FedEx

I been waiting over a Week for a Package the App Lies and The People That Work here have been lying to me for a Week TODAY NICKY A supervisor Tells Me The Truth and Someone Will Call Me Back Let's See If That Happen THIS IS BS I Wish the Shipper Would Have use UPS MAILORDER ANYONE BUT FEDEX

I visited 7927 Forest Ln Suite A1, Dallas, TX ******* to have a package shipped to oster clipper company Aug 26th My package was never shipped or either lost the supervisor doesn't know but I wasn't notified in time to file a claim know I have to suffer the losses. I really believe one of the workers may have took instead of shipping the employees and staff all slack & lack professionalism & basic customer service skills, I warn you before using this location to handle your packages!

I don't understand why I keep failing for the okie dokie. I order through Amazon a lot because they have really reliable shipping for pretty much free if you have prime. But every once in awhile I order special things that doesn't use prime. Always happens to be FedEx who craps on me. My package always gets delayed. The last 4 was delayed at least for 3 days. Even have overnight that moves to on fedex truck for deliver. Then delayed and never moves for 2 to 3 days. Their excuse is, "Sorry. We was busy." But it never makes it to the truck the next day even though it was just there. I really believe these packages never leave the warehouse and it's just a tease so we won't call them the day off. I hate these guys.

Put shipment out along busy rd. Instead of bringing it to the house 500ft away. Driver lied and said my driveway is gated,not never this been ups Amazon uses all deliver to my door. Shipment gone before I got home they said tuff luck call the company that shipped it. FedEx was the ones that's put the products out by the road! I out 200.00. FedEx is not the way to ship any thing.

I give NO stars! They had lost my package with medication for my baby and the people answering just over talk you and don't have a clue! Then I get another overnight replacement sent & the driver takes it to my next door neighbors house- even though it's as clear as day my house #'s are on my mailbox@ the street & on my house...it was bad enough they delivered our last package and had the nerve to pull that big truck onto our driveway...UPS would NEVER! This why I ONLY use UPS!

I was to receive a package on June 16 from Amazon. Fedex claims it was delivered to my back door and provided a picture. Problem the house in the picture is not mine. I live in a double wide trailer and the house in the picture is a brick house with a patio. I contacted the local fedex facility but since my order was not express they wouldn't do anything but gave me their 800 number. There I only got the runaround. When I asked to speak to a customer service representative I was told only the shipper could request a trace since it was shipped by smart post. They are unwilling to help and will not take responsibility for what it blatantly their fault.

Use FedEx if you do not want your item on time. Slowest moving shipper. They seem to get slower each passing day and obviously, from reviews all over the internet they could care less.

Ok, so this is first time I'm really venting on FedEx. I had 3 boxes each weighing 90 lbs delivered for my business. I employ 2 seniors. Would it be that hard to deliver the boxes inside the house?. The driver was asked politely to bring them in, to which he responded "Not me!". Seriously?. Your incapable of bringing in 3 boxes for an elderly couple?. I will ask for my supplier to use alternative methods

I recently had an incredibly disheartening experience with a FedEx driver who, despite having full access to my apartment building, refused to open the door and deliver my package. This incident has left me without my crucial medical package and has added unnecessary inconvenience to my already challenging situation.

To provide context, my apartment building does not have a doorbell, gate code, passcode, key fob, or any similar access control measures. The delivery instructions clearly state that access to the building is not required, and the package should be brought up the three sets of stairs. However, the FedEx driver claimed that he had done everything possible and couldn't deliver the package because nobody answered when he rang the doorbell, despite there being no doorbell present on the outside of the building.

Complicating matters further, I have a broken leg and am unable to easily move around or visit a store to replace the delayed delivery. Understanding the urgency of my medical package, I explained my situation to the driver, hoping for some empathy or assistance. Regrettably, the driver responded with an unsympathetic remark, stating that he would have delivered the package if I hadn't been perceived as rude, thereby exacerbating the frustration of the situation.

This encounter has left me feeling not only frustrated but also abandoned during a time when I am relying on reliable and compassionate service. It is disheartening to realize that a lack of fully reading the address labels and special instructions or understanding led to such an unfortunate outcome. As a customer, I firmly believe that delivery services like FedEx should possess the necessary information about each delivery location to ensure a smooth process.

I strongly urge FedEx to review their procedures and provide comprehensive training to their drivers. Understanding the diverse circumstances in which customers may find themselves and offering suitable solutions that accommodate their needs is paramount. Additionally, fostering a culture of empathy and understanding within the workforce will significantly enhance the overall customer experience and prevent unnecessary inconveniences, like the one I have encountered.

In conclusion, my encounter with the FedEx driver was deeply disappointing. Despite having full access to my apartment building, the driver refused to make the delivery and displayed a lack of empathy for my circumstances. I hope that my feedback encourages FedEx to address these issues promptly, as it is essential to provide reliable and compassionate service to customers, especially in situations where medical needs are involved.

It is so shameful that Fedex has the most irresponsible delivery drivers in the whole world especially if you are in owings mills, maryland and expect your package delivered, the driver will tell all kinds of lies that wont make you get your package on the due date and even when you call the customer care number, they are so ignorant and highly unprofessional, they can not even help at all. It is so disheartening that such low class service is coming from Fedex, I never wanted to have anything to do with them again, I urge everyone in Maryland to stop using this courier service, they can get you frustrated with their poor service and untrained employee. They are no different if you go in store for service as little as photocopy, they always wear a very unhappy look as if they don't get paid for what they do. SHAME ON FEDEX, USPS is way better than yall.

I almost always have a problem when it comes to a package or packages being delivered by FedEx. Many of the customer service reps aren't that better either in helping you resolve the issue. Had 2 packages that were to be delivered yesterday 06/16/2023 then the status turned from delivery to operational delay. No one could tell me why my packages were taken off of the FedEx truck Friday. Fast forward to today 06/17/2023, one package said that it is out for the delivery while the other says in transit. A representative told me that the other package will be arriving today at rhe same time as the first package. Then I'm told that it hasn't been updated on my end, but it is on their end. How hard is it to update the status of a package. I don't like to use the word hate because it's a strong word, but I hate FedEx delivery with a passion! If I knew the seller would be using Fedex's services for the shipment, I would not have ordered the product or either reached out to the seller and see if the item could be shipped with another carrier such as UPS.

I have had issues with this company at multiple different addresses in multiple different states. This just goes to show how they hire anyone and how their business practices are just lazy and unorganized.
The lastest issue makes me think the driver is a wanted man considering he refuses to deliver packages to my porch where I have a ring doorbell camera.
I have the delivery instructions asking for packages to be delivered to my porch because there is a camera present. This person constantly delivers them to my garage door where the camera can't see (or at least he pretends to). He takes the package off the truck puts it by the door, takes a picture then puts it back on the truck. Or at least that's my theory considering the camera can see anyone who comes on to the property from the road and obviously I'm not seeing anyone else come onto the property. The only couple times he delivered them to my porch (you can see the difference between my porch and garage door in the pics) he stands a few feet a way and tosses them onto the porch, he refuses to step in front of the camera. You can see the packages are thrown in the pictures because of how askew they look. I have complained countless times and I'm assured everytime that he will be reprimanded and told to leave them on the porch but he literally never does. These practices are so deceptive and lazy. The women I spoke to several times basically made excuses for the driver staying no one else complains about him and he's been with them for a few years. I'm assuming her logic is because of this he could never do anything wrong. She claimed why would he risk his job to steal candles, but I say why would he risk his job by refusing to follow instructions?

I really wish this company would just go out of business so myself and so many other people wouldn't have to deal with the constant issues. They have the worst reputation of any courier service and it's for a good reason.

They tick me off with their lies. You pay for 2 day expedited shipping and verything stays on track. They even notify you that you will be receiving your package the next day and even when it's out for delivery. But, when they try to be slick and change the expected delivery date last minute, the text updates stop, and they won't notify you of that. It pisses me off that you pay good money to get it within a certain time frame but, they just do what they want and customer service helps ZERO!

A $#*!hole company. That we pay to do what they supposed do. Delivery packages instead because they hire. Drunks and drugs addicted drivers packages alwasy go to the wrong place.
Fedex should be closed down for good. Is a $#*!hole company.

Fed Ex's quality and customer service have gone down the tubes. Every time I am waiting for a delivery from Fed EX it is always delayed. Currently, I am waiting for a set of tires, I have made the appointment twice now to have the tires put on and I have had to call the mechanic twice to cancel. I have received 3
different delivery dates and when I call, they say it is because there is a "backlog" in my area. This means everyone else's packages are more important than mine and this is after paying for expedited shipping, which is now being refunded after a meltdown! Fed EX needs to do better! There has been nothing enjoyable about this experience! So over them.

Shipment has been delayed 3 times - told that an attempt to drop off package was a lie! Cannot talk to anyone about the poor service..

I get nervous every time I order something and it is being sent by FedEx. So far in the last 3 months of living in my new house I have had 2 packages completely go missing after being marked "out for delivery." I have a had soooo many delays that I cannot count them. I have had to drive to FedEx in another city 4 times to pick up my own packages, because they couldn't find my new address even with specific instructions and while all of the other shipping companies could. I wish corporations would stop using FedEx, but it must be the most cost effective option and companies care about the bottom line before the concerns of the customer.

This worsed company ever they have idiots work here and refuse to find packages or maybe they steal them I don't know I would never recommend these company should be shut down