FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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144,952 reviews

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Tennessee
1 review
0 helpful votes
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Dead trees disappointment!
June 9, 2021

My 2 trees are dead! They arrived in a very loosely packed burlap bag with hardly any soil in it. They lost all leaves and are now dead! They only arrived with a few leaves. One had 2 actually. I sent in pics and talked with a rep who told me they were dormant. They are dead and have no leaves at all now. A total sham company. I feel stupid for ordering trees to be delivered by mail. Never again.

Date of experience: June 5, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We're sorry to hear about your experience! We have reached out privately to help get you some replacements!

New York
1 review
0 helpful votes
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Harvey Lemon trees
June 5, 2021

My first order, 2/ 3 came broken. They were very nicely replaced, but one is severely humpbacked. Will try to prop up, but it would not have sold at a look/see nursery.

Date of experience: June 5, 2021
Pennsylvania
1 review
0 helpful votes
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Yellow azalea
June 5, 2021

Received my azalea, but didn't get a chance to plant it right away! It held up perfect til I got it in the ground, and is growing nicely! We didn't lose any leaves and it is a very hearty plant!

Date of experience: June 5, 2021
Colorado
1 review
0 helpful votes
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Olive and lemon tree purchase
June 9, 2021

I have purchased from fast growing trees before and had a good experience, I am giving a review on my second purchase of 2 olive trees and 1 lemon tree.

1 olive tree was in good condition the other had two broken branches and the lemon tree was completely broken. I understand there is always that risk when shipping delicate trees however I don't have the time to deal with customer service and returning of items. I don't think I will take the risk again.

Date of experience: June 5, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your trees arrived! We have sent a private message to get some photos so we can take a look and help out!

Wisconsin
1 review
0 helpful votes
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Boomerang lilac tree
June 5, 2021

Tree came very well packaged for shipping. I got it planted right away. Of course we are having crazy winds. I staked the poor tree. I hope it can take all the beating up from the wind.

Date of experience: June 5, 2021
Kansas
1 review
0 helpful votes
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Great product and service
June 5, 2021

It didn't take long before the tree and bushes arrived and honestly I didn't think they would be as nice as they was. Planted them that day and so far they are all doing good except for the one my husband back over with the lawnmower. Yes just 2 hours after planting it. I can't wait to see what they look like in a year.

Date of experience: June 5, 2021
Georgia
1 review
0 helpful votes
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Fast shipping, excellent tree!
June 5, 2021

The quality of the tree exceeded me expectations! Also, the quality of the packing was great and the tree came quickly. Overall very happy with the experience from start to end.

Date of experience: June 5, 2021
Washington
1 review
0 helpful votes
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Fast service, quality product
June 5, 2021

I had a flowering pink dogwood sent to a friend after loosing her husband. Although I did not get to see the small tree upon delivery, I hear it was of great quality and they even delivered it on a Sunday, less than week in transit.

Date of experience: June 5, 2021
Indiana
1 review
0 helpful votes
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Flowering pear tree
June 9, 2021

Flowering pear tree First time I used it it seem like it was packaged nice easy to put in the hole once you take it out nice instructions I just hope it grows as fast as possible thank you

Date of experience: June 5, 2021
Washington
1 review
0 helpful votes
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Ambushed?
June 9, 2021

1st order went great, 2nd received wrong plant at 1/3 the value of what I purchased. The replacement plant arrived 10 days after order and was almost dead, lost leaves and color AND again, cheated by the size of the order receiving a quart size instead of gallon. Wouldn't recommend to anyone now...

Date of experience: June 5, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We are so sorry to hear about your experience! We are working with you now to get this straightened out!

New Jersey
2 reviews
0 helpful votes
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Hans
June 5, 2021

Good packiging. Tree survived and took well.
Tree itself was less than optimum being that it was a regrowth of a previously died sappling.

Date of experience: June 5, 2021
Michigan
1 review
0 helpful votes
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Very nice trees
June 5, 2021

Very happy with entire experience, fast shipping and healthy, large trees

Date of experience: June 5, 2021
Virginia
1 review
0 helpful votes
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My sister loved it
June 5, 2021

Great service and fast shipping. We get all my plants for this company.

Date of experience: June 5, 2021
California
1 review
0 helpful votes
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Awesome blossoms
June 5, 2021

Product was received in excellent condition and in a matter of a few days from ordering.

Date of experience: June 5, 2021
New York
1 review
0 helpful votes
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It was just ok!
June 9, 2021

It was just ok, because 2 products still not received any emails to explain why or why not! I have had to call twice for 2 different reasons as to why they have not come yet...

Date of experience: June 5, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We are so sorry for the delay in your plants! There are times when we have to pull back plants because they're not quite up to par to ship. We're hoping to have them ready next week!

Wisconsin
1 review
0 helpful votes
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Very happy
June 5, 2021

The packaging is absolute fantastic.
Very happy with the product.

Date of experience: June 5, 2021
New York
1 review
0 helpful votes
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Azaleas arrived poorly packed
June 9, 2021

While they are doing fine now, I was surprised at how poorly packed the azaleas were when I opened the box. They were placed sideways in a box, two of them top to top. I had to clean off so many broken branches. I was afraid they wouldn't make it but they're doing fine now, I've ordered plants before from other sites and they were packaged a little more carefully with support to protect them during the travel

Date of experience: June 5, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry for how your plants arrived but so glad they're recovering nicely! Let us know if you have any concerns along the way!

Maryland
1 review
0 helpful votes
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Striking hydrangeas
June 5, 2021

Plants arrived quickly and in great shape. Once planted they've been flourishing.

Date of experience: June 5, 2021
Vermont
1 review
0 helpful votes
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Keep looking...
June 9, 2021

Plants are extremely overpriced and often unhealthy (or) fails to grow.

Date of experience: June 5, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your plants weren't what you expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Oklahoma
1 review
0 helpful votes
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Healthy tree
June 5, 2021

Good for the price but two top branches were broken when I opened the box. The last Santa Rosa plum I got from them died in less than a year, I hope this one lives.

Date of experience: June 5, 2021