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Fetcharate

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Fetcharate Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
17
quality
238

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Massachusetts
1 review
0 helpful votes
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It's was ok but I don't know do this or not just checking on choosing if want fo this or if right to do but would save money on monthly payments

Date of experience: July 12, 2022
Wisconsin
1 review
0 helpful votes
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I didn't even look at the possible lenders and I received a phone call from one. Wait a little while before giving out the info. Maybe I'm not even interested.

Date of experience: July 12, 2022
Missouri
1 review
0 helpful votes
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You responded with phone calls even before I finished filling out the application. And now you will have lending institutions do the same. I don't want a bunch of inquiries into my credit report. At this time I'd like to withdraw any information you have received and ask you to not pass it along.

Date of experience: July 12, 2022
Pennsylvania
1 review
0 helpful votes
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Told "See my rates" and all I see are people who will contact me

Date of experience: July 12, 2022
Washington
1 review
0 helpful votes
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I would like to find out what savings I can get without all of the phone calls from potential lenders

Date of experience: July 12, 2022
Maryland
2 reviews
0 helpful votes
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I was looking for the estimate as was previously stated but instead I only see lenders.

Date of experience: July 12, 2022
Oregon
1 review
0 helpful votes
Follow Karen O.
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I thought this was for a federal Grant to pay my mortgage off is it or not?

Date of experience: July 12, 2022
California
1 review
0 helpful votes
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Not what I expected
August 11, 2022

Not what I expected - now I will get calls that I really did not want when I wanted to see what the rates are for my area so happy callers grumpy me because not an answer was available for me to see without dealing with people

Date of experience: July 12, 2022
California
2 reviews
1 helpful vote
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You ask too much info before giving names of any lenders…. People get suspicious of scams and business getting email addresses before they get any info from you guys!

Date of experience: July 11, 2022
Iowa
2 reviews
0 helpful votes
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Questions were easy to understand and easy to respond to.

Date of experience: July 11, 2022
Florida
1 review
0 helpful votes
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You say this is a Government Program, this is a LIE! These lenders ARE NOT a government program! STOP LYING

Date of experience: July 11, 2022
Virginia
1 review
0 helpful votes
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I have a Rocket Mortgage
July 12, 2022

I have a Rocket Mortgage. If I can use a govt. Program it sounds good.

Date of experience: July 11, 2022
New Mexico
2 reviews
0 helpful votes
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This is a common pitch for Lenders to drum up business?

Date of experience: July 11, 2022
South Carolina
1 review
0 helpful votes
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This site IS FAKE!
August 11, 2022

This site IS FAKE! YOU GIVE ALL INFO@ ALL THEY SUPPLY IS ALL BANKS IN YOUR AREA!

THEN YOU WILL GET 20 CALLS A DAY FROM LAWN SERVICING, TO NEW ROOFS AND NEW SIDING ON YOUR ALL BRICK HOME!
THIS SITE JUST SELLS YOUR INFO AND YOU WILL BE BOMBARDED WITH SALES PEOPLE & TELA MARKETING!

Date of experience: July 11, 2022
Alabama
1 review
0 helpful votes
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I hate getting all the phone calls. I would rather have texts or emails.

Date of experience: July 11, 2022
Missouri
1 review
0 helpful votes
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No place to ask a question
July 11, 2022

No place to ask a question. Mine is do wives of military qualify for these benefits

Date of experience: July 11, 2022
Georgia
1 review
0 helpful votes
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It will be great if no one else call me. So please don't call. I'll call you...

Date of experience: July 11, 2022
Oklahoma
1 review
0 helpful votes
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Would have loved an answer via this message and not have to wait for an email.

Date of experience: July 11, 2022
Washington
2 reviews
2 helpful votes
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You should state that you will share phone info and have people call! Would not have completed.

Date of experience: July 11, 2022
California
1 review
0 helpful votes
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Asked for rates not lots of calls!
August 10, 2022

Asked for rates not lots of calls! I will not be answering any calls

Date of experience: July 11, 2022