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Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
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2 trees were packed facing each other. There was an issue with how 2 trees were packed in the same box, and one was severely damaged.
Their replacement policy is outstanding if you experience a legitimate problem and file a claim for any of your purchases.
Has exactly what I need and fairly priced.
Selection unparalleled. Delivery as promised. AI chat bot actually helpful. Telephone reps knew their stuff. 100% success with everything I've received from Fast Growing Trees.
Trees arrived moist and healthy and in great shape.
Packaging was very well done with no shipping damage.
Great quality and on time shipping.
Plants fruited next year, arrived healthy, Fast Trees customer service was pleasant, deliver was okay/plant arrived upside down.
Excellent plants and service. On time delivery and items are always packaged well.
The "Free" warranty does not allow for an additional growing season. Have had several trees die just days-weeks after the warranty date simply due to having to wait for signs of growth through the winter and spring after which the warranty has expired. An 8-pack should come with 2 -year warranty based on the investment alone
I've been purchasing trees, shrubs, and plants from FGT for ten years. Beautiful and healthy plants, thoughtful packing/shipping, and great customer service.
I've been ordering from FGT for the last 8 years, and I've always been impressed by the plants and the customer service.
Always great costumer service, never a problem even wen twice a tree died ad i was credited fo it. I bought again and trees are thriving.
In a past purchase, a tree didn't thrive, sent a Pic and purchase was refunded with no hassles.
Product was right price, packed well, arrived in great condition and appear to be healthy, have already grown almost a foot in the first month!
Excellent all the plants I have ordered are healthy and thriving.
I've ordered with this company previously with great results. I'm looking forward to the arrival of my next purchase!
Only buying again because I can't get locally. And they are native trees but no one carries them
Good prices. Other than the thujas I bought last year with several dying, I've had good success. Thujas that were planted right next to each other, some of them living some of them dying
The plants and trees I have received were healthy and disease free and really took once planted in the yard. So far I have received in the mail an orange tree, and a sweetheart blueberry bush. I was out of town and forgot to unpack the blueberry it lost all it's leaves but that sweet heart had heart because it came back and is the greenest thing in the yard! All were high quality plants, perfect green leaves, couldn't be more impressed! I went to a local plant fair and found some cool varieties but they were not nearly in as good condition as what I received from FGT.
Quick easy to use service, even had a video on what to expect! And I saw in that video the planting instructions including a cool diagram of the depth it should be planted at, looks pretty awesome! And the variety of trees is impressive as well as the number shipped, and the 60 day guarantee makes me feel very confident in the quality even though it's a first time order. Looking forwards to planting this thing soon!
The shipping time is reasonable and the sale prices are great. They carry some hard to find plants which is great. They honored their 1 year guarantee, a tree I bought died within a month of planting it. I contact FGT and I sent their team pictures, they sent a replacement for free!
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.

