FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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144,836 reviews

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Michigan
1 review
0 helpful votes
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Leyland Cypress
June 9, 2021

The plants arrived on time but some of them were squished together. They were much smaller then I thought and the roots and dirt came off when trying to plant them. I'm hoping they make it but I'm Leary of it.

Date of experience: June 4, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!

New Jersey
1 review
0 helpful votes
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The two shrubs (2 Gallon each) were extremely small and did not look healthy. I planted them and have yet to see them grow or look like they will eventually thrive. It has been over a month ago since planting. I expected to receive better quality shrubs!

Date of experience: June 4, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your plants! We are reaching out to get some photos so we can assist you further!

California
1 review
0 helpful votes
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Peach and lemon miniature trees
June 9, 2021

Ordering, receiving were easy and timely. However the peach was no more than a stick, not a limb or leaf on it. Very disappointed. The lemon had two very small starts and four leaves. Do not know if they were shipped in this condition or held to long somewhere in shipping. Packing seem good.

Date of experience: June 4, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your trees! We are reaching out to get some photos so we can assist you further!

New York
1 review
0 helpful votes
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Wrong trees
June 9, 2021

After ordering my trees from u I searched the internet and found that the tree u recommended for my area was wrong, so I canceled the order

Date of experience: June 4, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

Thank you for the feedback! We'll look into this!

California
1 review
0 helpful votes
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Great plants delivered healthy
June 4, 2021

Smooth process from start to finish. The plants arrived in great shape and are doing well.

Date of experience: June 4, 2021
New Mexico
1 review
0 helpful votes
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Love my new trees
June 4, 2021

Ordered and quickly received my Meyer Lemon tree and two Rainbow eucalyptus trees. They were strong and healthy. They are beautiful and very happy in my backyard.

Date of experience: June 4, 2021
NL
1 review
0 helpful votes
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Thuja green giants
June 4, 2021

Ordered a 10 pack of thuja green giants plus 1.3 arrived slightly damaged likely due to shipping and a simple online submission quickly led to the 3 being replaced. Ordering and replacement processes were easy to use. Of the 11 green giants that I planted, all arrived nice and green in soil that wasn't too dry. Overall these plants appeared very healthy upon arrival.

Date of experience: June 4, 2021
Georgia
1 review
0 helpful votes
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Good experience
June 4, 2021

Bought a hydrangea. It was shipped promptly, arrived in good condition and is now happily planted in my garden

Date of experience: June 4, 2021
Illinois
1 review
0 helpful votes
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Great trees
June 4, 2021

Great customer service is # for me. My sales agent took the time to help me find what I was looking for, and pointed out other trees and shrubs, for my project, without out rushing me off the phone

Date of experience: June 4, 2021
Virginia
1 review
0 helpful votes
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Not what it seems
June 9, 2021

The tree received was not what I envisioned from reading the information and all the reviews. I feel we received a different product than we were led to believe we ordered.
Sadly disappointed and it was for my spouses birthday gift.

Date of experience: June 4, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your tree wasn’t what you expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Idaho
1 review
0 helpful votes
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Dead trees
June 9, 2021

Ordered twice from these guys. Both times the trees arrived totally dried up and brittle. Upon notification they issued me "store credit" instead of a refund. Their advertising is slick and pretty but their actual service is terrible.

Date of experience: June 4, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry for your experience and have reached out privately to offer some assistance!

Kentucky
1 review
0 helpful votes
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Great site for trees
June 4, 2021

I've ordered trees and shrubs for three years from fast growing trees. They've always arrived in great shape, well packaged, healthy, and on time. I'll continue to buy my trees from fast growing trees!

Date of experience: June 4, 2021
Nevada
3 reviews
0 helpful votes
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Bing cherry tree
June 4, 2021

My order got here fast. My tree is doing very well.

Date of experience: June 4, 2021
Maine
1 review
0 helpful votes
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Crabapple trees
June 4, 2021

I ordered my crabapple trees from a very nice person on the phone. She assured me that they would be there soon and in good shape. True to her word I received my trees five days later and they were in great shape I was thrilled.

Date of experience: June 4, 2021
Texas
1 review
0 helpful votes
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Not what I expected
June 9, 2021

Use of website was ok. I paid for a mature tree and paid for bulk shipping and what I received was a charlie brown tree. Really. I was not expecting that at all. For the price I paid, I could have gone to a local nursery. The tree leaves are dying and I don't know why. I will try to see what will happen before filing a claim.

Date of experience: June 4, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your tree wasn’t what you expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Washington
1 review
0 helpful votes
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Dead upon receiving
June 9, 2021

It took 11 days from shipping to receiving and the tree was basically dead when it arrived. I immediately transplanted hoping I could save it, but it is too far gone.

Date of experience: June 3, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your tree arrived! We have sent a private message to get some photos so we can take a look and help out!

Alabama
2 reviews
0 helpful votes
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Just Plant
June 4, 2021

Everything arrived just fine and I I planted them the next day. The lilac bushes are already growing and have new growth.

Date of experience: June 3, 2021
California
1 review
0 helpful votes
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Dragon Blood Cactus
June 4, 2021

Was disappointed when I received it as the cactus was broken and dirt was all out in the box. Needs improvement on shipping and packaging.

Date of experience: June 3, 2021
Texas
1 review
0 helpful votes
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Very friendly and efficient
June 4, 2021

Their site is very informative and a plant went missing and they have already sent a replacement.

Date of experience: June 3, 2021
North Carolina
3 reviews
13 helpful votes
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Had several issues
June 9, 2021

Plants were advertised as 1 gallon, the 1 gallon pots are smaller then an actual gallon by a lot actually, I did voice this concern and did email them in size comparison photos, I was missing a plant out of my first shipment all together and the dragon fruit cactus I ordered seems to be doing pretty poorly which I hate considering how expensive it was.

Date of experience: June 3, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

Nursery gallon sizes are always smaller than a standard gallon size. We apologize for the inconvenience.
We're sorry to hear about the concerns with your plant! We are reaching out to get some photos so we can assist you further!