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Fetcharate

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Fetcharate Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
17
quality
238

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California
1 review
0 helpful votes
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Ad says they will SHOW you possible Refinancing, within two minutes. Now, will call you once request is verified?
"Request is varified?"
Sounds like they will be putting my phone # on a list they sell; therefore I will be a target of lots of phone calls.

Date of experience: July 11, 2022

You have the info
July 31, 2022
Previous review

You have the info. Requested. Just tell me if I qualify, or not, rather than call me. I

Date of experience: July 1, 2022
North Carolina
1 review
0 helpful votes
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I do not wish to be contacted by lenders at this time. I was looking for a refinance number.

Date of experience: July 11, 2022
California
1 review
0 helpful votes
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Your introduction suggested you were offering a unique program! It turns out your program is no different than any other program. Your initial introduction was very misleading!

Date of experience: July 11, 2022
South Carolina
1 review
0 helpful votes
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Phone is ringing off hook
July 11, 2022

Phone is ringing off hook- wish they would just email! I'm at work!

Date of experience: July 11, 2022
California
1 review
0 helpful votes
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You pretended we would get info online, not by phone

Date of experience: July 11, 2022
California
2 reviews
0 helpful votes
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Why do these say ads tell you to answer questions to get your results then you have to go thru lenders to see how much you can save and to find out if you qualify for the program I applied for?

Date of experience: July 10, 2022
Georgia
1 review
0 helpful votes
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I had no problems with answering your questions and the questions were appropriate not personal.

Date of experience: July 10, 2022
Texas
1 review
0 helpful votes
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I wanted an estimate on line, not a reach out call
August 10, 2022
Updated review

I wanted an estimate on line, not a reach out call.

Date of experience: July 10, 2022

I don't want anyone to reach out to me...
April 8, 2022
Previous review

I don't want anyone to reach out to me...

Date of experience: April 7, 2022
Nevada
2 reviews
0 helpful votes
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These things never work out
August 10, 2022

These things never work out. My interest rate is a fixed rate of 2.9

No one can ever give me anything lower

Date of experience: July 10, 2022
Michigan
1 review
0 helpful votes
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I don't know if I'm going to get my mortgage paid off

Date of experience: July 10, 2022
Missouri
1 review
0 helpful votes
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I don't want calls!
August 10, 2022
Updated review

I don't want calls! That's why I'm online! Don't use my phone number!

Date of experience: July 10, 2022

Don't want calls!
July 22, 2022
Previous review

Don't want calls!

Date of experience: June 21, 2022
Arizona
1 review
0 helpful votes
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This seems good
July 10, 2022

So far it's been good. Certainly worth looking into.

Date of experience: July 10, 2022
Idaho
1 review
0 helpful votes
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If my mortgage can be paid down or paid off, I would be able to put in an automatic sprinkling system for my large lawn area, and not have to be pulling hoses at my advanced age.

Date of experience: July 10, 2022
North Carolina
1 review
0 helpful votes
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So far okay
July 10, 2022

So far okay. I don't like to solicit my information

Date of experience: July 10, 2022
Texas
1 review
0 helpful votes
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The program sounds very interesting. I do not know althea conditions from a lender but am anxious to see and listen.

Date of experience: July 10, 2022
Illinois
1 review
0 helpful votes
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Fast but no answer to much I can save it if i qualify as the original add promotes. Now I have to put up with phone calls from lenders promising me the world. Not good reflection on your add.

Date of experience: July 10, 2022
Florida
1 review
0 helpful votes
Follow LESLIE B.
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Hate that you are immediately harassed by lenders before you even hit finish.

Date of experience: July 10, 2022
Ohio
1 review
0 helpful votes
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I don't have bankruptcy but my grandson has for 1/12 yr & $1240. 00 month
I get SS & I pay $425 $ my other grandson helps me with the other so I pay $850.00 no& the other pays $425.00. Can'get Nothing for paying mortgage.

Date of experience: July 10, 2022
Oregon
2 reviews
0 helpful votes
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Ok so far I guess
July 10, 2022

Ok so far I guess. I just looked this up. Do too soon

Date of experience: July 10, 2022
Texas
1 review
0 helpful votes
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It appears quick and easy, however approximate savings would be satisfactory, we are in real early stage of think about moving.

Date of experience: July 10, 2022