FastGrowingTrees.com

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of FastGrowingTrees.com

FastGrowingTrees.com

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
See all photos
How would you rate FastGrowingTrees.com?
grey stargrey stargrey stargrey stargrey star

FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
This company does not typically respond to reviews

Instant Feedback

145,215 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Sean U.
Unfollow Sean U.
Share Review
Report Review

Apricot tree
June 4, 2021

It came in a burlap bag which is ok however when it arrived the tree was basically a stick and was separated almost completely away from the roots. I'm not sure it's going to survive.

Date of experience: May 5, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance!

New York
1 review
0 helpful votes
Follow Alexandra V.
Unfollow Alexandra V.
Share Review
Report Review

Will use again and again. This company cares about the package and the customer.

Date of experience: May 5, 2021
California
1 review
0 helpful votes
Follow Louise R.
Unfollow Louise R.
Share Review
Report Review

Stick trees
June 4, 2021

After being so excited from talking to the sales person about the tuja trees I was anticipating their arrival.
When they got here... not as anticipated. If you stretched it they may have come close to their stated height if measuring from the bottom of their pots! I doubt I'll live long enough to see real trees.
Avoid this company at all costs. I wish I'd gone to a local nursery

Date of experience: May 5, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear of the issues you had with your tree! We are reaching out privately to gather further information to assist you further!

New York
2 reviews
0 helpful votes
Follow Diane E.
Unfollow Diane E.
Share Review
Report Review

So far so good!
May 5, 2021

Tree came in beautiful condition. It is planted and now wait and see. But so far so good!

Date of experience: May 5, 2021
Illinois
1 review
0 helpful votes
Follow Shelley C.
Unfollow Shelley C.
Share Review
Report Review

Price vs size
June 4, 2021

I bought a 3-4ft $#*! Willow shrub. I have purchased the exact same item in the past locally. I literally received a 3-4ft single stick with a bit of root. I bought three and was planning on planting them in the front area of our home. SO not worth the money and shipping cost.

Date of experience: May 5, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear of the issues you had with your tree! We are reaching out privately to gather further information to assist you further!

Wisconsin
2 reviews
0 helpful votes
Follow Lola R.
Unfollow Lola R.
Share Review
Report Review

Both plants arrived quickly, well packed and healthy. Love them!

Date of experience: May 5, 2021
Arkansas
1 review
0 helpful votes
Follow Bryan P.
Unfollow Bryan P.
Share Review
Report Review

Healthiest plants
May 5, 2021

Their products have been the healthiest trees and plants I've found anywhere.

Date of experience: May 5, 2021
New York
1 review
0 helpful votes
Follow Hasmukh Y.
Unfollow Hasmukh Y.
Share Review
Report Review

Ok, packing was good except growth was trimmed. We hope will get growth soon

Date of experience: May 5, 2021
Florida
1 review
0 helpful votes
Follow Franck H.
Unfollow Franck H.
Share Review
Report Review

Packaging issue
May 7, 2021

The fig tree was crushed by the tea olive tree which was much heavier and directly on top of it.

Date of experience: May 5, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to assist you further.

Texas
1 review
0 helpful votes
Follow Ying N.
Unfollow Ying N.
Share Review
Report Review

No more
May 7, 2021

This is Second time I purchased from fast growing trees, not happy at all

Date of experience: May 5, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to assist you further.

New York
1 review
0 helpful votes
Follow Karen A.
Unfollow Karen A.
Share Review
Report Review

NYC delivery
May 5, 2021

Received all plants in good condition.
The citrus tree had a little damage (must have been turned upside down several times on it's way to NY), but it's recovered since then.

Date of experience: May 5, 2021
Virginia
1 review
0 helpful votes
Follow Kathleen E.
Unfollow Kathleen E.
Share Review
Report Review

Great trees!
May 5, 2021

I ordered three rhododendrons and they shipped quickly and were in great shape. They are growing nicely!

Date of experience: May 5, 2021
North Carolina
1 review
0 helpful votes
Follow Olle Y.
Unfollow Olle Y.
Share Review
Report Review

I ordered a Southern Red Oak tree, and was not impressed with the one I received, as it had just a few very short branches near the top. After posting a review I was quickly contacted by FGT and a replacement was shipped. The new tree is taller and considerably better-looking.

Date of experience: May 5, 2021
New York
1 review
0 helpful votes
Follow Frank I.
Unfollow Frank I.
Share Review
Report Review

Colorado blue
May 5, 2021

Looks very healthy planted 2 weeks ago looks great

Date of experience: May 5, 2021
Maryland
1 review
0 helpful votes
Follow Jerry M.
Unfollow Jerry M.
Share Review
Report Review

A Great Find!
May 5, 2021

I found the website to be easy to navigate. The selection of plants and tree was very good. Their packaging of products seemed to provide good protection to plants and trees in transit. They do what they do very well.

Date of experience: May 5, 2021
Georgia
1 review
0 helpful votes
Follow Michael T.
Unfollow Michael T.
Share Review
Report Review

I thought the goods shopped online should be cheaper than shopping in store. So I searched online and bought a 6-7 feet tall Emperor Japanese Maple at $250. It arrived in good condition with no any issue. It just looks so thin, looks more like a branch than a tree. Anyway, it is more than 6 feet tall. However, 1 week later, I found there are Emperor and Bloodgood in local Home Depot. The price is $280 a bit higher than I spent online. Same 6 feet in height, but MUCH more strong than I bought online. The diameter of the trunk is 2-3 times vs my newly bought. They are real tree not just a branch!

Date of experience: May 4, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry that the caliper/trunk was thinner than what you could find locally. Our trees are still within the first few years of their life so that thickness will come with age. If there is anything we can do to help though, please do not hesitate to make us aware. We would be more than happy to assist in any way that we can!

Arkansas
2 reviews
0 helpful votes
Follow Jeff A.
Unfollow Jeff A.
Share Review
Report Review

Quick, easy, great packaging
May 5, 2021

Online ordering was easy, great selection, quick delivery. Tree seemed very healthy, although both of them had a small branch broken off in shipping. That does not seem to have affected them.

Date of experience: May 4, 2021
New York
1 review
0 helpful votes
Follow Lana D.
Unfollow Lana D.
Share Review
Report Review

My shipment was received pretty fast.
Tree came in really good condition and perfectly packed.

Date of experience: May 4, 2021
California
1 review
0 helpful votes
Follow Paul L.
Unfollow Paul L.
Share Review
Report Review

UPS
June 4, 2021

UPS delivered... visibility marked live trees. Left trees in full sun less than 5ft away would have been shaded all day... my bad. Had a flat tire needed a full set... didnt use front gate for two days. Didn't see the trees... 1 in the pot was very good the three bare root were in poor shape and one may not live

Date of experience: May 4, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear of the issues you had with your tree! We are reaching out privately to gather further information to assist you further!

Pennsylvania
1 review
0 helpful votes
Follow Chris H.
Unfollow Chris H.
Share Review
Report Review

Disappointed in product
May 5, 2021

I'm disappointed in the plants I received. They looked almost dead. I did plant them and have been waiting to see what happens. This is the second time my plants haven't looked very good upon delivery.

Date of experience: May 4, 2021