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Fetcharate

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Fetcharate Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
17
quality
238

We monitor reviews for authenticity

Ohio
2 reviews
0 helpful votes
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Is there really help out there for me every time I talk to a loan person financial He or she says this is not true

Date of experience: July 2, 2022
California
1 review
0 helpful votes
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You touted this a a government program. It's just a refinance.

Date of experience: July 2, 2022
Colorado
1 review
0 helpful votes
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You suck, no one wants to have tons of people calling them. Just provide the info online and not all this spam

Date of experience: July 2, 2022
Montana
1 review
0 helpful votes
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I don't think this will give me the answers I need. I don't want any phone calls. Show me in black and white what my savings might be.

Date of experience: July 2, 2022
Iowa
2 reviews
0 helpful votes
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I haven't been contacted by anybody yet, so it is difficult to rate the effectiveness of this site.

Date of experience: July 2, 2022
Florida
1 review
0 helpful votes
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I was attempting to find out about the problem. I had finished and I received a call from ROCKET MORTGAGE

Date of experience: July 2, 2022
Arizona
1 review
0 helpful votes
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I would like to say this was very fast and easy to do thank you

Date of experience: July 2, 2022
California
1 review
0 helpful votes
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Promised to show rates and savings, but only showed potential lenders

Date of experience: July 2, 2022
Nevada
1 review
0 helpful votes
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Why do you need my personal information just to give me a rate

Date of experience: July 2, 2022
Minnesota
1 review
0 helpful votes
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Your advertisement states you will SEE YOUR RATES!
August 1, 2022
Updated review

Your advertisement states you will SEE YOUR RATES! Instead you supply only mortgage companies. I find that to be DECEPTIVE ADVERTISING!
NOT COOL

Date of experience: July 2, 2022

I feel as if your site is a bait and switch
March 19, 2022
Previous review

I feel as if your site is a bait and switch

Date of experience: February 17, 2022
California
1 review
0 helpful votes
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I have to get another 1,000 back to remodel parts of the condo because I'M DISABLED. You should be able to get that, and maybe the purchase price paid if you work hard. Don't distribute against me.

Date of experience: July 2, 2022
North Carolina
1 review
0 helpful votes
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This is purely as scam to get phone numbers for cold call lenders. This had nothing to do with a government program.

Date of experience: July 2, 2022
Illinois
1 review
0 helpful votes
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Great but I do not want phone calls. I do everything online.

Date of experience: July 2, 2022
Michigan
1 review
0 helpful votes
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This seems like another "Blind Faith" agreement to having a lot of mortgage agents calling and texting to get your business. This add starts out asking if you want to know your rate or the amount you can save on your mortgage payment each month then sends you down a labyrinth of questions. I gave my info and what I want is to see an amount of money I would save or pay less. I currently owe less than $18,000 on my home. I've been at this address for 26 years. I WOULD like to pay off my house and so far, all the programs I've looked into, tell me I don't qualify unless I take out a large cash amount of my possible future equity. Yes or no, can this GOVERNMENT PROGRAM work or help me?

Date of experience: July 2, 2022
Georgia
1 review
0 helpful votes
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I hate these got yous!
July 2, 2022

I hate these got yous! Now I will get 10,000 a day from every mortgage co in the US. All I want to do is find out how much it will lower my payment and how much they going to roll into the mortgage. When you contact them, they already have the lawyers at the table for you to sign. To me it's a little to pushie

Date of experience: July 2, 2022
Kansas
1 review
0 helpful votes
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Great help in lowering our monthly mortgage payment.

Date of experience: July 2, 2022
California
2 reviews
0 helpful votes
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First message I read was eliminate 15 years off your mortgage. Then I realize Im signing up for credit. Then after everything I get a message saying we can't provide you with any info but one of our lenders will be contacting you tommorrow. WOW no hype here.

Date of experience: July 2, 2022
Tennessee
1 review
0 helpful votes
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Great!
July 2, 2022

Great! Just checking for real savings if applicable

Date of experience: July 2, 2022
Virginia
1 review
0 helpful votes
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All you did was put my number out to every idiot that tring o sell a morgage This is a $#*!in lie. I dont see you gettin me no money from what you advertised, just tring to sucker me in to refinancing my morgage No thanks I dont qualify for one, dont dare call me about refinancing you wont like the greeting

Date of experience: July 2, 2022
California
2 reviews
0 helpful votes
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Site is misleading
August 1, 2022

Site is misleading. Site talks about government program then jumps to refinancing. Why not just say this is opportunity to refi?

Date of experience: July 2, 2022