FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,055
shipping
245
quality
12,364
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145,741 reviews

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Georgia
1 review
0 helpful votes
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Excellent
July 8, 2021

Very easy and lime tree was good quality. Delivery was prompt.

Date of experience: July 8, 2021
New Jersey
1 review
0 helpful votes
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Wonderful experience
July 8, 2021

Elvis my representative was a terrific help in choosing my plants for my home. I was pleased with the fast delivery and I took the insurance and it was easy to replace my plants that did not survive with the insurance it as not stressful! Great job

Date of experience: July 8, 2021
New York
2 reviews
0 helpful votes
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Healthy but small tree
July 8, 2021

Pomegranate tree arrived in excellent condition but smaller than expected.

Date of experience: July 8, 2021
Washington
1 review
0 helpful votes
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Heatwave shipping a bad idea!
July 8, 2021

My wife's bday gift of a Meyer Lemon and Heritage Raspberry arrived amidst the recreant 109º heatwave packed well, but greatly in need of water as they were not wet. The raspberry is essentially dead, being replaced- once again by ground transport that takes 6-7 days from them to our Seattle-area home.
The Meyer Lemon is "ok", but I am fearful a few weeks down road of its health. The raspberry bush I'll trim, some TLC and see if it ever comes back to join the replacement on Way to us.

Date of experience: July 8, 2021
Texas
2 reviews
0 helpful votes
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A very satisfied customer
July 8, 2021

I was a bit skeptical of ordering trees and plants thru the mail but my pear tree arrived in beautiful condition and is thriving in its new home. The plants arrived quickly and safely.

Date of experience: July 8, 2021
Texas
1 review
0 helpful votes
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Wonderful customer service, will be buying much more!

Date of experience: July 8, 2021
Ohio
1 review
0 helpful votes
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I was missing the root rocket packet in my shipment with my tree and the customer service rep was quick to make it right and ship a new one out to me!

Date of experience: July 8, 2021
Georgia
1 review
0 helpful votes
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Too soon to tell
July 8, 2021

My item was delivered in a timely manner. I enjoy the website a lot. The item that I ordered was planted immediately and waters. From there we had rain so it was naturally waters but the plant has a lot of dead leaves. Forward a couple of weeks after having contacted FastGrowingtrees.com to express my concern, which they said this is natural for some plants due to stress and they will return to normal and my plant does seem to be regaining its color and strength. Still too soon to make a judgment on how well the plant does but I appreciate the quick response back from them.

Date of experience: July 8, 2021
New York
1 review
0 helpful votes
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Willows
July 8, 2021

Arrived in great shape. Planted them and they are doing well. Highly recommend

Date of experience: July 8, 2021
New Hampshire
1 review
0 helpful votes
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Extremely satisfied. Will order from this company again.

Date of experience: July 8, 2021
Texas
1 review
0 helpful votes
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Very fast delivery and had what I wanted After planting the trees and shrubs they had leaves new leaves on them in two weeks

Date of experience: July 8, 2021
Maryland
1 review
0 helpful votes
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I sent several photos of the tree, a red oak, showing the broken branches and did not hear back. Many of the branches are totally bare.

Date of experience: July 8, 2021
Virginia
1 review
0 helpful votes
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Exceed expectation
July 8, 2021

Received the trees in good health and on-time. Planted couple weeks ago and they are healthy.

Date of experience: July 8, 2021
Oklahoma
1 review
0 helpful votes
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Palm tree
July 8, 2021

It came very protected and looked really healthy I will be ordering palm trees again soon

Date of experience: July 8, 2021
Illinois
1 review
0 helpful votes
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Never received
July 9, 2021

They never sent my order. Beware! Terrible way to run a business.

Date of experience: July 8, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear about your experience! We have reached out privately to help!

District of Columbia
1 review
0 helpful votes
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I have ordered from Fast Growing Trees twice now to help start an evergreen privacy wall. The products arrived in a timely manner in high quality shipping materials that did not damage the trees. The trees were planted successfully and continue to thrive.

Date of experience: July 8, 2021
Michigan
1 review
0 helpful votes
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Great customer service
July 8, 2021

The gal who took my call was very pleasant and knowledgeable. I had been looking for a particular tree for quite some time. It arrived in just 5 days and in great condition. We planted the tree right away and it seems to be growing very well. It's been over a month so I'm sure if there were issues I would have seen them by now. Great price, great service

Date of experience: July 8, 2021
Michigan
1 review
0 helpful votes
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Great gift idea!
July 8, 2021

Wonderful experience. The plants wer in great shape upon arrival and quick delivery.

Date of experience: July 7, 2021
Minnesota
1 review
0 helpful votes
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Good plants
July 8, 2021

I ordered 3 tea plants and a lingdonberry plant. They were all looking really good when I got them and still are doing good.

Date of experience: July 7, 2021
South Carolina
1 review
0 helpful votes
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It took me too long in choosing what I wanted to buy, there are some flowers this company doesn't have, also, not all of them are for the zones they say, but I respect all the work they do taking care of a lot of nature/they have.

Date of experience: July 7, 2021