Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I trusted Fast Growing Trees. I love their live plants. I already recommended them to my 5 friends who are interested to buy live plants
*********************920
I've ordered Green Giant Thua trees previously. They are packed very well for shipping and all arrived alive and beautiful. All the trees I planted are still alive with no issues.
So impressed by the quality. The plants are lush and strong, clearly packed by someone who knows what they are doing. You have my business for life.
Plants arrived in good condition except one which was dislodged out of its pot. It is growing much slower than the rest of the plants
Shopping was easy and user friendly. I really appreciated that.
Received packed well, in good shape and easy to plant. Great growth of my trees.
I enjoyed shopping at fast, growing trees, convenient and large selection. I was not impressed with delivery. My vanilla strawberry hydrangea tree arrived with all the leaves, wilted and dry.
Products are consistently dependable. Great value and convenience.
I was quite happy at the quality of the Meyer Lemon bush and the cherry bushes, they are more vibrant than those in local nurseries.
This was so easy, information at hand, reviews ready, great sale prices as well.
Fast shipping, everything your looking for in one place
I bought two trees and did not add the guarantee (I don't remember it being available then). One is doing well. The other didn't survive. Hoping for better results this time
Some plants came dead. I had to put in a claim. Even though I won't use the quart size pots all lot of them were broken. Plants stems were broken. Checked the site and they were all sold out. So probably shipped what they had left. I blame most on shipping 10 plants in a box. They are starting to bouncing back. So hopefully with the root fertilizer. They will continue to grow. My cherry trees purchased two years ago are flowering beautifully and hopefully some cherries this year. Awaiting until late May to order some gallon size perennial.
Give it a chance buy a little small fruit tree or bush. You will not regret it.
Had some other trees that didn't live very long due to the temperature drop in winter. I believe they froze but unsure and there were no offerings on how to protect them from the cold.
My first order of trees arrived quickly and 21 trees were all in good condition. This gained my confidence to order more plants and shrubs from Fast Growing Trees.
Your pricing and discounts are very confusing and difficult to figure out.
I had to replace a half dozen lilacs that died in six months. The transaction was easy and everyone was willing to help me out. It was great!
My first order of burning bushes showed symptoms of distress over time. Upon contacting FastGrowingTrees, the tips and guidance from the reps have been helpful in caring for the plants.
I have had a good experience with this company in the beginning, but today was the worst. On the phone with them for over an hour and still don't have an answer.
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.

