FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,055
shipping
245
quality
12,363
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146,298 reviews

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Texas
1 review
0 helpful votes
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Great compamy
May 16, 2021

Plants were shipped quickly, and arrived healthy. Plants are thriving!

Date of experience: May 15, 2021
Virginia
1 review
1 helpful vote
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I ordered 3 Crepe Myrtles and 2 Apple Trees. The Apple Trees were in good condition out of the box and still look good. The Crepe Myrtles looked dead but I planted them anyway. I have been watching them and am now convinced they are definitely dead.

Date of experience: May 15, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Indiana
1 review
0 helpful votes
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Lemon tree is awesome
May 15, 2021

I ordered a lemon tree and it was packaged perfectly and his beautiful

Date of experience: May 15, 2021
California
1 review
0 helpful votes
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Trees weren't in great shape
May 18, 2021

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Date of experience: May 15, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

New York
2 reviews
0 helpful votes
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After placing my order I read several bad reviews about this company. HOWEVER I decided to see for myself. When my plants came they were boxed and protected from damage perfectly, in excellent health, and above average size. They were healthier than expected. There were instructions on how to plant, feed and water. Today they are about 2x the size when first delivered.not sure why there are bad reviews but it happens sometimes.

Date of experience: May 15, 2021
Michigan
1 review
0 helpful votes
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My trees arrived quickly and in great shape. However, one of the trees I received was not the one I ordered. I called customer service and explained that they had sent me an incorrect tree and one that was one hundred dollars more than the one I had ordered. Not only did they immediately ship me what I had originally ordered, they had me keep the more expensive tree!

Date of experience: May 15, 2021
Texas
1 review
0 helpful votes
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Plants were not as described
May 19, 2021

Some plants looked good but some were not worth what we paid. Wisteria was supposed to be a 5 gallon and it looked as if someone replanted it in a larger pot but it was a tiny twig with 6 leaves on it. Looked very sad! I will not buy from your company again. Your plants are high but I'm ok paying your prices IF I get what I'm paying for.

Date of experience: May 15, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

New York
1 review
0 helpful votes
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Green Giant
May 15, 2021

Bought 15 trees and was beyond pleased with not only how fast the trees were delivered but the quality of them also

Date of experience: May 15, 2021
Minnesota
1 review
0 helpful votes
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Shipping and survival issues
May 18, 2021

The apricot was not "balled" rather it looks like it was chopped out and packed in some other materials. Large roots cut short and hair roots almost non existent. We will see

The Sea "berry" is not the Russian seabuckthorn but some hybrid that is apparently thornless

The goji was dehydrated but perked up

We will give them a week or so to see how they adapt.

Date of experience: May 15, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance!

Texas
1 review
0 helpful votes
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If I were only rating the Little Miss Figgy, it would be 5 stars all the way! It arrived in amazing condition and is thriving! Just 3 weeks later, she already has a fig! The Little Lime Hydrangea tree is doing ok, but I wouldn't say it's thriving yet. Much of the little branches were broken in transit and I had to prune it quite a bit. But it already has some new growth, so I think it will be ok with time.

Date of experience: May 15, 2021
Wisconsin
1 review
0 helpful votes
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Good Experience!
May 15, 2021

Received my lilac bush in great condition and planted it as per instructions. It is looking good so far. Will it blossom yet this year? I sure am looking forward to seeing it in bloom. I received the 3-4 foot one. We are just beginning to get warmer weather here in WI.

Date of experience: May 15, 2021
California
1 review
0 helpful votes
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Underwhelmed!
May 19, 2021

Redwoods arrived healthy but with very short 1" to 2" sparse branching. I could not see signs of the noted "pruning" prior to shipment. And while the free Dogwood promotion was appreciated, the Dogwood arrived with its primary stalk broken in half due to improper packing of the trees. I. e. The Dogwood was in the box with one of the Redwoods and had no packing material to support it. As a result, the Dogwood was loose within the box allowing it to bounce all over during shipment.

Date of experience: May 15, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Colorado
1 review
0 helpful votes
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Tree purchase a d delivery
May 15, 2021

Wonderful experience. Loved the two ladies on the phone. They knew what I wanted and how to get it to me. Awesome in this day and age.

Date of experience: May 15, 2021
New Jersey
1 review
0 helpful votes
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Very VERY small
May 19, 2021

I was expecting more based on photos when I ordered. I received what looks like one 4 inch twig. This was a gift so I was SUPER bummed out.

Date of experience: May 15, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

California
2 reviews
0 helpful votes
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Great Service
May 15, 2021

Received updates for the orders and Great Service and after the product we received and got replacement for the damaged product

Date of experience: May 15, 2021
Tennessee
1 review
0 helpful votes
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Beautiful plant!
May 15, 2021

I received my Peaches and Cream honeysuckle very fast and in excellent shape. It's doing well. The bees and butterflies will be happy!

Date of experience: May 15, 2021
New York
1 review
0 helpful votes
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Expensive
May 17, 2021

I made mistake to order the expensive trees- never do again

Date of experience: May 15, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

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New Jersey
1 review
0 helpful votes
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So-so experience
May 19, 2021

Bought 2 trees for Mother's Day. Lemon doing well. Olive dried out and looks dead and has almost no root system. These weren't cheap so I bought the warranty too. Tried to get them to replace the olive tree but because there is a little bit of green under the bark they won't. So now I need to care for my dried out stick until it magically come back to life or my monthly scratch test doesn't have any green. Then hopefully they will honor the warranty, but I'm not hopeful.

Date of experience: May 15, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

California
1 review
0 helpful votes
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Amazing delivery and plants
May 15, 2021

This is really the first time I ordered for plants online... I bought the climbing roses, Plumeria and also received couple of small maple s free.
The order was delivered on time and the plants came packed well

Date of experience: May 15, 2021
New Jersey
2 reviews
0 helpful votes
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Fast growing
May 15, 2021

Easy to order and had what I was looking for because I have this in my yard

Date of experience: May 15, 2021