FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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145,053 reviews

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Tennessee
1 review
0 helpful votes
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Happy Mother's Day
May 24, 2021

Mom loved the bushes. Still alive. Dad did say the plants were dry upon delivery - South MS likely reason.

Date of experience: May 24, 2021
Massachusetts
1 review
0 helpful votes
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Beautiful Camellia Bushes
May 24, 2021

We ordered a variety of camellia bushes in order to grow hedges around part of our yard. These were promptly shipped and delivered and most were in excellent conditions. A month down the road, these bushes appear to have acclimated very well and are growing well. For the few that clearly didn't met the conditions one could have expected from FastGrowingTrees.com, we were offered a refund.

Date of experience: May 24, 2021
Virginia
1 review
0 helpful votes
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Sad trees
May 26, 2021

I ordered citronella plants, they arrived sickly, yellow and with few leaves...
I called customer service and they told me to post my issue on their contact form, I did so along with pictures of the plants and got no response... very disappointed

Date of experience: May 24, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry that we didn't receive your emails! We're going to reach out now to get some photos!

Georgia
1 review
0 helpful votes
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Quality lacking
May 26, 2021

The elberta peach tree I received was broken in two places and just 4-5 leaves. They offered a replacement tree. While waiting for it to arrive, I visited a local greenhouse and purchased a much better red haven for less than half the price, $39. Healthy and green. When the replacement arrived, it was a Cherry tree. 3-4 leaves, some branches appear to be just a stick. I called and I was told they had no more peach trees. The only positive comment is that the personnel were courteous and they did refund my purchase amount.

Date of experience: May 24, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are terribly sorry for this experience but so glad to hear we were able to resolve this!

New Jersey
2 reviews
0 helpful votes
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Thuja Green Giant
May 24, 2021

They have a good selection of what I wanted and with all the added info for each tree it was easy for me to decide on which one to buy. I made my selection & purchased. Within a few days my order was on its way. They came well packaged.

Date of experience: May 24, 2021
Florida
1 review
0 helpful votes
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Meyer Lemon
May 24, 2021

Meyer lemon was split down the center like the bonsai tree in Karate Kid. I taped it like Mr. Miyagi did. Fingers crossed. Was sent a replacement and the main branch was broken off. I snipped it in hopes of sprouting more branches. Fingers crossed again. The other 2 trees were in perfect condition and I'm extremely pleased with their customer service. Will be ordering more!

Date of experience: May 24, 2021
Rhode Island
3 reviews
0 helpful votes
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Guarantee is a real thing
May 24, 2021

This is a great site with quality trees and plants and I understand if people feel the things they order seem on the small side of what was expected but the size is not a factor because they are always healthy and on the cusp of the growing frenzy and if on the odd occasion you order something that does not grow they stand by what they sell and will make it right for you. But people remember to water and follow the directions given for what you order!

Date of experience: May 24, 2021
Michigan
2 reviews
0 helpful votes
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Jane Magnolia
May 24, 2021

Received dormant tree Planted 2 days later with root booster then had to cover because of 2 spring frosts. Doesn't look good. Leaves dying after watering. Live in zone 5

Date of experience: May 24, 2021
New Mexico
1 review
0 helpful votes
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High Quality Trees.
May 24, 2021

All trees I have received have all been very healthy and have done quite well.

Date of experience: May 23, 2021
Washington
1 review
0 helpful votes
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First off, the tree did not ship in 2 days, it shipped in like 5 and then it was delayed a couple times. Then when it arrived, it was upside down, the tree was broken, and dead. I complained and all they wanted were pictures of the box. I threw the box away and have been trying to make the tree live! Terrible customer service. Eventually had to file a claim with my bank.

Date of experience: May 23, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We hate hearing about your experience and have just reached out to help!

North Carolina
1 review
0 helpful votes
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Not great plants
May 26, 2021

I ordered 4 Hostas, received 4 fragrant tea olive trees. The Meyer lemon tree is puny and a barely hanging in there. Ordered 2 citronella (Geranium) plants. One is hearty and doing well. The other is barely hanging on. All of the plants had signs of bug infestation. Not impressed.

The peach tree we ordered took weeks to get here and we are trying to save it but we shall see how that goes.

Date of experience: May 23, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your plants arrived! We have reached out to get some photos!

Georgia
1 review
0 helpful votes
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Could have been packed better
May 24, 2021

My plants took a real beating in transit, but i do think they could have been packed better. 2 have new growth. The john f kennedy rose looks bad and is dropping leaves on the lower part of the plant, but i am still hopeful.

Date of experience: May 23, 2021
Texas
1 review
0 helpful votes
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Newbie
May 24, 2021

I'm so new to this and therefore a little afraid of planting my own shrubs. With the help of my neighbor, I chose and ordered a few shrubs. We planted them as soon as they arrived. They have already shot up and look very healthy. It's only been about 3 weeks! I'm so excited!

Date of experience: May 23, 2021
Michigan
1 review
0 helpful votes
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Long stick
May 24, 2021

Received the "tree" very fast. I expected to get a tree and paid extra for a bigger one but received a long stick with 5 leaves on top and no branches

Date of experience: May 23, 2021
Texas
1 review
0 helpful votes
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Tree growth
May 23, 2021

Trees I planted last year have doubled in height and Width and are bearing fruit. The ones I just planted are doing great. See you next spring

Date of experience: May 23, 2021
Texas
1 review
0 helpful votes
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Packing needs improvement
May 23, 2021

The larger of the two rose plants I ordered arrived with all the dirt from the pot in the box and the root ball completely exposed and dry. The zip tie around the plant stem was completely loose which allowed this to happen.
Also, the main reason I placed the order was to get an orange tree but after I placed the order and paid I was told there were no orange trees available.

Date of experience: May 23, 2021
New York
1 review
0 helpful votes
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Excellent from start to finish
May 23, 2021

Website we easy to navigate and everything went smoothly from order through delivery - will definitely use again

Date of experience: May 23, 2021
Texas
1 review
0 helpful votes
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Bushes
May 23, 2021

Impressed. The packaging is superior and the plants healthy.

Date of experience: May 23, 2021
Wisconsin
1 review
0 helpful votes
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Very Healthy Tree
May 23, 2021

We received a very healthy tree with excellent packing so the dirt did not fall out during shipping. The instructions for planting were detailed and the new tree is thriving.

Date of experience: May 23, 2021
Michigan
1 review
0 helpful votes
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Trees low quality
May 23, 2021

Online experience great but tree showed up in poor condition. All trees leaning and none straight

Date of experience: May 23, 2021