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Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
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My Red Bud tree arrived quickly and in good shape. It is in the ground and doing well.
One of our trees showed up and died within one day. Still waiting to hear back from you folks on it. Emailed a few days ago and no response.
Trees are in good health. Very easy to plant, trees have already started to grow.
Very expensive and trees were very small the shipping was very good
We lost our italian cypress trees in the freeze in Austin this year and wanted to replace with something heartier. We chose the Taylor Juniper trees and ordered from FastGrowingTree.com. Price was great, shipping was fast and the trees looked perfect when they arrived.
The tree I ordered arrived with mostly crumpled dead leaves. Customer service had me send photos then told me to water and wait 3-4 weeks. There is no improvement after 1.5 weeks and I don't see how dead leaves are going to turn green again. I want my money back, the tree looks terrible.
We're so sorry to hear how your tree arrived! We have reached out privately to help!
This is my favorite company. I trust everything I am going to get from them is above my expectations. They have excellent costumer service and good proces.
I purchased 5 aborvites all planted and growing, in the spring i ordered a cherry tree and a wisteria tree they were tiny now they are getting full and i am very happy ty
Tree and four shrubs arrived quickly and in excellent condition. I planted them the same day, and after several weeks, they are looking great.
Arrived weeks after ordering and the trees were dead on arrival
We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!
I purchased an olive tree from Fast Growing Trees. The tree came on time and was packaged very well. Unfortunately, almost immediately after planting our tree most of the leaves fell off. I'm hoping the tree is just shocked but nonetheless, I reached out to customer service and never heard back! Total crickets on their end.
We are so sorry to hear how your tree arrived and that we didn't receive your email! We have reached out privately to get those photos so we can assist you in making this right!
I bought two apple trees of the same variety. One came with about 10 leaves on it. The second or came with 100+ leaves full and vibrant. The contrast was quite startk. Hope they both do well
Copy of Oct 4 message, the day plants were delivered. Photos of plants were included in the Oct 4 email. No Response
Hello,
We received order #******* today, Oct 4,2021. Unfortunately, three of the four plants are visibly diseased with yellow leaves with black spots. The one plant not exhibiting yellow and black leaves of today, is probably diseased and damaged as. We don't want to spread this disease from these plants to other roses in our garden.
Please advise how we go about returning and receiving refunds for the diseased knock-out rose plants?
Thank you,
On Oct 4,2021, at 11:07 AM, FastGrowingTrees.com <*******@fast-growing-trees.com> wrote:
Very impressed with the product. Tree arrived in amazing condition in less than a week from ordering.
Crêpe myrtles The first delivery of our trees were destroyed by the shipper I placed a phone call into the company and they replaced our trees within 72 hours. Fast growing trees get a five star from us in customer service and in product
I was so excited for my pear trees to arrive and when they finally did (5 days late) they were basically just sticks with dead leaves around them.
Planted them anyway to see I if I can revive them. I will never order from this company again.
We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!
Shopping was made easy. The trees I ordered were in good shape. The way they box them up for delivery and protection was by far the best I have seen. I would highly recommend. They include instructions for planting and what to expect for the time of season you order them in.
Much to my surprise Fast growing trees stand behind their trees. They were prompt, they were understanding. They reviewed all of my tree photos and they replaced the ones damaged. They have informed staff and even guided me in my potting the plant issues. Excellent customer service.
It arrived in nice shape. I planted it that same day. It looks like its going to be fine. I'll have a better idea next spring when it should really start growing. But, there are a few little buds popping now, so i expect it to be
Just fine.
After receiving a fairly unhealthy tree, they reached out promptly and sent a new one right away at no cost. It was much healthier. I really appreciated their quick response and very helpful/responsive customer service!
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.


We're so sorry to hear that your trees were not what you expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!