FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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144,964 reviews

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Washington
1 review
0 helpful votes
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Nellie Hollys
May 23, 2021

Are 10 hollies arived in about 6 days, they were a little thin looking but healthy. In the first week they filled in nicely and after two weeks they look good and have grown about 3 inches. Vary happy will be ordering more once we get are property developed a little more.

Date of experience: May 23, 2021
Maryland
1 review
0 helpful votes
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Disappointed
May 23, 2021

Ordered 2 hydrangea tress, and a rose tree. Hydrangea arrived beaten up. Many steams broken. Immediately planted in a pot. Have kept watered and placed on back deck. A good 8 hours of sunlight. Old leaves dying and falling off. New groth sickly looking. Think both Hydrangeas dying.

Date of experience: May 23, 2021
Texas
1 review
0 helpful votes
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Poor packing and mutilated nearly everything. Dogwood is half dead and black, avocado broken, sickly oak trees, dead wisteria. 3 phone calls and photos with messages send to customer service. No response. Even after 2 email follow ups.

Date of experience: May 23, 2021
Florida
1 review
0 helpful votes
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In my first order, I ordered two trees. Two days later I was notified they shipped... then they weren't. I wrote to notify Fast Growing Trees (FGT) that the shipment wasn't able to be tracked by the shipper. The following day they were shipped... again... the first time. I received one tree in great condition (leaves and roots), the other tree had roots but no leaf growth. I know that the trees can be dormant, so I waited. Good gardeners are patient. My return date expired and so did the tree. We ordered a new one and currently we are waiting for that one to set forth leaves. It's been about 2 weeks. It's still alive as the tree still has green under the bark.

Date of experience: May 23, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your tree! We have reached out privately so we can assist you under our dormancy guarantee!

Nevada
1 review
0 helpful votes
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We purchased $400 worth of trees and almost all of them were dead on arrival, and not even in the dirt when we received them! We were also told we would receive a free Japanese Maple Tree with our order which we never even got. We won't ever come back to this company again.

Date of experience: May 23, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your trees! We've sent you a message so we can assist in getting some help with this!

Virginia
1 review
0 helpful votes
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Lilac Tree and Knock Out Rose
May 23, 2021

All was easy, fast and as advertised. Only thing hold me back from 5-stars was the overpriced and small proportioned add on, like root rocket.

Date of experience: May 23, 2021
Illinois
2 reviews
0 helpful votes
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I bought five 5-gallon Boston Ivy last summer with a warranty. They stand behind their warranty and were going to issue me a credit so I could re-order them after I sent photos in. The credit never came and now they do not have any more so I have a credit that is worthless and am out $500 plus tax and shipping. I will file a dispute with VISA but I am not putting my landscape trellis project on hold for another year after already missing out on getting then established last year also. I will buy elsewhere and take steps legally to get my money back. No refunds well that is great I have no use for anything else except what I paid for. Stay away!

Date of experience: May 23, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We are so sorry to hear about your experience. Our 1 year warranty covers the cost of what you paid for the plant only. Unfortunately we're at the mercy of Mother Nature when it comes to what we have available, but we have reached out with some other options to replace your plants!

Michigan
1 review
0 helpful votes
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Wife happy
May 23, 2021

Olive tree ordered from me for her. Worked out great happy mother's day

Date of experience: May 23, 2021
Florida
1 review
0 helpful votes
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Awesome first experience!
May 23, 2021

Had some doubt about buying trees online, but wow easy process and the trees arrived quickly and ready to plant. Thanks again

Date of experience: May 23, 2021
Missouri
1 review
0 helpful votes
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Received
May 23, 2021

I ordered 4 Burberry bushes and three wisteria vines. They were delivered timely. However, one of the boxes looked like it was crushed on one end thereby breaking the plastic container that one of the vines was in. All was fine but the delivery means definitely doesn't care. I was supposed to get a free Japanese maple but that wasn't included.

Date of experience: May 23, 2021
Michigan
1 review
0 helpful votes
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Already bearing fruit!
May 23, 2021

Will diffidently purchase another! Fast shipping and already has fruit growing from it.

Date of experience: May 23, 2021
Virginia
1 review
0 helpful votes
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Purchased a new home last year. Needs lots of landscaping. Many local sources in my area but expensive and picked over. Durning local search found FastGrowingTrees.com. Decided to give them a try and ordered 3 Japanese Red Maple.
Shipment was prompt, trees were shipped in special containers and root balls enclosed. Trees arrived in great shape and were beautiful.
Have since placed order for 5 shrubs. They too arrived in special packing, in great shape and beautiful.
In my landscaping plan I will need a couple more trees and shrubs that I will be ordering from Fast Growing Trees. All that wasted time shopping, loading, messing up my vehicle, unloading - when they can be delivered to my door.
Common sense dictates where I get my trees and plants in the future.

Date of experience: May 23, 2021
Utah
1 review
0 helpful votes
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Maple Tree
May 23, 2021

Fast, easy, and knowledgeable site for this little tree.

Date of experience: May 23, 2021
New York
1 review
0 helpful votes
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One tree was dead when delivered.
June 22, 2021

Disappointing that one tree was dry and dead and crunched into box

Date of experience: May 23, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your trees arrived! We're reaching out privately to get some photos so we can assist you further with this!

Missouri
1 review
0 helpful votes
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Very satisfied
May 23, 2021

My hydrangea arrived in excellent condition and was shipped to me very quickly.

Date of experience: May 23, 2021
California
1 review
0 helpful votes
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Highly Satisfied
May 23, 2021

My trees are thriving and have met all my expectations.

Date of experience: May 23, 2021
Minnesota
2 reviews
0 helpful votes
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Northern Oak trees two of them
May 26, 2021

You said that they were Minnesota cold hardy but when I got them in central Minnesota That week it froze out or frosted and the trees are dying please tell me what to do and how I get a refund if they're dead I paid $200 for both trees do they have to be sent back to you. Or will I just get a refund if I take a picture of them in my yard

Date of experience: May 22, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We're sorry to hear that your trees are struggling! We've reached out privately to help!

New York
1 review
0 helpful votes
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Dis-satisfied
May 26, 2021

Plant arrived with its root ball detached from its sack of soil, badly desiccated and with some minor broken branches. I immediately planted, fertilized and irrigated it hoping for its recovery but thus far it has not done so. About ten days after its arrival seeing no improvement, I reported its condition to a customer service person who suggested I retain it for another two weeks and then get back to them if no improvement had occurred. I was told even if I exceeded the thirty days period from my initial receipt, the company would replace the plant if it hadn't recovered. I hope so but that remains to be seen.

Date of experience: May 22, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We have your order notated so just let us know how the tree is doing! We're so sorry to hear how it arrived!

Massachusetts
1 review
0 helpful votes
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The leaves are very dark, it seems it Is going to die.
I plant it first time I received it, I already had the hole. But the leaves were dark and sad… and it is not great, understand so many time in the dark and the roots don't have enough humidity and the land was not compact in the root system… apologize but I understand it was not a good transportation method this!.

Date of experience: May 22, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We're sorry to hear that your tree is struggling! We've reached out privately to get some photos so we can see what's going on!

Texas
1 review
0 helpful votes
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Purple fig tree
May 23, 2021

The tree I ordered was delivered quickly and boxed appropriately. I was glad that when I opened it the tree had not received any damage while being shipped!

Date of experience: May 22, 2021