FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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145,277 reviews

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California
1 review
0 helpful votes
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I don't want to say this is my first experience how lifetree had been shipped. I am happy for what it described for the size of the tree that I purchased which is Humming bird tree.
- tree size is as described approx
- customer service: I think I can couple times to ask questions for growing during hot summers in the 90. I leave my in the bigger pot and semi shard. Good customer service, look up info for me.
- Shipping, since it's 5 ft, my concern is the damage and how many leaves and branches left.
I am happy is not to bad.

Date of experience: August 8, 2021
Alabama
1 review
0 helpful votes
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Lemon tree
August 11, 2021

The tree I received is nothing but a sapling with no limbs and there is no way that it will produce in the next couple of years.

Date of experience: August 8, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your tree wasn’t what you expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Florida
1 review
0 helpful votes
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Received my orders quickly. Trees were bigger than described.

Date of experience: August 8, 2021
District of Columbia
1 review
0 helpful votes
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Catmint and roses
August 11, 2021

I ordered 4 roses and 4 catmints, unfortunately, one of the roses died and two of the catmints. The other two catmints are circling the drain so they will probably also be dead in a few days.

Date of experience: August 8, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that your plants didn’t make it! We have reached out privately to help!

Georgia
1 review
0 helpful votes
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Dissatisfied
August 11, 2021

Tree (it was more like a stick) was super small for the price paid. Also, the website says you can delay shipment. Called to delay my shipment and the tree shipped anyway.

Date of experience: August 8, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your tree wasn’t what you expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Pennsylvania
1 review
0 helpful votes
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Wisteria tree
August 8, 2021

The tree arrived quickly and was very well packaged. Doing well so far.

Date of experience: August 8, 2021
Oregon
1 review
0 helpful votes
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Plant Delivered In Pretty Rough Shape
August 11, 2021

Opening the packaging, the box was in perfect condition. The plant itself was missing several main leaves and had two that were damaged and I did not believe they would rebound. That left 4 main leaves in reasonable shape and I thought they may remain viable. These remaining leaves were appx 8-12 inches in length. Certainly not what I would expect for a plant that was $99.00 and sold as a 3-gallon plant. The container was no more than 1 - 1 1/2 gallon, I would guess. Overall, I was disappointed in the plant as sold/delivered.

Date of experience: August 7, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your plant wasn’t what you expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Wisconsin
1 review
0 helpful votes
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Questionable Value
August 11, 2021

I bought two coffee plants and was less than impressed with their size. I guess for $100 a piece, I expected a larger plant.

Date of experience: August 7, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your plants were not what you expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

California
1 review
0 helpful votes
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Great items, plants were wrapped well. The plants were still alive

Date of experience: August 7, 2021
Florida
1 review
0 helpful votes
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50/50 experience
August 11, 2021

The rose bush is growing and blooming.

The other bush was over pruned. It's not dead but has not grown at all in the three weeks I've had it. Not happy with it.

Date of experience: August 7, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your plant! We are reaching out to get some photos so we can assist you further!

Connecticut
1 review
0 helpful votes
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I got the wrong tree but you addressed it. Thank you

Date of experience: August 7, 2021
North Carolina
2 reviews
0 helpful votes
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Ice Cream banana plant
August 11, 2021

Tree didn't arrive in that great of shape and it was the last plant available.

Date of experience: August 7, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your tree arrived! We have sent a private message to get some photos so we can take a look and help out!

Texas
1 review
0 helpful votes
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Great experience
August 7, 2021

Very satisfied with the overall experience. The salesperson I talked to was very knowledgeable and patient.

Date of experience: August 7, 2021
Connecticut
1 review
0 helpful votes
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The trees arrived in a box in a timely matter. The rose trees looked mostly dead. I planted them after a long soak, and I think they may make it? The rose of Sharon was healthy and beautiful. It flowered right away.

Date of experience: August 7, 2021
Florida
1 review
0 helpful votes
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I'm very satisfying with the way of packaging the shipping trees.

Date of experience: August 7, 2021
Ohio
1 review
0 helpful votes
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Nice job
August 7, 2021

The shipping was very fast. My trees were carefully wrapped and supported in a big box. The trees arrived in perfect shape; they have been growing healthy in the garden.

Date of experience: August 7, 2021
Washington
1 review
0 helpful votes
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Over-priced/low quality
August 7, 2021

Tree arrived shriveled and black. Had to baby it back to life. Very disappointed for the price I paid. Will be using a local nursery from now on. I

Date of experience: August 7, 2021
Florida
3 reviews
0 helpful votes
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Broken tree
August 7, 2021

When my apple tree arrived and I unboxed it my tree was broken in half! So I called and the young lady I spoke with was very polite and so helpful she got me a new tree in the mail that same day!

Date of experience: August 7, 2021
Colorado
2 reviews
0 helpful votes
Follow Chris H.
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Would be nice to get a tree that hasn't been sitting in a box for over a week

Date of experience: August 7, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your tree arrived! We have sent a private message to get some photos so we can take a look and help out!

Pennsylvania
1 review
0 helpful votes
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Banana tree
August 7, 2021

Came in timely manner and as described. It's doing very well now.

Date of experience: August 7, 2021