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Fetcharate Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.
This summary is generated by AI, based on text from customer reviews
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Simple, but too many phone calls, before we got a chance to read and figure out OUR next step. We have never missed a paymnet on anything
I HAD A HARD TIME UNDERSTANDING THE GIRLS WHO CALLED ME? THEY WERE FROM SOME OTHER PLACE OR TALKING IN THE MIKE TO CLODE + ALL THE BACKGROUNG NOISE
In the beginning it was misleading expected to receive some possible numbers to take a look at instead you get matched up with a company who has to give you call when they have someone available.
Still waiting to see refinancing rate with all these steps required.
Appreciate the help from the government and the lenders
So far it's been great, but please don't start with the phone calls.
Navigation is smooth, quick and easy. Let's see how the rest goes.
I've gotten absolutely Zero accurate information thus far
I did not want to sign up for phone calls to bug me. It advertised a rate in 2 MI uses, instead I am now signed up for a headache
I prefer to be emailed instead of my phone ringing off the hook
I was under the impression I would know how much I would save on my mortgage immediately. However that was not the case. So since you was not honest with me from the beginning. I dont want anything to do with your company. Dont bother calling me because I will not accept the call.
Don't want a bunch of phone calls just wanted to see if I qualify.
No real info unless your phone rings off the hook, as I don't like to answer numbers I don't recognize.
I've just started looking at rates, and I really don't like the idea of all these people calling me 'Nonstop' even after I explain I'm only looking at this time. And the don't take NO for an answer. After I tell them I'm not interested in their deal sure enough the day there will be a call from the same Company, just a different person.
Your Website and those like it are nothing but SCAMS.
I have not purchased my house yet I am looking forward to a great relationship own my Home purchasing experience.
You did not add specific information to the name of lenders
I am hoping that this is not a waste of my time and that maby yawl can help me, but you know the old saying? If it sounds too good to be true it probably is
Total clickbait - the ad said "new stimulus would save $145k in interest paymnents when all it was is a marketplace for lenders- wqaste my $#*!ing time!
No problems with the website. Easily completed and response to request being addressed.
It says i can find out online, not talking to salesperson that just goes ahead and writes it up as if they'd made a sale when you just want to know interest rates, then they'll tell you they are going to do a soft cr ck which will not affect your credit score I beg to differ, i have an excellent score but its chalked full of comments too many inquiries what is this about as if it doesn't affect my score why is this. Comment written on the paper my score is on? And a person still can't just hear what the interest is for that day before all the factors are included!.
Why wasnt I told about this when I applied for loan, I have excellent credit but pay more percentage rate, pd cost of loan + 15 yrs added to life of loan?
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members