FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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144,961 reviews

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Illinois
1 review
0 helpful votes
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Nice product
October 11, 2021

I ordered a lemon tree, it is growing very fast! Happy with the purchase and will definitely order more!

Date of experience: October 10, 2021
California
1 review
0 helpful votes
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My beautiful tree
October 11, 2021

My tree arrived and looked great. I planted it and it is thriving. I can't wait to see it bloom.

Date of experience: October 10, 2021
Florida
1 review
0 helpful votes
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Success
October 11, 2021

Handled well start to finish,,, fast growing trees shipped quickly and followed up on thier promice..

Date of experience: October 10, 2021
California
1 review
0 helpful votes
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Good so far
October 11, 2021

Ordered 2 Leyland Cypress trees and they arrived in perfect condition. Very happy with my purchase.

Date of experience: October 10, 2021
Texas
1 review
0 helpful votes
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Happy
October 10, 2021

Good easy quick order process, healthy tree received.

Date of experience: October 10, 2021
Georgia
1 review
0 helpful votes
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Highly Recommend
October 10, 2021

We have used Fast Growing Trees several times and each time the product, customer service and overall experience has been excellent. The information they provide about the products we have purchased has been extremely accurate and true to what we have received. Our purchases have included Green Giants, American Pillars and Splendors.

Date of experience: October 10, 2021
Florida
1 review
0 helpful votes
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Great service
October 10, 2021

Excellent. User friendly and intuitive. I found the site easy to negotiate and the inventory extensive

Date of experience: October 10, 2021
Texas
1 review
0 helpful votes
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Trees
October 10, 2021

Very happy with the trees and the where they arrived. We got two trees are first tree came just fine or second tree was dropped off by FedEx at someone else's house And they never found it. I called fast green trees and they ship me a new one immediately without any questions. Very happy with our service.

Date of experience: October 10, 2021
North Carolina
2 reviews
0 helpful votes
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Great value
October 10, 2021

The order came fast tree seem healthy so far and it was a good deal.

Date of experience: October 10, 2021
South Carolina
1 review
0 helpful votes
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Great customer service
October 10, 2021

When our 4 boxes of tress and bushes arrived two were damaged and we received an immediate replacement.

Date of experience: October 10, 2021
Illinois
1 review
0 helpful votes
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Always a perfect tree
October 10, 2021

I love being from FastGrowingTrees! This was my 5th tree purchase in the last 5 years. Every tree is flourishing and fast growing as the description stated on the trees I purchased.

Date of experience: October 10, 2021
Pennsylvania
2 reviews
0 helpful votes
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Great value and quality trees!
October 10, 2021

Looking for a particular tree that our local nurseries did not have in stock. Gave Fast-growing Trees a try. Was pleasantly surprised at the quality.

Date of experience: October 10, 2021
Alabama
1 review
0 helpful votes
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Amazing!
October 10, 2021

Very interesting in today's Mail order world. The 1st order arrived dead or dying. I contacted the company and they stood behind their trees. They sent replacements and sent an extra tree for my trouble..

Date of experience: October 10, 2021
Arkansas
1 review
0 helpful votes
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So far so good
October 10, 2021

The tree looked good upon arrival… hoping it does well

Date of experience: October 10, 2021
Florida
1 review
0 helpful votes
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Best Customer Service.
October 10, 2021

I had an issue. It was quickly and easily rectified. No hassle. No debate. More online companies should follow your approach to customer service.

Date of experience: October 10, 2021
Utah
2 reviews
0 helpful votes
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Easy to order, I spoke with representative on phone as delivery to be rural with no one there 3 days a week. Adjustments made to accommodate this. However, Order not sent out on Specific day jointly decided on but 2 days later and was told 3-4 day delivery time. It's now been 5 days since shipped and day expected shifted for 3 rd time. No idea when these 10 trees will arrive and their condition when they do. I did spend over $100 to get a guarantee that most nurseries provide for free, glad I did as they may be sitting boxed for several days until I get back out to property. I'll let you know more when I see their size and condition and see if the slightly lower price is worth it.

Date of experience: October 10, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We are so sorry for the delay in receiving your plants! We have reached out privately to help!

Massachusetts
2 reviews
0 helpful votes
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Easy and good results
October 10, 2021

I was looking for a Ginko tree and found great options and the results were a great product. Awesome web site with great information.

Date of experience: October 10, 2021
North Dakota
1 review
0 helpful votes
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Horrible customer service
October 11, 2021

The tree (2 foot green giant arbor vitae) arrived curled up & never recovered when planted. I used a tomato cage to help but it slowly died. I contacted customer service, and I kept getting emails back that I need to use a tomato cage! The pics I sent show a tomato cage being used! I went back & forth with the "tree expert" with the same response every time… tomato cage. I gave up. I think that's what they wanted. I'm out $20 not a huge amount of $$ but frustrated with how dumb they were. I will not purchase anything from them again. I bought 16 trees in the spring & they did fine.

Date of experience: October 10, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We have reached back out to help with this. We're so sorry that your tree isn't doing well!

Washington
1 review
0 helpful votes
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Bad rotten plants
October 11, 2021

I ordered for hundreds of dollars worth of plants and got rotten, stale and yellow plants and the size was also very small.

Date of experience: October 9, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We are so sorry to hear how your plants arrived and that we didn't receive your email! We have reached out privately to get those photos so we can assist you in making this right!

Colorado
1 review
0 helpful votes
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Nice tree
October 10, 2021

Tree arrived in pretty good condition on expected day

Date of experience: October 9, 2021