FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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145,226 reviews

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Florida
1 review
0 helpful votes
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DEAD Trees
October 14, 2021

After much research I decided to spend the extra amount to get 3-4 Ft tall trees. They where priced at $199 for a set of 2. They shipped them the cheapest way they could which delayed delivery for 7 days. When they arrived the leaves had fallen off and where totally dehydrated and covered in ANTS. Don, t make the mistake of buying anything from them I wasted $1200. 00

Date of experience: October 14, 2021
District of Columbia
1 review
0 helpful votes
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Customer Satisfaction
October 14, 2021

Initially FastGrowingTrees made a major mistake in sending me trees much earlier than I requested. They sent them 6 weeks early! They owned their mistake and sent me a second order of trees free of charge and this time on the day I'd originally requested. I was very pleased.

Date of experience: October 14, 2021
California
1 review
0 helpful votes
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Dp, tress by mail
October 18, 2021

Tree took 9 days to arrive, a little dry. Had been planted and so far ok.

Date of experience: October 14, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear how long your plants took to arrive! We have reached out privately to make sure all is well!

Oregon
2 reviews
0 helpful votes
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So far so good!
October 14, 2021

The trees arrived in great shape. I'll know more next year about how well they do, but so far I'm very happy with them.

Date of experience: October 14, 2021
Colorado
1 review
0 helpful votes
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Berries!
October 14, 2021

I was worried the plants would be in rough shape because the weather here had gone into triple digits. When they arrived they were wilted and I immediately planted them and gave them a drink. By the end of the day they had all perked up and were looking great.

Date of experience: October 14, 2021
Ohio
1 review
0 helpful votes
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Great customer service!
October 14, 2021

I initially was very disappointed with the products that I received but I contacted customer service and the representative I dealt with was wonderful. She never made me feel as if I was just another complaining customer you'd want to silence but instead I felt like she too shared my thoughts and disappointment with the products I received and was very eager to make everything right.

Date of experience: October 14, 2021
California
1 review
0 helpful votes
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Happy tree
October 14, 2021

Tree arrived very healthy. By following detailed instructions, plant is now showing new growth after two weeks.

Date of experience: October 14, 2021
Texas
1 review
0 helpful votes
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Future Persimmon Tree (5-6 ft)
October 14, 2021

Received the persimmon tree in a box about 8' in length. Opened the box to find the tree very well packaged and in very good condition. Tree was, and still is, heathy. Soil was moist. Planted the tree the next day and can't wait til next year (hopefully) for it to produce persimmons.

Date of experience: October 14, 2021
Georgia
1 review
0 helpful votes
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Five weeks still waiting
October 14, 2021

My experience was not very customer friendly. Fast grow reputation I thought that the customer service aspect was less than poo. I had to call numerous times someone from fresh grocer to contact me once it would pass seven days example once my products were delayed a representative should have reached out to me, as opposed to me calling customer service numerous times and speaking to numerous customer service representatives with one using laughter About the situation

Date of experience: October 14, 2021
Ohio
1 review
0 helpful votes
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Amazing experience!
October 14, 2021

The website is super friendly and easy to shop. I was able to find what I needed in a variety of ways which made it helpful to be sure I was getting what I needed.

Date of experience: October 14, 2021
Virginia
1 review
0 helpful votes
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Not satisfied
October 14, 2021

Two dogwood trees have died after 2 months. Thujas i ordered were very small, not 1-2' as indicated. Only half the thujas survived 2 months.

Date of experience: October 14, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that some of your plants didn’t make it! We have reached out privately to help!

California
1 review
0 helpful votes
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Don't waste your time or money here
October 14, 2021

I paid 700 for rose trees and they arrive completely dead. They want me to plant dead trees and then reply back 4-6 weeks. These flowers were for a funeral and absolutely useless to
Me dead and waste of
Money. Go to your local nursery instead.

Date of experience: October 14, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your plants arrived! Shipping stress can cause plants to wilt, yellow and even drop leaves but typically make a full recovery! Being that we are plant people, we always like to ask our customers to give the plants a chance and not to give up on them too early. Please do not worry, we have your plant covered 100%. Just check back in with us if for some reason it begins to decline and we'll ship a new one!

Texas
1 review
0 helpful votes
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Greatest
October 14, 2021

Always well packed and protected. Always a phone call away for advice.

Date of experience: October 14, 2021
Maryland
1 review
0 helpful votes
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Great experience, repeat shopper
October 14, 2021

I have had great success with fast growing trees! Easy online shopping, quick delivery. I'm able to track shipping, and the trees and plants I've purchased arrive well packaged. I had an incident with my fig trees (the delivery driver did not abide by the instructions to keep the box on its side) but customer service was wonderful and shipped me replacements within the week. Can't say enough great things about fast growing trees. If I had enough space for an orchard, I would buy more.

Date of experience: October 14, 2021
Florida
1 review
0 helpful votes
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Still waiting for live plants!
October 14, 2021

To whom it may concern,

I ordered four live plants; unfortunately, I am still waiting and have called twice within three weeks. This morning I will be sending a message to my credit card company for a refund and would like to only pay for what I have received. I ordered two Nagami last week, and they were delivered yesterday. Would you please refund me the difference? I appreciate any help you can provide.

Order number # *******

Date of experience: October 14, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry for your experience! We checked the replacement order and the tracking has not moved with the carrier in over a week. We are reaching out privately to help!

New York
1 review
0 helpful votes
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Awesome apple tree
October 14, 2021

Love your site and your trees! The granny Smith tree we got is beautiful, was well packaged and got here quickly. This isn't the first time we got a tree from here and it won't be the last.

Date of experience: October 14, 2021
Connecticut
1 review
0 helpful votes
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Awesome
October 14, 2021

The trees came packaged 2 per box. They arrived looking healthy and the soil was still moist. After planting them, they immediately started thriving and they look great!

Date of experience: October 13, 2021
Texas
1 review
0 helpful votes
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Love my trees
October 14, 2021

Ordered my trees & received them very quickly. They were boxed really good Great Put them in the ground same day they came. I'm sure I will be ordering more.

Date of experience: October 13, 2021
Montana
1 review
0 helpful votes
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The right trees together
October 14, 2021

I was looking for some elderberry trees. I chose your trees because they are pretty big already. One of the trees even had a few little berries hanging on it. The combination of the two trees together solves the pollination problem. The trees were shipped quickly. I've planted them and protect them at night because of early frost and cold weather here in Montana. Now, I have another reason to look forward to Spring. I'm praying they make it. I bought the insurance, just in case! Thanks, Jane

Date of experience: October 13, 2021
New York
1 review
0 helpful votes
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Skeptical but very happy
October 13, 2021

I never have bought any trees or plants online and I was skeptical to do so. I purchased 3 6'-7' red maple trees and couldn't be more satisfied with the way they came and have been since planting them. Definitely would by from here again!

Date of experience: October 13, 2021