FastGrowingTrees.com

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of FastGrowingTrees.com

FastGrowingTrees.com

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
See all photos
How would you rate FastGrowingTrees.com?
grey stargrey stargrey stargrey stargrey star

FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,056
shipping
245
quality
12,364
This company does not typically respond to reviews

Instant Feedback

145,295 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Karen A.
Unfollow Karen A.
Share Review
Report Review

NYC delivery
May 5, 2021

Received all plants in good condition.
The citrus tree had a little damage (must have been turned upside down several times on it's way to NY), but it's recovered since then.

Date of experience: May 5, 2021
Virginia
1 review
0 helpful votes
Follow Kathleen E.
Unfollow Kathleen E.
Share Review
Report Review

Great trees!
May 5, 2021

I ordered three rhododendrons and they shipped quickly and were in great shape. They are growing nicely!

Date of experience: May 5, 2021
North Carolina
1 review
0 helpful votes
Follow Olle Y.
Unfollow Olle Y.
Share Review
Report Review

I ordered a Southern Red Oak tree, and was not impressed with the one I received, as it had just a few very short branches near the top. After posting a review I was quickly contacted by FGT and a replacement was shipped. The new tree is taller and considerably better-looking.

Date of experience: May 5, 2021
New York
1 review
0 helpful votes
Follow Frank I.
Unfollow Frank I.
Share Review
Report Review

Colorado blue
May 5, 2021

Looks very healthy planted 2 weeks ago looks great

Date of experience: May 5, 2021
Maryland
1 review
0 helpful votes
Follow Jerry M.
Unfollow Jerry M.
Share Review
Report Review

A Great Find!
May 5, 2021

I found the website to be easy to navigate. The selection of plants and tree was very good. Their packaging of products seemed to provide good protection to plants and trees in transit. They do what they do very well.

Date of experience: May 5, 2021
Georgia
1 review
0 helpful votes
Follow Michael T.
Unfollow Michael T.
Share Review
Report Review

I thought the goods shopped online should be cheaper than shopping in store. So I searched online and bought a 6-7 feet tall Emperor Japanese Maple at $250. It arrived in good condition with no any issue. It just looks so thin, looks more like a branch than a tree. Anyway, it is more than 6 feet tall. However, 1 week later, I found there are Emperor and Bloodgood in local Home Depot. The price is $280 a bit higher than I spent online. Same 6 feet in height, but MUCH more strong than I bought online. The diameter of the trunk is 2-3 times vs my newly bought. They are real tree not just a branch!

Date of experience: May 4, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry that the caliper/trunk was thinner than what you could find locally. Our trees are still within the first few years of their life so that thickness will come with age. If there is anything we can do to help though, please do not hesitate to make us aware. We would be more than happy to assist in any way that we can!

Arkansas
2 reviews
0 helpful votes
Follow Jeff A.
Unfollow Jeff A.
Share Review
Report Review

Quick, easy, great packaging
May 5, 2021

Online ordering was easy, great selection, quick delivery. Tree seemed very healthy, although both of them had a small branch broken off in shipping. That does not seem to have affected them.

Date of experience: May 4, 2021
New York
1 review
0 helpful votes
Follow Lana D.
Unfollow Lana D.
Share Review
Report Review

My shipment was received pretty fast.
Tree came in really good condition and perfectly packed.

Date of experience: May 4, 2021
California
1 review
0 helpful votes
Follow Paul L.
Unfollow Paul L.
Share Review
Report Review

UPS
June 4, 2021

UPS delivered... visibility marked live trees. Left trees in full sun less than 5ft away would have been shaded all day... my bad. Had a flat tire needed a full set... didnt use front gate for two days. Didn't see the trees... 1 in the pot was very good the three bare root were in poor shape and one may not live

Date of experience: May 4, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear of the issues you had with your tree! We are reaching out privately to gather further information to assist you further!

Pennsylvania
1 review
0 helpful votes
Follow Chris H.
Unfollow Chris H.
Share Review
Report Review

Disappointed in product
May 5, 2021

I'm disappointed in the plants I received. They looked almost dead. I did plant them and have been waiting to see what happens. This is the second time my plants haven't looked very good upon delivery.

Date of experience: May 4, 2021
Nevada
1 review
0 helpful votes
Follow Juks G.
Unfollow Juks G.
Share Review
Report Review

I ordered two of the same tree. One came well backed and thriving - the other, in the same box was almost dead. The plastic holding the roots and soil in place hadn't been secured and it came open. All the soil came out (and dropped all over my floors when I brought the box in). The roots were bare and dry.

Date of experience: May 4, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and yes if you do not see any improvement or more of a decline, please make us aware. We are here to help!

Illinois
1 review
0 helpful votes
Follow Mary V.
Unfollow Mary V.
Share Review
Report Review

Cherry bushes
May 5, 2021

They arrived in perfect condition. We planted them and they were thriving. Then the squirrels struck, and broke some of the branches. We have transplanted them and put protection around them and are hoping for some cherries this summer, or maybe next summer. Very satisfied with this company. Thank you.

Date of experience: May 4, 2021
Texas
1 review
0 helpful votes
Follow Michelle S.
Unfollow Michelle S.
Share Review
Report Review

I have yet to receive a tree in good condition from fast growing trees and this time was no different. Two hydrangea standards arrived wilted, brown leaves and deeply pruned back. One of the trees already had a dent scratched into the tree trunk which is a sign someone already scratched the trunk to check if it's still alive. I called customer service and they told me to wait it out for a month and the plant is just stressed. We will see. It's been two weeks and the plant is still dying.

Date of experience: May 4, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear of the issues you had with your tree! We are reaching out privately to gather further information to assist you further!

Georgia
1 review
0 helpful votes
Follow Ann A.
Unfollow Ann A.
Share Review
Report Review

Lovely, healthy new tree...
May 5, 2021

We suffered a horrible derecho thru our area last Aug. 10. As a result, 65% of the area's trees were destroyed and the devastation was (is) just unbelievable and heartbreaking. I wanted to begin replacing what I could in my own yard and purchased a 5-6 ft. Blaze Maple which arrived ahead of schedule and in perfect condition. Planted the new baby Maple the next day and it has just 'blossomed' in it's new home with the leaves and new sprouts growing like crazy already. Love it! :)

Date of experience: May 4, 2021
Pennsylvania
1 review
0 helpful votes
Follow David B.
Unfollow David B.
Share Review
Report Review

Amateur landscaper
May 5, 2021

I have been buying shrubbery from FGT for years. The plants are always first rate, very healthy and arrive in a timely manner well packed. I will be a customer for years to come.

Date of experience: May 4, 2021
Michigan
1 review
0 helpful votes
Follow Greg L.
Unfollow Greg L.
Share Review
Report Review

Charlie Brown Christmas Trees
June 4, 2021

Ordered three- 6 foot Dawn Redwoods. I received three wilted sticks. After a week, I now have three wilted, and now brown, sticks planted in my yard. A stark $400 lesson on why I should have patronized a local nursery instead of trying mail order trees.

Date of experience: May 4, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance!

New York
3 reviews
0 helpful votes
Follow Eileen J.
Unfollow Eileen J.
Share Review
Report Review

My tree arrived without any leaves or limbs, and there were roots, but no real tree ball. My son who worked in landscaping planted it for me but thought it looked dead. I called FastGrowingTrees and they told me how to check if the tree was alive, and it was.
When I wrote back about my concerns about the lack of a root ball, they again reassured me. I am monitoring the progress and I have up to 30 days to see if it continues to live or dies.

Date of experience: May 4, 2021
Washington
2 reviews
0 helpful votes
Follow CARLA C.
Unfollow CARLA C.
Share Review
Report Review

Carla
May 5, 2021

Tree arrived in great shape and looks very healthy.

Date of experience: May 4, 2021
Washington
1 review
0 helpful votes
Follow George W.
Unfollow George W.
Share Review
Report Review

Both plants do not look good. It has not been freezing here on Vashon Island.
What should I do? If you send me your email I will send an image of the plants.
I have planted mail order plants in the past and not had any problems.

Date of experience: May 4, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear of the issues you had with your tree! We are reaching out privately to gather further information to assist you further!

Texas
1 review
0 helpful votes
Follow Tony T.
Unfollow Tony T.
Share Review
Report Review

Pomegranate tree
May 4, 2021

My trees arrived without issues. The pomegranate tree is small and after planting it doesn't look super healthy. It's still alive and I'm hoping it hangs on. It's been planted for a couple of weeks. I'm worried the pomegranate tree won't make it, time will tell. The fig tree on the other hand is thriving, no worries about it.

Date of experience: May 4, 2021