FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,055
shipping
245
quality
12,364
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145,857 reviews

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Texas
1 review
0 helpful votes
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Rose tree
September 9, 2021

Tree not like pictures. Very small not pruned correctly. Disappointed with quality.

Date of experience: September 6, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your rose tree wasn’t what you expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Michigan
1 review
0 helpful votes
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Nice well packaged plants
September 6, 2021

Nice well packaged plants but a little pricey. So far so good. We will see if they come back up healthy next year since they were planted late August.

Date of experience: September 6, 2021
Kentucky
1 review
0 helpful votes
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Mimosa tree
September 6, 2021

Great company to work with. Our tree had a problem and Angela was quick to remedy it. I highly recommend this company.

Date of experience: September 6, 2021
Missouri
1 review
0 helpful votes
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Good Quality and Customer Service
September 6, 2021

The quality of the bamboo stalk I purchased was good. I accidentally ordered a second item and when I contacted Customer Service they quickly removed it and credited my card right away.
Disappointed the picture shown for the bamboo were not what I had received. Yes, the pictures they have online do say ‘picture of mature bamboo' but they don't have a picture of what you'll actually receive. Also, all pictures on the website show multiple stalks and you only receive one stalk. Maybe I missed that in the description, but I was disappointed I only received one stalk for the price I paid.

Date of experience: September 6, 2021
Massachusetts
2 reviews
0 helpful votes
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Awesome
September 6, 2021

The trees came quickly and I planted them that same day. It's been a few weeks and the trees are healthy. Looking forward to next year when they start producing.

Date of experience: September 6, 2021
Missouri
1 review
0 helpful votes
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So excited
September 6, 2021

Amazing everything you need to know. Detailed loved the reviews and descriptions helped with decision making process.

Date of experience: September 5, 2021
North Carolina
4 reviews
0 helpful votes
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Excellent products
September 6, 2021

My trees came quickly... great condition... beautiful trees... they are planted and still alive! YES!

Date of experience: September 5, 2021
New Jersey
1 review
0 helpful votes
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Never again
September 9, 2021

I ordered 3 trees that were ship in the same small boxes with other items I ordered. Packaging was horrible. One of the trees arrived out of the pot all smashed. You are better off going to a local nursery to get them. Trees are way too expensive for the poor quality I received. I have never been so disappointed in my life.

Date of experience: September 5, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!

Rhode Island
1 review
0 helpful votes
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Beat up
September 9, 2021

Boxes were delivered all banged up, most all of the citronella plants had no new growth on them. Trying my hardest to save the ones that did. 50% are just bare stems. Very diaspointing. Sent an email to you with the order number and problem and never received a response.

Date of experience: September 5, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear how your order arrived and that we didn't receive your email! We have reached out privately to get those photos so we can assist you in making this right!

California
1 review
0 helpful votes
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Tree
September 6, 2021

I'm on my second tree so we'll see how it goes. I'm a little surprised usally there have a few branches and leaves but not these two.

Date of experience: September 5, 2021
California
1 review
0 helpful votes
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Exceptional. If there were 6 stars out of 5. I would give 6..

Date of experience: September 5, 2021
Oregon
2 reviews
0 helpful votes
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Received in poor condition
September 9, 2021

Plants arrived in poor condition. The Quaking Aspen tree had black splotchy spots, and the Rhododendron had brown leaves and was sickly. The rose bush was small and misshaped. The only bush that was in good condition was the azalea.

Date of experience: September 5, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!

Texas
1 review
0 helpful votes
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Good service, ok plants
September 5, 2021

Bought three plum trees, two pomegranate, and three apple trees that were all hardy up to zone 9. Half of the trees looked really sick when they arrived. It's been 2 weeks and it looks like all recovered except for the apple trees which have lost all leaves and may not make it. Perhaps it was too hot to plant them here this time of year (mid summer zone 8b). Bummer

Date of experience: September 5, 2021
California
1 review
0 helpful votes
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Dead tree
September 9, 2021

When we got our Mango tree, it looks a little rough but I put it in the ground anyway. A week later, it never recovered and even with the root treatment, it seems like it's not going to make it.

Date of experience: September 5, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear that your tree isn’t doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

Michigan
1 review
0 helpful votes
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Bev
September 5, 2021

Good looking trees. Grow fast. With little care needed

Date of experience: September 5, 2021
New Mexico
2 reviews
0 helpful votes
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Happy Little Tree
September 5, 2021

Our new Red Flame Maple tree arrived a few days after I ordered it. The instructions were simple and it was easy to put in the ground. I look forward to watching it grow over the years.

Date of experience: September 5, 2021
New Jersey
1 review
0 helpful votes
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Our little Crape Myrtle
September 5, 2021

I was worried because of a Fed Ex delivery problem, but when it arrived I was very happy with it. It has flowers on it and looks very healthy.

Date of experience: September 5, 2021
New York
2 reviews
0 helpful votes
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Terrible
September 5, 2021

Tree was eaten by bugs and dropped all of its leaves. No response from customer service.

Date of experience: September 5, 2021
Texas
1 review
0 helpful votes
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Overly satisfied
September 5, 2021

My tree arrived just in time as expected. Love it.

Date of experience: September 5, 2021
North Carolina
1 review
0 helpful votes
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Best customer service
September 5, 2021

I purchased an expensive tree that did not make it, customer service was awesome and without me even knowing it I got an email that a new tree had been sent my way. It's sad that you don't come across this type of care for the customer anymore. And a breath of fresh air!

Date of experience: September 4, 2021