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Fetcharate

3.7

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Fetcharate Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
17
quality
238

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Cheryl K.
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I expected a grant program that would dismiss part of mortgage or give rate up front. I already have a low rate and don't want to deal with more sales calls.

Date of experience: July 4, 2022
Arizona
2 reviews
0 helpful votes
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This is a can or scam..
August 3, 2022

This is a can or scam. There isnt really any kind of special program to reduce your interest you are harvesting my info to sell to mortgagebrokers.

Date of experience: July 4, 2022
Nevada
1 review
0 helpful votes
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...
August 3, 2022

... you can check in 2 minutes...?... my suspicion is that this is a fishing expedition to promote your lenders... for something that doesn't even really exist... I will look into it more...

Date of experience: July 4, 2022
Texas
1 review
0 helpful votes
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I am not interested in refinancing or buying a new home. I would like to know if I qualify for extra cash toward my current mortgage.

Date of experience: July 4, 2022
Colorado
1 review
0 helpful votes
Follow Petrina H.
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Fast, was hoping for a little more information then was given

Date of experience: July 4, 2022
Ohio
1 review
0 helpful votes
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So far so good
July 4, 2022

So far so good. Hopefully my phone number doesn't go out to every lender in the nation. I don't want endless calls to refinance my home.

Date of experience: July 4, 2022
Illinois
1 review
0 helpful votes
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I was under the impression I would find out a rate right away online and not receive annoying phone calls.

Date of experience: July 4, 2022
Massachusetts
1 review
0 helpful votes
Follow Scott U.
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Do not want to be called or emailed until after I see the program savings.

Date of experience: July 4, 2022
Texas
1 review
0 helpful votes
Follow Kelly J.
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Hey y'all be careful coming home, and could you bring me home some Shampoo. Please

Date of experience: July 4, 2022
Florida
2 reviews
0 helpful votes
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; it has been a 5 star experience as it says above
July 4, 2022
Updated review

; it has been a 5 star experience as it says above

Date of experience: July 4, 2022

So far, So very good
June 6, 2022
Previous review

So far, So very good

Date of experience: June 6, 2022

So Far, So Good
June 6, 2022
Previous review

So Far, So Good

Date of experience: June 5, 2022

Good JUST WHAT I WAS EXPECTING
May 30, 2022
Previous review

Good JUST WHAT I WAS EXPECTING

Date of experience: May 30, 2022

Good & I trust it will continue this way
May 15, 2022
Previous review

Good & I trust it will continue this way

Date of experience: May 15, 2022
New York
1 review
0 helpful votes
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Form would not accept my address, Endwell, not Endicott … completely different area … email address was complete impossible to enter due to your wire pre-formatting …

Date of experience: July 4, 2022
Florida
1 review
0 helpful votes
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Pretty good I enjoyed speaking with the rep very friendly and polite.

Date of experience: July 4, 2022
Texas
1 review
0 helpful votes
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Your web site states something to effect that I will...
August 3, 2022
Updated review

Your web site states something to effect that I will find out and/or if I qualify for the program. Said nothing about having to call a lender to find out what you should of already done. You wasted my time! Dont bother me again. I'm reporting you to the BBB!

Date of experience: July 4, 2022

Quick and easy to find info on potential savings that we are hoping for.

Date of experience: June 15, 2022
Michigan
1 review
0 helpful votes
Follow Charles C.
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We do not want to refinance our mortgage. We do NOT have a huge balance owing. It does not make sense that we deviate from our current path.

Date of experience: July 4, 2022
Illinois
2 reviews
0 helpful votes
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...
July 4, 2022

...

Date of experience: July 4, 2022
New Mexico
1 review
0 helpful votes
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This was misleading in obtaining information in 2 minutes to see if we qualify for stimulus discount on our interest, not giving us mortgage lenders.

Date of experience: July 4, 2022
Alabama
1 review
0 helpful votes
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The advertising for this program was to reduce mortgage payments, not to refinance. Marketing camouflage. Not interested in a refinancing.

Date of experience: July 4, 2022
Pennsylvania
1 review
0 helpful votes
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I am praying that your help will get my blood pressure To a safe level and I can lower or get rid of my mortgage. Thank you so much

Date of experience: July 4, 2022

Quick nice
June 20, 2022
Previous review

Quick nice

Date of experience: June 19, 2022
California
1 review
0 helpful votes
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Happy, but suspicious, is this for real. We Joint Tenants of the property (Steven Brenner & Carol Brown) would like to save money, but with no costs at making this happen. A budget has been established; need to remain within that budget.

Date of experience: July 4, 2022
Nevada
1 review
0 helpful votes
Follow Keverna P.
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Great company and It really only Take 2 minutes :)

Date of experience: July 4, 2022