FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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145,174 reviews

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Indiana
1 review
0 helpful votes
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Fuji Apple Trees
May 20, 2021

The trees I have ordered have always been nice and healthy. They come nicely packed and ready to plant.

Date of experience: May 20, 2021
Texas
1 review
0 helpful votes
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I bought trees.
May 20, 2021

I bought trees. They arrived in good shape. They are still alive. They are growing.

Date of experience: May 20, 2021
Florida
1 review
0 helpful votes
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A Total Disappointment
May 20, 2021

This anniversary gift was not delivered to recipients. They found it down the road at the end of neighbor's driveway smashed and withered. FedEx guy should be reprimanded and I should be reimbursed.

Date of experience: May 20, 2021
Colorado
1 review
0 helpful votes
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Planar were damaged
June 19, 2021

Plants were very damaged, one of them was a lavender plant and it died on the 3rd day after delivered

Date of experience: May 19, 2021
California
2 reviews
2 helpful votes
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Amazing Customer Service
May 20, 2021

Customer service was very responsive when I called. I had ordered the wrong trees, and they helped me return the trees and the refund was quick. Talking to a person about my problem was fantastic. Thank you.

Date of experience: May 19, 2021
Ohio
1 review
0 helpful votes
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I have emailed 3 times in regards to the two dead trees I received. Still no response.

Date of experience: May 19, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Missouri
1 review
0 helpful votes
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Not what I expected
June 19, 2021

Instead of one nice fig tree I received three small trees grown together into one pot. Now I have three small pots with three small plants. I'm sure they will be OK but not what I expected. It looks more like a bush instead of a tree. I also bought a Meyer Lemon tree that is doing great!

Date of experience: May 19, 2021
Florida
1 review
0 helpful votes
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Blue tree
June 19, 2021

I got the tree... I follow all the instructions... nothing the piece of these don't do nothing..

Date of experience: May 19, 2021
Texas
1 review
0 helpful votes
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Replacement of damaged trees.
May 20, 2021

Fast growing honored our request for replacements of some damaged trees. They did it quickly and the replacements came in quickly and in much better shape.

Date of experience: May 19, 2021
Oklahoma
1 review
0 helpful votes
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Love trees
May 20, 2021

Arrived quickly and in excellent condition - a beautiful specimen.

Date of experience: May 19, 2021
Montana
1 review
0 helpful votes
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Coffee plant
May 20, 2021

Absolutely love the plants. Came in so healthy and well kept! Honestly want to get another or a mission olive tree which I hope you get in soon! Will totally do business again soon.

Date of experience: May 19, 2021
Texas
1 review
0 helpful votes
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Excellent customer service.
May 20, 2021

I enquired about the delivery while the tree was in transit. The customer service person tracked down the shipment and give me the expected delivery date. No waiting on hold, no issues and immediately addressing my question. Thank you, Fast Growing Trees.

Date of experience: May 19, 2021
California
2 reviews
0 helpful votes
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Great new plants
May 20, 2021

I ordered two hardy kiwis; they arrived on time, were carefully packaged and in good condition. I planted them right away, and now after being in the ground for 2-3 weeks, they are so far very healthy and show lots of new growth. Very happy so far!

Date of experience: May 19, 2021
New York
1 review
0 helpful votes
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Beware of tree size
June 19, 2021

The trees I received are very small, not as described. Unsurprisingly, the tiny trees are not thriving and don't seem capable of growing outside at this size.

Date of experience: May 19, 2021
Colorado
2 reviews
0 helpful votes
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No reply to email
June 18, 2021

Few plants came root damaged and/or dead... sent email with photos but no reply.

Date of experience: May 19, 2021
Maine
1 review
0 helpful votes
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The trees arrived dead
May 21, 2021

Both of the trees arrived with no leaves on them, I planted them right away following instructions however its been weeks and neither of them has grown a single leaf.

Date of experience: May 19, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Missouri
1 review
0 helpful votes
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PERFECT!
May 19, 2021

Ordered a Queen Palm for my son inlaw in Iowa. It showed up on his door step on time and in perfect condition. He was ecstatic to have a piece of Florida at his home.

Date of experience: May 19, 2021
Rhode Island
1 review
0 helpful votes
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My experience
May 19, 2021

I had an issue and it was resolved immediately. Can't ask for more.

Date of experience: May 19, 2021
Minnesota
1 review
0 helpful votes
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I purchased a superior plum tree that isn't going to make it. Every branch was pruned, the roots were trimmed, all the leaves brown around the edges with some branches looking dark and dead. I planted it anyway and I'm hoping to see some improvement prior to the warranty period ending. The tree was $139.95 on fastgrowingtrees.com. I found the same size superior plum tree locally for $69.99 and it's thriving, flowering, and looking great. I also purchased a north star cherry tree. The cherry tree is small, but doing well and looks like it produce fruit the first year. Overall my order wasn't a total bust, but I would only use them again for something I can't find locally. They are very overpriced, and the "free shipping" is absorbed into the extra cost of the tree. I still had to pay an oversized shipping fee around $8 with the "free shipping"

Date of experience: May 19, 2021
North Carolina
1 review
0 helpful votes
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Half Dead
May 21, 2021

Sadly the web site looked reputable. I was looking for white azaleas and the pictures looked great.

Date of experience: May 19, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.