FastGrowingTrees.com

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of FastGrowingTrees.com

FastGrowingTrees.com

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
See all photos
How would you rate FastGrowingTrees.com?
grey stargrey stargrey stargrey stargrey star

FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
This company does not typically respond to reviews

Instant Feedback

145,000 reviews

We monitor reviews for authenticity

Wisconsin
1 review
0 helpful votes
Follow jackie Y.
Unfollow jackie Y.
Share Review
Report Review

Sugar maple tree
September 22, 2021

I received my tree in good condition. Called customer service with a question and they were very help full.

Date of experience: September 21, 2021
Texas
2 reviews
0 helpful votes
Follow Kitty A.
Unfollow Kitty A.
Share Review
Report Review

Crape Myrtle Trees
September 22, 2021

Fast Growing Trees has a great website, easy to navigate, lots of options, easy ordering, shipping and delivery was one of the best.

Date of experience: September 21, 2021
Georgia
1 review
0 helpful votes
Follow Michelle D.
Unfollow Michelle D.
Share Review
Report Review

Ordering is easy. Website descriptions are very complete, allowing for well informed decisions. The plants come well packaged, with clear identifiers on what side to keep up. Plenty of printed material advises on proper planting, in case you want to hold something other than a smart phone while planting. Very good business.

Date of experience: September 21, 2021
South Carolina
1 review
0 helpful votes
Follow Raymond A.
Unfollow Raymond A.
Share Review
Report Review

Alive and well
September 21, 2021

Got what we ordered. Quick service, packaged very well, very healthy plant.

Date of experience: September 21, 2021
Ohio
1 review
0 helpful votes
Follow Robyn K.
Unfollow Robyn K.
Share Review
Report Review

It took so long to get the trees that all leaves were gone and root systems were out of the pots. I blame FedEx mostly for poor shipping, however I reached out to FGT and they responded two days later that I needed to email someone else.

Date of experience: September 21, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear about your experience! We are reaching out privately to help with this!

Michigan
1 review
0 helpful votes
Follow Keira J.
Unfollow Keira J.
Share Review
Report Review

Responsive customer service
September 21, 2021

I made a purchase and the first tree did not pan out. It was delivered in great condition but something didn't work and the tree stopped growing. I purchased the warranty and the process to redeem it was simple. Although the original tree was out of stock I used my refund for a different type of tree. I made an error on the shipping address which was quickly resolved by emailing customer service. The new tree arrived promptly and in good condition. So far so good, it has only been in the ground for a few weeks now. Looking forward to a beautiful tree in the years to come.

Date of experience: September 21, 2021
Vermont
2 reviews
0 helpful votes
Follow richard R.
Unfollow richard R.
Share Review
Report Review

Really easy to use site with great products, though it didn't have the particular species I preferred -Thuja Occidentalis Nigra - I'm in zone 4 and I ended up with zone 5 trees because there wasn't a better choice.

Date of experience: September 21, 2021
Kansas
2 reviews
0 helpful votes
Follow Jeanne B.
Unfollow Jeanne B.
Share Review
Report Review

Poor customer service
September 27, 2021

I spent over $3,000 on trees and refused to spend another $800+ on guarantee.
Wish I had known that these trees are not guaranteed automatically. I would NEVER have purchased. They may or may not make it!

Date of experience: September 21, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry that one of your plants didn't make it! Because there are so many environmental factors that can depend on the livelihood of a plant we offer that 1 year warranty at checkout. Again, we do apologize for the inconvenience this caused.

Florida
1 review
0 helpful votes
Follow Ray D.
Unfollow Ray D.
Share Review
Report Review

Trumpet plant
September 21, 2021

The tree arrived on schedule and was is good shape. We've planted the plant in the garden and it's doing well. Thank you

Date of experience: September 21, 2021
California
1 review
0 helpful votes
Follow Charles H.
Unfollow Charles H.
Share Review
Report Review

New trees
September 21, 2021

So my order showed up one of the trees. Was not in very good health and shortly after died I called them with know Response spend about an hour on hold

Date of experience: September 21, 2021
New Jersey
1 review
0 helpful votes
Follow Neal M.
Unfollow Neal M.
Share Review
Report Review

Quick and easy ordering online, good selection, great descriptions and tips as to where/how to locate, plant and care for plants, fair prices, fast and free delivery and the plants arrived in perfect condition, It's been about a month and all 5 trees are doing well and are showing new growth already. No complaints at all, will order more plants in the spring.

Date of experience: September 21, 2021
Illinois
1 review
0 helpful votes
Follow joseph R.
Unfollow joseph R.
Share Review
Report Review

Very unhappy
September 23, 2021

Plant came half dead. Planted immediately and watered daily. Never came back to life.

Date of experience: September 21, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that your plant didn’t make it! We have reached out privately to help!

North Carolina
1 review
0 helpful votes
Follow Greg L.
Unfollow Greg L.
Share Review
Report Review

They supply good plants
September 21, 2021

Quick delivery, good quality, Very pleased what more can I write.

Date of experience: September 21, 2021
South Carolina
1 review
0 helpful votes
Follow Joan G.
Unfollow Joan G.
Share Review
Report Review

Love my fast growing trees!
September 21, 2021

Arrived quickly and all my trees are doing well. The online purchase is easy and the descriptions and photos make the purchase simple.

Date of experience: September 21, 2021
Pennsylvania
1 review
0 helpful votes
Follow Freda T.
Unfollow Freda T.
Share Review
Report Review

Pa
September 21, 2021

The minosa trees and the crape myrtles were pretty dry out leaves were falling off. We water them and put them in the shade for a couple days. They seem to being doing okay now. It was in the High 90's when they were shipped so I think that was why they were dry.

Date of experience: September 21, 2021
Alabama
4 reviews
1 helpful vote
Follow ray p.
Unfollow ray p.
Share Review
Report Review

Like the size of the tree and the root ball. Good service and quick shipping

Date of experience: September 21, 2021
Maryland
1 review
0 helpful votes
Follow Karen X.
Unfollow Karen X.
Share Review
Report Review

Love my tree- filled yard!
September 21, 2021

Always buy my trees and shrubs from here. Much success with everything I've bought.

Date of experience: September 21, 2021
Colorado
1 review
0 helpful votes
Follow Patrick D.
Unfollow Patrick D.
Share Review
Report Review

So-so
September 21, 2021

I ordered 2 things. A tree which was shorter than it should have been (but nice looking) and a rose bush that came diseased. The customer service has been good but I wish the product was better.

Date of experience: September 21, 2021
Florida
1 review
0 helpful votes
Follow Carolyn K.
Unfollow Carolyn K.
Share Review
Report Review

FGT are the best!
September 21, 2021

I had an issue with my order & customer service was excellent! I am happy with my order & will shop here again for all of my unusual plants!

Date of experience: September 21, 2021
California
1 review
0 helpful votes
Follow Mermaid R.
Unfollow Mermaid R.
Share Review
Report Review

DOA
September 21, 2021

I ordered four plants, all dead on arrival after NINE DAYS in transit, piled on one another in one box, no air, water for nine days. Yes I did get my money back with fine customer service. But, expecting a living breathing thing to survive nine days on a small box?

Date of experience: September 20, 2021