FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,060
shipping
245
quality
12,364
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144,278 reviews

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Mississippi
1 review
0 helpful votes
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All products have exceeded my expectations and are thriving!

Date of experience: October 17, 2021
California
3 reviews
0 helpful votes
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Beautiful healthy trees
October 17, 2021

… and their customer service was also first class. The trees were extremely well packed.

Date of experience: October 17, 2021
Connecticut
1 review
0 helpful votes
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Best delivery
October 17, 2021

Really fine over all. The trees arrived in good shape.

Date of experience: October 17, 2021
Massachusetts
1 review
0 helpful votes
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Purchased 6 trees from Fast Growing Trees in the spring: 2 elberta peach, 2 Chicago fig, a bing cherry, and a tartarian cherry. The 2 peach trees were planted in April and never leafed out. A landscaper checked them out a few days ago (mid October) and confirmed that they were dead. The bing cherry came with leaves that it lost, but he wasn't certain if it was totally dead or not, so we are leaving in place to see if it comes back in the spring. The tartarian cherry held its leaves on most branches, though the main lead appeared to be deadwood. He pruned that in the hopes one of the smaller branches fills in for it. There was an immediately apparent problem with one of the fig trees, so FastGrowingTrees quickly replaced it. Both figs made it into the fall, with one even producing a tiny fig. My rating primarily reflects my disappointment with the peach and bing cherry trees. It may have been too much to expect trees grown in the south to thrive in new england.

Date of experience: October 17, 2021
New York
1 review
0 helpful votes
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Excellent service
October 17, 2021

There was a small problem with the order, but they corrected it right away. Very very happy with their product and customer service. I would highly recommend this company.

Date of experience: October 17, 2021
Florida
1 review
0 helpful votes
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Customer service is the best!
October 17, 2021

Easy to order! My blueberry bush came damaged and I assumed it would be a hassle to get a replacement, like when dealing with most companies. Not this one! I was sent a new bush immediately and I can't thank the staff enough for such a quick resolution. This is the company you want to deal with.

Date of experience: October 17, 2021
Texas
1 review
0 helpful votes
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Elvis was soooo very helpful
October 17, 2021

Elvis answered all my questions and send exactly what I needed. So glad I found this site.

Date of experience: October 17, 2021
New Hampshire
1 review
0 helpful votes
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This is not my first purchase from FastGrowingTrees.com. I placed an order to be delivered as a gift to our former neighbors. The 5-6 ft pink dogwood tree I purchased arrived in perfect condition. Although there was a delivery issue, a call to the customer service department was answered quickly by a customer friendly human! I called back within an hour, and that employee knew why I had called and provided a prompt remedy. The delivery issue was not caused by FastGrowingTrees.com, but they did not hesitate to make sure my gift was delivered promptly. The tree has been planted by the recipients and they are thrilled with the tree. A+++ for customer service. Can't thank you enough.

Date of experience: October 16, 2021
Louisiana
1 review
0 helpful votes
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Will buy again
October 17, 2021

Selection, purchase and followup were great. Half of the first order died due to FedEx's poor service, but Fast Growing Trees made it right. Definitely will be ordering from again. Would lime to see UPS instead of FedEx though.

Date of experience: October 16, 2021
Massachusetts
1 review
0 helpful votes
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Arrived damaged
October 17, 2021

Tree was healthy enough but was delivered with it upside down so many of the leaves were damaged. And tree was dislodged and lopsided. I am hoping to nurse it back to health

Date of experience: October 16, 2021
South Carolina
1 review
0 helpful votes
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Great Service
October 17, 2021

Ordered three tress and some roses. Quickly delivered and everything was well packed and so far they are doing great. Would highly recommend FastGrowingTrees.com to all who want to get trees and plants.

Date of experience: October 16, 2021
Canada
2 reviews
0 helpful votes
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So easy to work with
October 16, 2021

Easy to order. Great communication. Will definitely recommend.

Date of experience: October 16, 2021
New York
2 reviews
0 helpful votes
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Cypress Trees
October 16, 2021

One of the 5 trees I ordered was yellowed and not looking healthy.

Date of experience: October 16, 2021
Idaho
1 review
0 helpful votes
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Trees were very small and scraggily.
October 18, 2021

We waited approximately 12 days for our 2 trees to arrive but were very disappointed in the size and overall wimpy appearance of both trees. The Colorado Spruce was small but has potential to grow eventually. The Douglas Fir looks exactly like a Charlie Brown tree with very few needles and the only thing that makes it a 3 foot tree is the barren center branch. We emailed Fast Growing Trees and they promptly got back to us explaining that the trees will get better as they grow but were only willing to give us a 15% credit off our purchase. We paid over $200 for trees we would never have purchased had we seen them in person. You don't know what you're getting and obviously this company is just dumping their scraggily trees. Thought we could trust their quality based on the reviews but don't believe them.

Date of experience: October 16, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear that your trees were not what you expected! We have reached out again to help!

Florida
1 review
0 helpful votes
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They were twigs and one had no root ball. After several calls I got replacement "trees" but they weren't much better

I'll never buy from this company again

Date of experience: October 16, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that your replacements were not any better! We have reached out to help!

California
2 reviews
0 helpful votes
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Very easy, seems like an honest reputable company.

Date of experience: October 16, 2021
Pennsylvania
1 review
0 helpful votes
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Tree died
October 18, 2021

I planted this immediately upon arrival and watered it thoroughly at least 3-4 times a week. It slowly started to die as the needles dried out and the amount of dead branches continued to increase. I feel like I did everything right and had 3 other tress arrive at the same time from fastgrowingtreea.com, with the other 2 being perfectly fine. I was told this was normal and was not offered a replacement.

Date of experience: October 16, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that your tree didn't recover! We have reached out privately to get a replacement!

Michigan
1 review
0 helpful votes
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Extremely disappointed
October 18, 2021

Was sent the wrong item made contact once and was never contacted and other correspondence from me were not answered. Have contacted BBB and pay pal, terrible experience!

Date of experience: October 16, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that you received the incorrect plant and that we didn't receive your email! We have reached out to help!

Texas
1 review
0 helpful votes
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Thrilled with my tree
October 16, 2021

I was so excited to receive my tree! It was wrapped extremely well and arrived on time. We can hardly wait to watch it grow and offer our neighborhood a brilliant display of colors.

Date of experience: October 16, 2021
Oregon
2 reviews
0 helpful votes
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Excellent product
October 16, 2021

I was a little concerned ordering a live ficus online, it took a few days longer due to the pandemic and i thought it may end up a box of twigs and dirt... it did not. Got a very nice healthy plant that is happy acclimating in our sunroom.

Date of experience: October 16, 2021