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Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
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I received my tree in good condition. Called customer service with a question and they were very help full.
Fast Growing Trees has a great website, easy to navigate, lots of options, easy ordering, shipping and delivery was one of the best.
Ordering is easy. Website descriptions are very complete, allowing for well informed decisions. The plants come well packaged, with clear identifiers on what side to keep up. Plenty of printed material advises on proper planting, in case you want to hold something other than a smart phone while planting. Very good business.
Got what we ordered. Quick service, packaged very well, very healthy plant.
It took so long to get the trees that all leaves were gone and root systems were out of the pots. I blame FedEx mostly for poor shipping, however I reached out to FGT and they responded two days later that I needed to email someone else.
I made a purchase and the first tree did not pan out. It was delivered in great condition but something didn't work and the tree stopped growing. I purchased the warranty and the process to redeem it was simple. Although the original tree was out of stock I used my refund for a different type of tree. I made an error on the shipping address which was quickly resolved by emailing customer service. The new tree arrived promptly and in good condition. So far so good, it has only been in the ground for a few weeks now. Looking forward to a beautiful tree in the years to come.
Really easy to use site with great products, though it didn't have the particular species I preferred -Thuja Occidentalis Nigra - I'm in zone 4 and I ended up with zone 5 trees because there wasn't a better choice.
I spent over $3,000 on trees and refused to spend another $800+ on guarantee.
Wish I had known that these trees are not guaranteed automatically. I would NEVER have purchased. They may or may not make it!
We're so sorry that one of your plants didn't make it! Because there are so many environmental factors that can depend on the livelihood of a plant we offer that 1 year warranty at checkout. Again, we do apologize for the inconvenience this caused.
The tree arrived on schedule and was is good shape. We've planted the plant in the garden and it's doing well. Thank you
So my order showed up one of the trees. Was not in very good health and shortly after died I called them with know Response spend about an hour on hold
Quick and easy ordering online, good selection, great descriptions and tips as to where/how to locate, plant and care for plants, fair prices, fast and free delivery and the plants arrived in perfect condition, It's been about a month and all 5 trees are doing well and are showing new growth already. No complaints at all, will order more plants in the spring.
Plant came half dead. Planted immediately and watered daily. Never came back to life.
We are so sorry that your plant didn’t make it! We have reached out privately to help!
Quick delivery, good quality, Very pleased what more can I write.
Arrived quickly and all my trees are doing well. The online purchase is easy and the descriptions and photos make the purchase simple.
The minosa trees and the crape myrtles were pretty dry out leaves were falling off. We water them and put them in the shade for a couple days. They seem to being doing okay now. It was in the High 90's when they were shipped so I think that was why they were dry.
Like the size of the tree and the root ball. Good service and quick shipping
Always buy my trees and shrubs from here. Much success with everything I've bought.
I ordered 2 things. A tree which was shorter than it should have been (but nice looking) and a rose bush that came diseased. The customer service has been good but I wish the product was better.
I had an issue with my order & customer service was excellent! I am happy with my order & will shop here again for all of my unusual plants!
I ordered four plants, all dead on arrival after NINE DAYS in transit, piled on one another in one box, no air, water for nine days. Yes I did get my money back with fine customer service. But, expecting a living breathing thing to survive nine days on a small box?
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.


We're so sorry to hear about your experience! We are reaching out privately to help with this!