FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,055
shipping
245
quality
12,364
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145,866 reviews

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Arkansas
1 review
0 helpful votes
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Pindo Palm
September 7, 2021

Very friendly and helpful. Prompt shipping of a very healthy 3 gallon size tree. Arrived within 3 days ready to plant with helpful instructions.

Date of experience: September 7, 2021
Texas
1 review
0 helpful votes
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Exceeded my expectations
September 7, 2021

This was my first time buying from them. I limited my buy to 4 plants, 2 x 2 gallon and 2 x 3 gallon. Delivery was much quicker than I expected. Plants showed up in a generally good condition, considering they were delivered in the scorching Texas heat. One of these guys looked a little worse for wear (a large yellow twig boxwood) but the others were great. Left them in their pots for a week before planting. I was a little concerned about the boxwood but after 3 weeks he recovered well and is doing great. Speaks volumes to the quality of their plants themselves. I will definitely buy again.

Date of experience: September 7, 2021
New York
1 review
0 helpful votes
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So far so good
September 7, 2021

Had my trees in the ground for about 2 weeks now. Other than minor deer damage they look good.

Date of experience: September 7, 2021
New Jersey
2 reviews
0 helpful votes
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Customer Service
September 7, 2021

There have been a few times where I have received the boxes and contents practicly crushed / broken.
I called and spoke to the representative - Done!
Thank you for your trust and immeditae service.

Date of experience: September 7, 2021
Oklahoma
1 review
0 helpful votes
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Two years I have order and for two years I did not receive what I ordered and when they arrived the were beat up so bad that the could not be revived. I have ordered six different plants all but one dead. The one that didn't die wasn't even one I ordered. What is the deal?

Date of experience: September 7, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!

Connecticut
1 review
0 helpful votes
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Dead trees
September 9, 2021

Trees arrived broken. Tried planting them and all three died.

Date of experience: September 7, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!

New York
1 review
0 helpful votes
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Plant review
September 7, 2021

Good experience with purchasing and delivery of the plant

Date of experience: September 7, 2021
New York
1 review
0 helpful votes
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Variety and friendly service
September 7, 2021

After no luck finding a mulberry tree locally, I found FastGrowingTrees and called. The man I spoke with was very pleasant and helpful. The tree I ordered arrived quickly and in great shape. I had a few questions, called again and was helped by a very pleasant woman.

Date of experience: September 6, 2021
Maryland
1 review
0 helpful votes
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Insurance claim
September 7, 2021

I am glad I had insurance on a tree that died because I needed it. The tree died in just a couple of months … but they gave me compensation based on the insurance I had bought. It all worked out great,…. And I have a new tree growing where the old one died.

Date of experience: September 6, 2021
Florida
1 review
0 helpful votes
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Purchase review
September 7, 2021

Both trees arrived in 1 box, having the roots of both very very loose from travel and packaging. We were able to plant the miracle berry bush and it seems to be ok for now but the cashew tree was the worst of the two and is not doing very well. I think having some additional packaging inside the box to keep the trees from moving around so much in traveling could have greatly helped prevent the issue.

Date of experience: September 6, 2021
Nebraska
1 review
0 helpful votes
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Happy in Nebraska.
September 6, 2021

Baby trees arrived quickly & in good condition! Received good advice from FastGrowingTrees on how to care for them until we are ready to plant.

Date of experience: September 6, 2021
Georgia
1 review
0 helpful votes
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Queen Palm
September 6, 2021

Everything was great and the Palm came in a good condition it's looking good so far the whole process was seamless

Date of experience: September 6, 2021
Michigan
1 review
0 helpful votes
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Poor quality indoor tree
September 6, 2021

Ordered a draceana corn plant. It came with one major shoot broken. Many leaves were bent with the main rib in the leaf broken so the leaves would droop and not stand upright normally. Many leaves had brown tips, indicating poor watering practices. One stalk had a large area of the bark scraped off. All 3 stalks had very little roots on them. It will be a miracle if my $130 plant lives.

Date of experience: September 6, 2021
North Carolina
1 review
0 helpful votes
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First time buyer finding the website easy to shop. The trees and packaging were exactly as described, but delivery time was 5 days, not the 2 day delivery advertised.

Date of experience: September 6, 2021
Georgia
1 review
0 helpful votes
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Easy and great
September 6, 2021

I ordered twice in one day! The site was easy to navigate and I got more than what I really wanted for my garden. I kind of wish there were some easy/simple pamphlets of 'fast care for your tree/plant' specific to the ones I bought, but the internet has that information if I need.

Date of experience: September 6, 2021
Texas
1 review
0 helpful votes
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All of the trees I bought died
September 9, 2021

All my trees, all 20, died in 2 weeks. I watered them, planted them in the proper soil and did everything the directions told me to.

Date of experience: September 6, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We are so sorry that your trees didn’t make it! We have reached out privately to help!

Iowa
1 review
0 helpful votes
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2 out of 3 went good.
September 9, 2021

Ordered 3 trees, 2 arrived in great shape and did well. The third had leaves turn black quickly and I do not believe will make it. Sent e-mail to company and did not receive a response. Will probably not order from them again due to lack of follow up.

Date of experience: September 6, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We're sorry to hear that one of your trees isn’t doing well and that we did not receive your email! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

Massachusetts
5 reviews
2 helpful votes
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As promised
September 6, 2021

Everything arrived as expected although it was a little late. Everything was as expected though. No issues.

Date of experience: September 6, 2021
Massachusetts
1 review
0 helpful votes
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Lovely little Meyer lemon bush
September 6, 2021

Fast-growing trees is certainly an apt title for this business. I received my lemon bush carefully packed in a soil-filled pot. It was a bit rumpled and some leaves had a white powdery dust on them (powdery mildew?). But after a sponge bath and a two-day stint in a sunny window, the bush already began sending out fresh shoots from the branch tips! About 10 days later, I transplanted it to a larger pot. Now every branch is producing new leaves.

Date of experience: September 6, 2021
Wisconsin
1 review
0 helpful votes
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Great peach tree
September 6, 2021

Tree was great, it was a little wilted when I first planted it but it came around after a week.

Date of experience: September 6, 2021