FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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144,687 reviews

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Ohio
1 review
0 helpful votes
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Packaging and delivery unsatisfactory
September 22, 2021

My last order and their replacement were damaged upon arrival. The instructions on the package clearly said to lay flat. If FedEx followed the instructions there wouldn't have been any problem. FedEx stood the package on one end, on both orders, so both pots were on one end, crushing the plants. I gave up making a claim on the replacement. I am nursing one plant and may make it. The other I am not sure. What a waste.

Date of experience: September 19, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear about your experience and have reached out to make it right!

Massachusetts
1 review
0 helpful votes
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Great place to buy plants
September 19, 2021

Impeccable service and healthy plants. They will make things right ASAP if there's a problem.

Date of experience: September 19, 2021
California
1 review
0 helpful votes
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Plants look very dead
September 22, 2021

Crispy leaves all fell off despite watering diligently. I'm as stressed as my plants

Date of experience: September 19, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!

New York
1 review
0 helpful votes
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I ordered a pair of Jefferson hazelnut trees and they came very quickly and they were in perfect condition. I was very happy with the condition of the trees, how they were packed, and the instructions that came with them. I will be using this service again.

Date of experience: September 19, 2021
Michigan
2 reviews
0 helpful votes
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Great hedges
September 19, 2021

Delivery was perfect know damage to evergreens. Planted them with in 2 day's after Delivery, so far so good, planted 8 evergreens in a row to block neighbors, very happy...

Date of experience: September 19, 2021
Texas
2 reviews
0 helpful votes
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Bartlett Pear Tree
September 19, 2021

Easy to order and pay with PayPal. The tree arrived in good condition and was as described however it has only been in the ground a few weeks so I have to reserve judgment until I see how it grows.

Date of experience: September 19, 2021
California
1 review
0 helpful votes
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My tree
September 19, 2021

IWas afraid it was dead when it came but once the gardener planted it it's starting to bud so I'm happy thank you

Date of experience: September 19, 2021
California
1 review
0 helpful votes
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Good height
September 19, 2021

The tree was well packaged and in good shape when it arrived. The height was at or a little above what I expected. It has been in the ground now for about 10 days and is looking OK. Hope next spring it comes alert and looks to be established and growing.

Date of experience: September 19, 2021
Florida
1 review
0 helpful votes
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Avocado tree
September 19, 2021

The tree came quickly and is growing very well. I would recommend
Fast growing trees to anyone.

Date of experience: September 19, 2021
California
1 review
0 helpful votes
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My plants arrived wilted, barely alive.
September 22, 2021

I emailed customer service. They told me to send pictures and then said they said to water them and they should survive. They didn't look like the pictures.

Date of experience: September 19, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your plants arrived! Shipping stress can cause plants to wilt and drop leaves but almost always make a full recovery! Being that we are plant people, we always like to ask our customers to give the plants a chance and not to give up on them too early. It looks like we are helping out with replacements!

Massachusetts
1 review
0 helpful votes
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Late Delivery
September 22, 2021

2 house plants were held up in the delivery process, 1 was back-ordered. The 2 that I received were completely dry with soil all over the interior of the shipping container. The plants themselves were still alive and I immediately transferred to larger pots with fresh soil and watered completely. It was fortunate that I had larger pots and soil available, or it may have been a complete loss. Luckily, the plants survived and are thriving.

Date of experience: September 19, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear how your plants arrived but glad that they are recovering nicely! Let us know if you have any concerns!

Virginia
3 reviews
0 helpful votes
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Extremely Disappointed
September 19, 2021

The plant was placed in too large of a shipping box. It was not secured so it was turned upside down and smashed breaking branches off and found in this condition when opened. Very distressed as this was a very expensive plant.

Date of experience: September 19, 2021
Colorado
1 review
0 helpful votes
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Delighted with Tree
September 19, 2021

Tree was packaged to be protected and shipment came without damage.

Date of experience: September 18, 2021
North Carolina
1 review
0 helpful votes
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Very satisfied with my purchase.
September 19, 2021

I ordered these 3 - 4 ft Nellie Steven's hollies in the 10 pack bundle and every tree came properly packed and in very good condition, and within days of ordering. It was well worth money and my trees are planted in the ground and already showing growth within the first week!

Date of experience: September 18, 2021
Missouri
1 review
0 helpful votes
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Perfect for color.
September 19, 2021

Lost two older trees and wanted to replace them with something different. Had seen them these on a home tv show and really liked the color and the size of these. Made an order and they arrived very quickly. There were instructions with them in regards to planting that were helpful.

Date of experience: September 18, 2021
Illinois
1 review
0 helpful votes
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Memory of Gayle
September 22, 2021

Trees appear healthy but somewhat "fragile" almost as if they won't make it. Keeping my fingers crossed.
Packaging was good and correspondence with company quite comfortable.

Date of experience: September 18, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are sorry to hear this and reached out privately to help!

Ohio
1 review
0 helpful votes
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Undecided
September 22, 2021

Was excited about getting our trees. When they arrived, 3 of the 4 were in bad shape. They were also packaged with the root ball on opposite sides of the box, which allowed growing medium to fall out of the pots. Luckily (I guess) Fast Growing replaced 2 of them. Another bad break. One of the two had its main stalk broken.
That one is getting replaced. We'll see what shape this one is.

Date of experience: September 18, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that your plants arrived damaged! We're reaching out to make sure all is well now!

Colorado
1 review
0 helpful votes
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Very healthy
September 18, 2021

Fast and easy! Plant was in great condition and very healthy.

Date of experience: September 18, 2021
North Carolina
1 review
0 helpful votes
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Exactly as expected
September 18, 2021

What I expected. Delivered early. Tree was in excellent condition. Very pleased. It says a lot that they deliver every service as stated. I chose this site because of the wonderful reviews and now I'm adding mine. Green it up!

Date of experience: September 18, 2021
Florida
1 review
0 helpful votes
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One bad plant- rotted
September 22, 2021

Not sure how to get my refund as there was no contact information.

Date of experience: September 18, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!