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Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
FastGrowingTrees.com Reviews Summary
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Had the best young man walk me through my order and the tree arrived quickly and healthy! I'll shop here again.
These trees arrived wilted and dying. I'm not sure they will make it.
Disappointed since I wrote about it and heard nothing back.
My original delivery was missing a dogwood I'd ordered, and the two Wisteria vines I'd ordered arrived looking a bit sad... I received two new Wisteria plants, and my dogwood bush, within the following week after speaking with customer service.
The trees that I received are planted and looking good - excited for spring to see new growth!
I purchased several thousands of dollars worth of plants and about 80% of them were fine, and in great shape. The other 20% were mashed by the shipper. Fast Growing Trees were super quick to get replacements to me, so KUDOS on that, but what is the answer here?
Different packaging or a different shipper.
From what I saw, it's the shipper. If the packaging had been cared for as printed on the box, there would be no issue.
Two of my Crape Myrtles arrived looking very tattered. I contacted customer service and they immediately responded and sent out replacements. No hassle, just a pleasant email!
I ordered four trees and two blueberry bushes. Packing was exceptional. Two weeks later the pear trees look great and one apple tree looks good. The other apple tree is not looking too good but I know it's the dormant season and only time will tell. Very pleased so far.
My first order was actually delayed through no fault of the company and the two trees I ordered were dry and almost dead by the time I received them. However, I contacted the company and they sent me two new trees straightaway! I actually went ahead and planted the two "dead" ones and one of them is flourishing quite well! I ordered three more trees and was impressed with how quickly they arrived as well. Would recommend to another buyer
The plants came quickly and in great condition. Very detailed and easy instructions on how to plant
Great Weeping Willow tree, great customer service. I will be buying from here again
Site showed clear pictures and descriptions of the trees I was interested in. Order process was quick and easy. Delivery was fast and products were in perfect condition.
I have been looking for a certain type of tree I got an email that it had come in I spoke to the lady on the phone she was very nice the tree was available I made the order shipping was very fast received it in good condition
I ordered a weeping cherry tree and was disappointed in the tree; I called customer service and they quickly took care of me and sent another tree as a replacement. Unfortunately, the replacement tree was in worse shape than the original tree. Very disappointed
We're so sorry to hear about your concerns! We have reached out privately to help!
The trees arrive bent over and some had snapped limbs to fit the shipping box. Out of 8 trees shipped only 3 are still alive.
The fig looked pretty doubtful and two of the roses didn't look very good. But when I got them planted and have kept them watered, they actually look good. Not sure about the roses but am hopeful. The fig now looks very good. The oranges actually had blooms on them when they arrived. I'm looking forward to be able to pick fruit from the trees and bushes soon
Most of trees came all bent only two came with a stick to keep them straight
We're so sorry to hear how your trees arrived! We have sent a private message to get some photos so we can take a look and help out!
After receiving the first tree, which was not in good health, I contacted the company and a replacement was sent out immediately. Irt arrived in great shape and is doing well in the ground and waiting for spring and new growth.
Customer service top notch! I don't have to asked for a replacement because FedEx delay my delivery for almost 2 weeks. Thanks
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are so sorry to hear how your trees arrived and that we didn't receive your email! We have reached out privately to get those photos so we can assist you in making this right!