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Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
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I don't want to say this is my first experience how lifetree had been shipped. I am happy for what it described for the size of the tree that I purchased which is Humming bird tree.
- tree size is as described approx
- customer service: I think I can couple times to ask questions for growing during hot summers in the 90. I leave my in the bigger pot and semi shard. Good customer service, look up info for me.
- Shipping, since it's 5 ft, my concern is the damage and how many leaves and branches left.
I am happy is not to bad.
The tree I received is nothing but a sapling with no limbs and there is no way that it will produce in the next couple of years.
Received my orders quickly. Trees were bigger than described.
I ordered 4 roses and 4 catmints, unfortunately, one of the roses died and two of the catmints. The other two catmints are circling the drain so they will probably also be dead in a few days.
We are so sorry that your plants didn’t make it! We have reached out privately to help!
Tree (it was more like a stick) was super small for the price paid. Also, the website says you can delay shipment. Called to delay my shipment and the tree shipped anyway.
We're so sorry to hear that your tree wasn’t what you expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!
The tree arrived quickly and was very well packaged. Doing well so far.
Opening the packaging, the box was in perfect condition. The plant itself was missing several main leaves and had two that were damaged and I did not believe they would rebound. That left 4 main leaves in reasonable shape and I thought they may remain viable. These remaining leaves were appx 8-12 inches in length. Certainly not what I would expect for a plant that was $99.00 and sold as a 3-gallon plant. The container was no more than 1 - 1 1/2 gallon, I would guess. Overall, I was disappointed in the plant as sold/delivered.
We're so sorry to hear that your plant wasn’t what you expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!
I bought two coffee plants and was less than impressed with their size. I guess for $100 a piece, I expected a larger plant.
We're so sorry to hear that your plants were not what you expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!
The rose bush is growing and blooming.
The other bush was over pruned. It's not dead but has not grown at all in the three weeks I've had it. Not happy with it.
We're sorry to hear about the concerns with your plant! We are reaching out to get some photos so we can assist you further!
I got the wrong tree but you addressed it. Thank you
Tree didn't arrive in that great of shape and it was the last plant available.
We're so sorry to hear how your tree arrived! We have sent a private message to get some photos so we can take a look and help out!
Very satisfied with the overall experience. The salesperson I talked to was very knowledgeable and patient.
The trees arrived in a box in a timely matter. The rose trees looked mostly dead. I planted them after a long soak, and I think they may make it? The rose of Sharon was healthy and beautiful. It flowered right away.
I'm very satisfying with the way of packaging the shipping trees.
The shipping was very fast. My trees were carefully wrapped and supported in a big box. The trees arrived in perfect shape; they have been growing healthy in the garden.
Tree arrived shriveled and black. Had to baby it back to life. Very disappointed for the price I paid. Will be using a local nursery from now on. I
When my apple tree arrived and I unboxed it my tree was broken in half! So I called and the young lady I spoke with was very polite and so helpful she got me a new tree in the mail that same day!
Would be nice to get a tree that hasn't been sitting in a box for over a week
We're so sorry to hear how your tree arrived! We have sent a private message to get some photos so we can take a look and help out!
Came in timely manner and as described. It's doing very well now.
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.


We're so sorry to hear that your tree wasn’t what you expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!