FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,055
shipping
245
quality
12,363
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146,112 reviews

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Ohio
1 review
0 helpful votes
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I was missing the root rocket packet in my shipment with my tree and the customer service rep was quick to make it right and ship a new one out to me!

Date of experience: July 8, 2021
Georgia
1 review
0 helpful votes
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Too soon to tell
July 8, 2021

My item was delivered in a timely manner. I enjoy the website a lot. The item that I ordered was planted immediately and waters. From there we had rain so it was naturally waters but the plant has a lot of dead leaves. Forward a couple of weeks after having contacted FastGrowingtrees.com to express my concern, which they said this is natural for some plants due to stress and they will return to normal and my plant does seem to be regaining its color and strength. Still too soon to make a judgment on how well the plant does but I appreciate the quick response back from them.

Date of experience: July 8, 2021
New York
1 review
0 helpful votes
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Willows
July 8, 2021

Arrived in great shape. Planted them and they are doing well. Highly recommend

Date of experience: July 8, 2021
New Hampshire
1 review
0 helpful votes
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Extremely satisfied. Will order from this company again.

Date of experience: July 8, 2021
Texas
1 review
0 helpful votes
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Very fast delivery and had what I wanted After planting the trees and shrubs they had leaves new leaves on them in two weeks

Date of experience: July 8, 2021
Maryland
1 review
0 helpful votes
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I sent several photos of the tree, a red oak, showing the broken branches and did not hear back. Many of the branches are totally bare.

Date of experience: July 8, 2021
Virginia
1 review
0 helpful votes
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Exceed expectation
July 8, 2021

Received the trees in good health and on-time. Planted couple weeks ago and they are healthy.

Date of experience: July 8, 2021
Oklahoma
1 review
0 helpful votes
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Palm tree
July 8, 2021

It came very protected and looked really healthy I will be ordering palm trees again soon

Date of experience: July 8, 2021
Illinois
1 review
0 helpful votes
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Never received
July 9, 2021

They never sent my order. Beware! Terrible way to run a business.

Date of experience: July 8, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear about your experience! We have reached out privately to help!

District of Columbia
1 review
0 helpful votes
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I have ordered from Fast Growing Trees twice now to help start an evergreen privacy wall. The products arrived in a timely manner in high quality shipping materials that did not damage the trees. The trees were planted successfully and continue to thrive.

Date of experience: July 8, 2021
Michigan
1 review
0 helpful votes
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Great customer service
July 8, 2021

The gal who took my call was very pleasant and knowledgeable. I had been looking for a particular tree for quite some time. It arrived in just 5 days and in great condition. We planted the tree right away and it seems to be growing very well. It's been over a month so I'm sure if there were issues I would have seen them by now. Great price, great service

Date of experience: July 8, 2021
Michigan
1 review
0 helpful votes
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Great gift idea!
July 8, 2021

Wonderful experience. The plants wer in great shape upon arrival and quick delivery.

Date of experience: July 7, 2021
Minnesota
1 review
0 helpful votes
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Good plants
July 8, 2021

I ordered 3 tea plants and a lingdonberry plant. They were all looking really good when I got them and still are doing good.

Date of experience: July 7, 2021
South Carolina
1 review
0 helpful votes
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It took me too long in choosing what I wanted to buy, there are some flowers this company doesn't have, also, not all of them are for the zones they say, but I respect all the work they do taking care of a lot of nature/they have.

Date of experience: July 7, 2021
Idaho
1 review
0 helpful votes
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Tree
July 7, 2021

Tree arrived almost dead, replacement tree is beautiful

Date of experience: July 7, 2021
Tennessee
1 review
0 helpful votes
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Growing great!
July 7, 2021

My tree arrived in good shape and very quickly! Tree is growing great!

Date of experience: July 7, 2021
Texas
1 review
0 helpful votes
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Completely satisfied.
July 7, 2021

Some trees were damaged, most likely not their fault, but Fedex and they replaced them with no hassle from the FGT. I really appreciated what they did. I will truly be grateful for what they did.

Date of experience: July 7, 2021
Pennsylvania
1 review
0 helpful votes
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Serviceberry tree
July 9, 2021

Not one nursery in our area had these trees. I ordered one and within a few days it arrived. Planted it that day and it has been growing very well since then.

Date of experience: July 7, 2021
Illinois
1 review
0 helpful votes
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A little disappointed
July 7, 2021

The ad said they shipped the next day. I ordered on Saturday and they shipped it Monday. It was supposed to arrive on Wednesday. The tree did not come until Thursday. Several leaves on the tree were black on the edges as the tree must have gone through a lot of stress being in a hot box for 4 days. I planted it a few weeks ago. Although the leaves are still damaged, the tree seems to be ok so far. The other disappointment I had was that the ad said the roots would be in a burlap bag that you did not have to remove, but the tree came in a plastic pot.

Date of experience: July 7, 2021
Indiana
1 review
0 helpful votes
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So far all 12 of the plants we purchased are doing great. They arrived easy to unpack and with instructions on planting

Date of experience: July 7, 2021