FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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145,277 reviews

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Louisiana
1 review
0 helpful votes
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Great plants
July 3, 2021

Arrived beautifully packed and ready to be planted.

Date of experience: July 3, 2021
Georgia
1 review
0 helpful votes
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Fast and Healthy
July 3, 2021

I am so impressed with my purchase! Not only did the hydrangea I ordered arrive quickly, but it was so big and healthy! I am so pleased!

Date of experience: July 3, 2021
Pennsylvania
1 review
0 helpful votes
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Fast delivery great plants
July 3, 2021

Second time ordering from FastGrowing Trees. Delivery was smooth and fast and love all my plants. They were in great condition and established well and quickly.

Date of experience: July 3, 2021
California
1 review
0 helpful votes
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Fast shipping, carefully packaged, beautiful and healthy plants and trees.

Date of experience: July 2, 2021
Ohio
1 review
0 helpful votes
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All in one almond tree
July 3, 2021

No problems or issues. Trees were in good shape when received and are still alive.

Date of experience: July 2, 2021
New York
1 review
0 helpful votes
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Poor quality plants
July 8, 2021

Poor quality plants delivered in dry condition. Several did not survive.

Date of experience: July 2, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the experience you've had so far and that we have not received your email! We have reached out privately to help!

North Carolina
1 review
0 helpful votes
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Dead
July 8, 2021

All trees appeared stressed, one dead. Also, plants smaller than expected for the money.

Date of experience: July 2, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear that your trees are not doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

South Carolina
1 review
4 helpful votes
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I ordered a 3 to 4' Red Japanese Maple tree for $69 and what I got was a twig with barely a root ball with sick looking leaves riddles with holes. I wouldn't paid $9 for it if I'd seen it for real instead of the beautiful glossy pictures on their web site. You can do WAY better going to a local nursery or even WalMart or Lowe's. NEVER AGAIN! The best they would is a 50% discount but that's still money for nothing because it's worthless to me

Date of experience: July 2, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're very sorry that your tree wasn't what you expected! Keep in mind that we are a nursery and are selling young plants so this is pretty typical of a 2-3 ft plant. We're glad we were able to help with a discount!

Idaho
3 reviews
0 helpful votes
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Horrible
July 8, 2021

Sent me dead plants I called the day I opened them and was told to let them get used to the environment. It had nothing to do with the environment the plants were sick. Very sick. It took me a week and a half to get my issues resolved. Like pulling wisdom teeth to get a response from them and get my money back. Horrible inwill never buy from them again

Date of experience: July 2, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your plants arrived! Shipping stress can cause a plants leaves to wilt and even fall off, but they almost always make a full recovery! Being that we are plant people, we always like to ask our customers to give the plants a chance and not to give up on them too early. We appreciate your patience and are happy we were able to assist you with a refund

Texas
1 review
0 helpful votes
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Great! Tree
July 2, 2021

Tree arrived in good timing and lively,& fully leafed.

Date of experience: July 2, 2021
Colorado
1 review
0 helpful votes
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Delivery cost return
July 8, 2021

I paid $20,00 for 1-2 day delivery. Ordered on Monday and did not receive tree until following Monday, Was pretty beat and dry up by the time it was received. I feel I should get my $20.00 guarantee 1-2 day delivery fee back.

Date of experience: July 2, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!

Texas
1 review
0 helpful votes
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Tree Question
July 2, 2021

Spoke with an agent over the phone about question of my recently purchased tree. Explained that after planting my tree as directed the product wasn't adapting to the environment. Answered all my concerns and guided me on what to do and not to do to help the tree regain its life if it had gone into the protection phase.

Date of experience: July 2, 2021
Washington
1 review
0 helpful votes
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Late and barely alive
July 2, 2021

I ordered ten 7-gallon wax myrtle trees which shipped on 6/9 with an original estimated arrival of 6/16 (7 days).
Within a couple days, that estimate changed to 6/18 (9 days).
One box (2 trees) arrived on 6/19 (10 days).
The other four boxes (8 trees) arrived on 6/20 (11 days).

I'm not certain if this is typical with shipped plants, but 10-11 days without sunlight or water didn't do the trees any favors. All trees had a significant amount of dead leaves & branches. Three trees were in such bad shape that they had only a few branches with green leaves remaining.

After 10 days of watering 3x per day, the 7 healthier trees have some new growth and look like they're going to make it. Two of the 3 nearly-dead trees are finally showing some new growth, but do not look at all healthy. The last tree has so far not shown any new growth.

These trees were expensive, being 7-gal vs the typical 3-gal. I paid that expense in order to get a head start on my privacy screen. Now I'm going to have to wait for these trees to recover - if they all survive - to get back to their original size. Given my experience, the price was not worth it.

Date of experience: July 2, 2021
New York
1 review
0 helpful votes
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Great Resource
July 2, 2021

I am extremely pleased with Fast Growing Trees. The selection is great, the plants are shipped quickly and with care, and there is usually a very good selection of cultivars.

Date of experience: July 2, 2021
Idaho
1 review
0 helpful votes
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Full of spider mites
August 1, 2021

My 900.00 dollars worth of trees arrived Looking pretty good. Had pre dug holes, bought everything to give them the start they needed, per site suggestions. One day after planting saw webbing, leaves drying out quickly. Didn't know what it was, bought 3000k ladybugs to no affect, sprayed natural bug spray water, drop of dish soap 3 tablespoon vinegar, no help. Daily rinsing leaves with water, began seeing webbing on surrounding plants. Finally forced to use harmful spray, we have created a living sanctuary for over 40 types of birds, different butterflies, we grow our food with our flowers and trees so even though these trees were down from the garden it has damaged ALL of or vegitation. We are sending pics to fast growing trees, but they didn't put our review up which is a sign they are disingenuous, and they don't really seem to care. They sent an email that says send pics and may we can help, really? Maybe? Of we lose food, birds and now have a forget battle if them they are in for a battle. This isn't Acceptable in any way, we never had ANY bugs of any kind, we have frogs and toads, and chickens as well that All help the natural ways.

FastGrowingTrees.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 2, 2021
Massachusetts
2 reviews
0 helpful votes
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One completely dead within days, pink weeping cherry 4-5 ft
The second tree in the original order was a pink dogwood 4-5 ft and you could scratch the bark, and there was no green underneath on more than half the tree. The rest of the branches had very few leaves and a lot of broken branches. Today there are 6 green leaves left. I can't see the tree making it another few weeks.
We didn't buy the warranty when purchased, so we paid a 25% premium plus the warranty price.
They honored the warranty for both right away, but there were no pink dogwoods until September, so I said I would wait.
One replacement of the pink weeping cherry had to be one size larger and we paid the difference for a 5-6 ft. When it arived there were half as many branches as the first one, and half of those were completely broken the rest were all hole eaten
Second replacement sent a larger pink weeping cherry tree 6-7 ft., this looked even worse then the two previous ones. It had branches completely broken off and a lot of leaves laying in the box. This tree might make it, I will hold judgment until next spring 50/50.
We did have another separate order originally for a white dogwood which arived in very good shape and is still in very good shape
There costumer service is great, very pleasant and very efficient. Also they handled everything in the process very quickly. I don't know if it is the time of year, or the warehouse picking and packing but the products i would not say are the greatest when they arrived.

Date of experience: July 2, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry for how your trees arrived! We are reaching out to help!

Wyoming
1 review
0 helpful votes
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Not happy.
July 2, 2021

2 of the 4 trees I received will probably die. The leaves were like potato chips on arrival to me. Not pleased.

Date of experience: July 2, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your trees arrived! We have sent a private message to get some photos so we can take a look and help out!

Illinois
1 review
0 helpful votes
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Order does not match with product shipped. Money spent is not worth

Date of experience: July 2, 2021
Georgia
1 review
0 helpful votes
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Buy it somewhere else
July 2, 2021

Could have gotten a more establish tree somewhere else with a much lower price. The tree arrived with a few leaves on it and eventually, it died. Unfortunately, I do not have a 1- year warranty.

Date of experience: July 2, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear that your tree isn’t doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

Massachusetts
1 review
0 helpful votes
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Great, but
July 2, 2021

The shipping was a problem, I am surprised the made it at all

Date of experience: July 2, 2021