FastGrowingTrees.com

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of FastGrowingTrees.com

FastGrowingTrees.com

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
See all photos
How would you rate FastGrowingTrees.com?
grey stargrey stargrey stargrey stargrey star

FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,056
shipping
245
quality
12,364
This company does not typically respond to reviews

Instant Feedback

145,369 reviews

We monitor reviews for authenticity

California
2 reviews
0 helpful votes
Follow Chuck E.
Unfollow Chuck E.
Share Review
Report Review

Received wilted tree
September 20, 2021

I'm trying to revive the avocado tree I received via FedEx. I tracked my order daily, and it sat at the Tracy, CA FedEx facility for five days. By the time I got it it looked in pretty bad shape, especially since we've had a heat wave. FedEx used to be good with deliveries, but we never receive our orders when they say they are going to arrive.

Date of experience: September 17, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry for the delay in receiving your plants! We're reaching out to help!

California
2 reviews
0 helpful votes
Follow Starr H.
Unfollow Starr H.
Share Review
Report Review

Happy. With my trees!
September 17, 2021

Both my new trees arrived in good condition and the size is perfect. Thank you

Date of experience: September 17, 2021
California
1 review
0 helpful votes
Follow John J.
Unfollow John J.
Share Review
Report Review

Shabby service
September 20, 2021

Shabby service!
I was telling them that my tree was dead on arrival and they told me to take three pictures of it but when I got it on their website, I couldn't find anywhere to send the three pictures of my dead tree. Also saw that if send it back to them that they will charge me 25%. Never doing business with them again!

Date of experience: September 17, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're very sorry to hear that your tree didn't make it! You reached out to us right away about this so your tree is covered 100%. We are reaching out privately to get those photos!

Illinois
1 review
0 helpful votes
Follow deborah U.
Unfollow deborah U.
Share Review
Report Review

Hard to Find tree!
September 17, 2021

Great, fast, convenient service and beautiful, healthy tree.

Date of experience: September 17, 2021
Maryland
2 reviews
0 helpful votes
Follow Tim U.
Unfollow Tim U.
Share Review
Report Review

Impressed
September 17, 2021

Very happy with the packaging and shipment of my fruit trees and shrubs! Everything was firmly secured in the boxes and everything I bought popped right up and looked lively very soon after planting them in soil and adding water. As advertised! I was Impressed!

Date of experience: September 17, 2021
Montana
2 reviews
1 helpful vote
Follow Lori R.
Unfollow Lori R.
Share Review
Report Review

Broken limbs
September 17, 2021

We received our tree quickly. But it had quite a few broken limbs on it and dead leaves. Looked like it's a hope and a prayer if the tree will make it. Root ball looked like it was covered by burlap but by the time we got it it was dry and the burlap was not attached. Unfortunately this was intended to be a memorial tree for my late son and I'm praying it takes off.

Date of experience: September 17, 2021
Florida
1 review
0 helpful votes
Follow Dean Q.
Unfollow Dean Q.
Share Review
Report Review

Glorious avocado Trees
September 17, 2021

No problems. Trees arrived on time with fertilizer and instructions for planting, and in perfect shape. Planted them and they are growing nicely. They even had stakes attached to them so I didn't have to try to find something appropriate.

Date of experience: September 17, 2021
Maryland
1 review
0 helpful votes
Follow T W.
Unfollow T W.
Share Review
Report Review

Plants arrived in great shape
September 17, 2021

Took a chance ordering from a website I'd never heard of and it turned out to be a good gambe. The plants arrived quickly and in great shape.

Date of experience: September 17, 2021
Georgia
1 review
0 helpful votes
Follow Richard X.
Unfollow Richard X.
Share Review
Report Review

Shipment condition
September 20, 2021

Three of six plants had leaves fall off. Planted anyway in hopes they will come out in a while. Stems seem green and viable.

Date of experience: September 17, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with 3 of your plants! We are reaching out to get some photos so we can assist you further!

Florida
1 review
0 helpful votes
Follow Edwina V.
Unfollow Edwina V.
Share Review
Report Review

Great
September 17, 2021

We have three new trees and the are growing like crazy

Date of experience: September 17, 2021
Georgia
1 review
0 helpful votes
Follow B Z.
Unfollow B Z.
Share Review
Report Review

Pecan Tree Order
September 17, 2021

Everything came fast and they are all super healthy.

Date of experience: September 17, 2021
California
1 review
0 helpful votes
Follow Traci G.
Unfollow Traci G.
Share Review
Report Review

Delivery dates were not accurate
September 17, 2021

The inventory is superb but when you say how ever long after the order has been placed, that is so not accurate. My order was almost 3 weeks later than stated. That wasn't good.

Date of experience: September 16, 2021
Missouri
1 review
0 helpful votes
Follow Miles Z.
Unfollow Miles Z.
Share Review
Report Review

Green trees
September 17, 2021

The trees were fresh and green, you just had a feeling they are going to do good.

Date of experience: September 16, 2021
Colorado
1 review
0 helpful votes
Follow Sherri P.
Unfollow Sherri P.
Share Review
Report Review

Damaged tree
September 17, 2021

My tree was dry and leaves withered. I'm not sure if it's going to survive.

Date of experience: September 16, 2021
Mississippi
1 review
0 helpful votes
Follow Rebecca I.
Unfollow Rebecca I.
Share Review
Report Review

In the fall of 2019 I planted a red dogwood from FastGrowing Trees. It is doing beautifully even in our Texas heat. In September of this year (2021), I planted two bay laurels. They are both doing well. All three plants arrived in excellent shape with nice green foliage and moist soil.

Date of experience: September 16, 2021
Washington
1 review
0 helpful votes
Follow Kim Z.
Unfollow Kim Z.
Share Review
Report Review

Poor plant quality and customer service
September 20, 2021

After purchasing a warranty to receive store credit for three plants that died within 1 month of delivery, Fast Growing Trees still has not replied to my messages. I paid additional fees to receive a credit for the dead plants - a refund is not offered. Fast Growing Trees has not indicated the credit is available to use. So far, I am out over $300 for dead plants with nothing to show for it.

Date of experience: September 16, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that your emails were not coming through! It looks like we have since resolved this but we've reached out again just to be sure!

Utah
1 review
0 helpful votes
Follow Kellie N.
Unfollow Kellie N.
Share Review
Report Review

Outstanding customer service!
September 17, 2021

I have loved everything I have ordered from Fast Growing Trees and all orders have arrived in great condition and are presently thriving on my property. There was just one order of shrubs that arrived in poor condition and I have come to believe that was because it sat in a hot delivery truck longer than was supposed too--certainly not the fault of Fast Growing Trees. The customer service was very quick to respond to this issue and willingly and cheerfully remedied the situation to my full satisfaction. I will no doubt continue ordering from this company and I highly recommend doing business with Fast Growing Trees!

Date of experience: September 16, 2021
Texas
1 review
0 helpful votes
Follow Bradley Z.
Unfollow Bradley Z.
Share Review
Report Review

Honest company
September 17, 2021

I've been a customer for a few years now and out of the thousands of dollars in plants and trees I've purchased and a few hiccups along the way but no matter what the ALWAYS made it right.

Date of experience: September 16, 2021
Oregon
1 review
0 helpful votes
Follow Randall Q.
Unfollow Randall Q.
Share Review
Report Review

5 star rating and super easy website to navigate through.

Date of experience: September 16, 2021
Pennsylvania
1 review
0 helpful votes
Follow Dave K.
Unfollow Dave K.
Share Review
Report Review

New customer
September 20, 2021

I just got my tree two weeks ago and follow the directions enclosed. The bush came well packed and fast. I planted it and have been watering it. I only have it two weeks so far so good.

Date of experience: September 16, 2021