, 2022

So far it ain't nuttin but filling out page after page of your personal info, and them saying "Don't worry, We promise we won't give out any of your personal info". But yet here you are calling my phone every 10 minutes trying to get me to pick up and talk to you or one of your associates! Lies, Lies, & more Lies!;

Date of experience: April 11, 2022
Alaska
1 review
0 helpful votes
Follow Henry V.
Unfollow Henry V.
Share Review
Report Review

It's hard to say because I don't know what to expect

Date of experience: July 3, 2022
Massachusetts
2 reviews
0 helpful votes
Follow Lauren I.
Unfollow Lauren I.
Share Review
Report Review

I don't want to talk to people I would prefer to see what they have to off, realizing it will only be an estimate, before I speak with anyone. I don't want to talk to anyone without first seeing some basic information. When I can look at the information I will then reach out to the one I feel may be right for me.

Date of experience: July 3, 2022
Colorado
1 review
0 helpful votes
Follow TOMAS T.
Unfollow TOMAS T.
Share Review
Report Review

It is a bit soon to ask my opinion about this because I just started using it.

Date of experience: July 3, 2022
Indiana
1 review
0 helpful votes
Follow Frederick S.
Unfollow Frederick S.
Share Review
Report Review

I don't know yet
August 2, 2022

I don't know yet. I want to know on the "pay off my mortgage" rate first then i'll answer your experience so far question.

Date of experience: July 3, 2022
New Jersey
3 reviews
0 helpful votes
Follow Margaret N.
Unfollow Margaret N.
Share Review
Report Review

Disappointed, not able to show lenders at this time
July 3, 2022
Updated review

Disappointed, not able to show lenders at this time. Popped popped

Date of experience: July 3, 2022

Very good!
March 4, 2022
Previous review

Very good!

Date of experience: March 3, 2022
California
1 review
0 helpful votes
Follow Dennis M.
Unfollow Dennis M.
Share Review
Report Review

I'm only surfing
July 3, 2022

I'm only surfing. I really don't want to be inundated with propaganda from these companies, now that they have my info. I'm content with the mortgage we have now.

Date of experience: July 3, 2022
Maryland
1 review
0 helpful votes
Follow John Z.
Unfollow John Z.
Share Review
Report Review

I am finding out some important information about a program that may be most helpful in resolving financial issues I am presently dealing with.

Date of experience: July 3, 2022
Utah
1 review
0 helpful votes
Follow Janet I.
Unfollow Janet I.
Share Review
Report Review

The "article" that brought me here was about a "government program" that helps reduce mortgage rates. Instead I am brought to a site showing Loan Depot, Ropcket Mortgage and AmeriSave...

Date of experience: July 3, 2022