FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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145,033 reviews

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Utah
1 review
0 helpful votes
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Poor quality trees
June 9, 2021

I am a certified arborist, I know how to plant and care for trees. 3 out of the 7 trees I purchased died within 6 months of planting them. I should have purchased locally as other companies warranty their tree for 1 year.

Date of experience: June 6, 2021
Cassidy M. FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Missouri
1 review
0 helpful votes
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Weeping redbud
June 6, 2021

I ordered 2 trees, one was broke when it arrived. I called customer service and had a replacement tree within a week.

Date of experience: June 6, 2021
Virginia
1 review
0 helpful votes
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Ping dogwood
June 9, 2021

A very bad experience with FastGrowing they sent bad tree after planted it dead in few days

Date of experience: June 6, 2021
Cassidy M. FastGrowingTrees.com Rep
over a year old

We are so sorry to hear about your experience! It looks like we’ve since been able to resolve this, but if there are any questions or concerns we have not addressed yet, please let us know and we'll be more than happy to help out!

Pennsylvania
1 review
0 helpful votes
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BAD DELIVERY
June 6, 2021

I was super excited for my trees because I planned to have them grow with my new born baby. The package was delivered facing completely vertical even though it stated on the box that it should be put horizontal. The top broke off on my one tree and some branches off the other. I know it's probably not your guy's fault but it's still a little upsetting.

Date of experience: June 6, 2021
Kentucky
1 review
0 helpful votes
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Quality tree, shipped promptly, in good shape. Tree is doing well

Date of experience: June 6, 2021
New Mexico
1 review
0 helpful votes
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Arrived heathy.
June 6, 2021

The palms arrived in good condition. The palm is already starting to grow.

Date of experience: June 6, 2021
Florida
1 review
0 helpful votes
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Wedding Tree
June 9, 2021

I ordered a tree for my wedding 3 weeks in advance. I was told it would be delivered by a few days before the event. The tree did not show up, customer service stated that they forgot to send it.

Date of experience: June 5, 2021
Cassidy M. FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

California
1 review
0 helpful votes
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Order cancelled
June 9, 2021

So disappointed. Really wanted these trees and ordered them. Then cancelled

Date of experience: June 5, 2021
Cassidy M. FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Missouri
1 review
0 helpful votes
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Nice plants fast delivery
June 6, 2021

Plants were well packaged and arrived in good condition.

Date of experience: June 5, 2021
South Carolina
1 review
0 helpful votes
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Ordered a tree last November that has yet to sprout anything despite showing green on the scratch test. Is it possible for this tree to still be in dormant stat after all this time?

Date of experience: June 5, 2021
Cassidy M. FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Mississippi
1 review
0 helpful votes
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The Skyrocket Junipers I ordered arrived promptly and were well packaged. They have been planted and watered regularly with root stimulant. I look forward to seeing them fill out and mature.

Date of experience: June 5, 2021
Texas
1 review
0 helpful votes
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Healthy trees
June 6, 2021

I ordered 3 trees and they came in healthy with leaves and nicely packed.

Date of experience: June 5, 2021
Michigan
1 review
0 helpful votes
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Cherry Tree
June 6, 2021

Great customer service and quick free shipping to Michigan.
Can't wait till next spring for my first few cherries

Date of experience: June 5, 2021
District of Columbia
1 review
0 helpful votes
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Great experience overall. Shipping was extremely fast, as advertised. I received my tree in the mail 2 days after ordering.

Date of experience: June 5, 2021
South Carolina
1 review
0 helpful votes
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Leyland Cypress
June 6, 2021

No problem with any of the steps to order the purchase, pay for it, received as described, packaged extremely well. Highly recommend Fast Growing Trees.

Date of experience: June 5, 2021
New York
1 review
0 helpful votes
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Prompt response and handling of issues I have reported with my purchase.

Date of experience: June 5, 2021
California
1 review
0 helpful votes
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Disappointed
June 5, 2021

Blackberry plant came damaged with much of its soil out of its pot during the shipping. A few days later, plant leaves were curling and when I contacted Live Chat, I was told to spray neem oil on it. I did and now the leaves have all browned and look half eaten. I think the plant is infested with blackberry phyllis and has sent pictures to FastGrowingTrees. I never got a response back and it's been over a week now.

Date of experience: June 5, 2021
New York
1 review
0 helpful votes
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In adequate packaging
June 9, 2021

The tree did not survive the shipping process. It was put in a box with no protection and it showed broken in several places. I should have just gone to a local nursery.

Date of experience: June 5, 2021
Cassidy M. FastGrowingTrees.com Rep
over a year old

We are so sorry to hear about your experience! It looks like we’ve since been able to resolve this, but if there are any questions or concerns we have not addressed yet, please let us know and we'll be more than happy to help out!

New Jersey
1 review
0 helpful votes
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Wisteria purchase.
June 5, 2021

I was impressed with the care my vine was packed. The plant was healthy, and after planting is growing more quickly than t would have expected. I would certainly purchase from your site again.

Date of experience: June 5, 2021
New York
1 review
0 helpful votes
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Terrible
June 9, 2021

Trees would not have arrived when promised to be planted and therefore canceled. You would not give me credit (even though you did not meet your promise of delivery) until fedex returned the trees to you. I hope you have given me the credit by now. This was a terrible experience because we missed planting time and now must wait until the fall. You should give me free trees in the fall. Just terrible. Should be ashamed of your company.

Date of experience: June 5, 2021
Cassidy M. FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this! We, unfortunately, can not guarantee delivery dates but can give our best estimate. If there is anything further we can do to help, please do not hesitate to make us aware.