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Fetcharate

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Fetcharate Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
17
quality
238

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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GM I HOPE YOU FOUND ME A GOOD LENDER WITH HONESTY & INTEGRITY. RUNNING THREW THEIR VEINS WITH TRANSPARENCY. TY

Date of experience: July 10, 2022
Washington
1 review
0 helpful votes
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You always advertise all this too good to be true info and you come across as being able to help anyone so when I select major credit issues there's no lender out there that meets the criteria in helping what you call " poor credit barrowers, and that is misleading. Not everyone is a reflection of their credit report.

Date of experience: July 10, 2022
Arizona
1 review
0 helpful votes
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It seems to be moving right along, in keeping with your 2 minute time frame.

Date of experience: July 10, 2022
Virginia
1 review
0 helpful votes
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I never asked to be contacted
August 9, 2022

I never asked to be contacted. I was under impression that I would be provided with a list for me to contact.

Date of experience: July 10, 2022
California
1 review
0 helpful votes
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You first mention paying of my mortgage. Then switch that I reify and pay myself. Which is it me or fed...

Date of experience: July 10, 2022
Georgia
3 reviews
0 helpful votes
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So far so good thanks a lot
July 10, 2022

So far so good thanks a lot. It was hoping for best but I'm still going to doubt my luck.

Date of experience: July 9, 2022
Maryland
1 review
0 helpful votes
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There was not enough choices to choice from because I have no late or bad marks on my credit at all

Date of experience: July 9, 2022
New Jersey
1 review
0 helpful votes
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The artical leads you to believe that there is a program or 'newer process' in which to payoff a home faster to save on interest costs, but all you are doing is offering multiple companies to vie for your business to refinance. Not new, not inventive, not easy, not a program to pay off faster. As always if it sounds too good to be true... I'm tired of just ignoring stuff like this and thought you could actually use the feedback of knowing that there are thousands of ppl just being disappointed and ignoring this stuff. FYI, these type of things CAUSE me to intentionaly NOT use companies. It's sad really. I have an 800 credit score & educate many on proper money management and accountability.

Date of experience: July 9, 2022
California
1 review
0 helpful votes
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You said pay off your Home
August 9, 2022

You said pay off your Home. I have only $40,000 or less owing and no one can Offer anything to help because, short time and low amount. So nothing I see will help me on your sight

Date of experience: July 9, 2022
North Carolina
2 reviews
0 helpful votes
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Ok
July 10, 2022

Ok. But my phone started ringing immediately. Don't appreciate that.

Date of experience: July 9, 2022
Pennsylvania
2 reviews
0 helpful votes
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Everything was smooth & easy
July 9, 2022

Everything was smooth & easy.
Before I was finish my phone rings.

Date of experience: July 9, 2022
New Mexico
1 review
0 helpful votes
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It's been good and I've completed the info. That you required sufficiently

Date of experience: July 9, 2022
Kentucky
1 review
0 helpful votes
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There is no way to skip the questions that I have no interest in.

Date of experience: July 9, 2022
Virginia
1 review
0 helpful votes
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Don't like to give out my number
August 8, 2022

Don't like to give out my number. Don't want any calls

Date of experience: July 9, 2022
Texas
1 review
0 helpful votes
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Just need to know if qualify not go though all this and that

Date of experience: July 9, 2022
Texas
1 review
0 helpful votes
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This started out asking me to check if I qualify for some benefit. That answer has not been provided, instead it was just a sneaky way to fish out my information for me to now be bugged by alot of people I don't want calling or emailing me. I am educated and can read, I would rather read about this fantasy benefit than have some pushy salesperson try to explain it to me. Thanks for wasting my time without answering the question that you posed.

Date of experience: July 9, 2022
Michigan
2 reviews
0 helpful votes
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I will end up being homeless if I cannot receive help I thank you

Date of experience: July 9, 2022
Florida
1 review
0 helpful votes
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I like the brief application process but I would have preferred no email address being involved and if it had been that way then I would have given you a 5 star rating.

Date of experience: July 9, 2022
California
1 review
0 helpful votes
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Bait and switch you want me to put my information in to get information

Date of experience: July 9, 2022
Colorado
1 review
0 helpful votes
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Very misleading to state that you are being connected to a government program & then sent to a mortgage broker website that probably just gets paid for every referral. Just dirty, greedy business practices.

Date of experience: July 9, 2022