FastGrowingTrees.com

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FastGrowingTrees.comReviews 29,430

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,067
shipping
245
quality
12,367
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Pennsylvania
2 reviews
0 helpful votes
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Satisfied Returning Customer
February 20, 2026

Everything that I have purchased over the years has thrived whether I have purchased them for myself or a loved one - and gardening is not my mom's thing! Smooth and easy transactions, plants arrive in excellent condition.

Date of experience: February 10, 2026
Texas
1 review
0 helpful votes
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Generally Positive Experiences
February 20, 2026
Updated review

Great variety, availability, customer service experience, but had a couple orders with damaged or stressed plants. I've spent a lot of money with fast growing trees.com and I like the ease of use and prices.

Date of experience: February 10, 2026

I love the selection and ease of use.
December 25, 2025
Previous review

I love the selection and ease of use. I also appreciate all the discount offers and marketing campaigns. I deducted 1 point because the consistency of the plants is not always equal. Both, there are variations sometimes between the same type, and/or shipping is rough. But I've always been taken care of when things go wrong.

Date of experience: December 14, 2025
Texas
1 review
0 helpful votes
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I bought a Royal empress from you a couple of years ago and even though I was new on the tree caring tree she made it and is so tall and beautiful I totally love it

Date of experience: February 9, 2026
Georgia
1 review
0 helpful votes
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Pros & Cons
February 20, 2026

I ordered a Lila Avocado tree and it arrived quickly, but not in very good condition for a tree that cost $170. A third of the leaves were damaged, either half brown or recently broken. Fortunately, with, TLC it recovered and is now thriving. Just ordered 2 more, and hopefully they will arrive in better condition.

Date of experience: February 9, 2026
Missouri
1 review
0 helpful votes
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Good variety.
February 20, 2026

I like the diversity of interesting options on this site. I'm not a big fan that the discount code is applied to your estimate before checkout, but not during checkout making it easy to checkout without the advertised discount. Feels deceptive/sneaky to try and swindle people who are not keen.

Date of experience: February 9, 2026
Utah
1 review
0 helpful votes
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Deceptive
February 19, 2026

You show the discounted price, but don't apply it. The customer checks out and has to enter the discount code. So you show the discount before checkout, but if the customer isn't paying attention they pay full price unless the realize the discount wasn't applied. Deceptive.

Date of experience: February 9, 2026
Rhode Island
1 review
0 helpful votes
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The plants thrive well in my climate, and that doesn't happen all the time. They are replaced if they fail naturally. I love that!

Date of experience: February 9, 2026
Massachusetts
1 review
0 helpful votes
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I've gotten a few plants from them that come through with bugs and they don't last but they've replaced them without any questions

Date of experience: February 9, 2026
Texas
1 review
0 helpful votes
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Phenomenal Lavender
February 19, 2026

This is my 3rd year to purchase these 1gallon phenomenal Lavender plants. The first year was great they seemed like they really were one gallon plants. Last year was not great. It looked like they were pints put into a gallon container with very little root growth into the gallon container. I felt like it was deceptively marketed as a gallon plant. The year before they were perfect and grew well. Half the plants died last year and the rest struggle.
Because I have had predominantly great experiences with your plants and this is the only reason I am purchasing these again this year.

Date of experience: February 9, 2026
Arkansas
1 review
0 helpful votes
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Your trees are well cared for
February 18, 2026

Last year, my wildfire came with the tip broken but you did give a little discount which i appreciate. That did affect the size I bought this time

Date of experience: February 8, 2026
Texas
1 review
0 helpful votes
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Just ok
February 18, 2026

A few good orders but mediocre customer service when I had requested a replacement for two plants that died after arriving and was ghosted

Date of experience: February 8, 2026
New Mexico
1 review
0 helpful votes
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Guaranteed to not be guaranteed
February 18, 2026

Cherry tree gradually crapped out lost leaves and died. I contacted you. You played twenty questions and blew me off. I'm doing business with you again Amy better judgment

Date of experience: February 8, 2026
California
1 review
0 helpful votes
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Packaging not working
February 18, 2026

I have noticed on at least 5 occasions when two plants are packed in the same box with the roots wrapped in a bag as opposed to a container. The tips of plants get broken off leaving me with a short plants. A Navajo willow, a golden Ginkgo and most recently 3 skinny Ginkgo. Otherwise I do like the company but will not buy 2 plants at a time. Lesson learned.

Date of experience: February 7, 2026
Minnesota
1 review
0 helpful votes
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Excellent service.
February 17, 2026

Last year I purchased three flowering trees and all arrived in great shape and are doing well. I'm looking forward to seeing their growth this summer.

Date of experience: February 7, 2026
Texas
1 review
0 helpful votes
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1 year thrive guarantee with a catch!
February 17, 2026

In past experiences with Fast Growing Trees, I was not charged for shipping when redeeming my 1 year guarantee replacement order. This time I was charged $26.99 for shipping. I don't feel the shipping charge should be added for a replacement order.

Date of experience: February 6, 2026
Georgia
1 review
0 helpful votes
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I really appreciate how Fast Growing Trees handled my refund request for a tree that died. They were very professional and prompt in honoring the 1-year guarantee, and I'm very satisfied with my experience! I just purchased a new tree from them, and I'm excited to plant it! They also have a great selection of trees to choose from. I would highly recommend Fast Growing Trees to anyone!

Date of experience: February 6, 2026
Texas
1 review
0 helpful votes
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Always a Great Experience!
February 16, 2026

I believe this is my 3rd or 4th order from FGT. Every experience has been great other than the carrier dropping the shipments at the door. Thankfully the plants were well packaged and didn't suffer any damage. Love all the info on each plant as I make my decisions.

Date of experience: February 5, 2026
Texas
1 review
0 helpful votes
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Very Satisfied
February 15, 2026
Updated review

I've spoken with competent and helpful staff. The products I received in a previous purchase were as described and healthy. I trust the expertise of your staff and I've been very please with your product service.

Date of experience: February 5, 2026

Enjoyed the entire process
August 31, 2025
Previous review

Enjoyed the entire process. Everyone helpful.

Date of experience: August 21, 2025
Iowa
1 review
0 helpful votes
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Great customer service
February 15, 2026

Ordered 6 trees. One came not looking good. Planted it, it died. Uploaded picture in email. Immediately received an in-store credit for new tree.

Date of experience: February 5, 2026
Virginia
1 review
0 helpful votes
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Customer service is helpful
February 15, 2026

I opened Red Delicious Apple 🍎 Tree and multiple branches were broken leaving one branch intact. I offered to pay and send it back but was told it's against policy. I received another tree less than a week.

Date of experience: February 5, 2026