FastGrowingTrees.com

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of FastGrowingTrees.com

FastGrowingTrees.com

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
See all photos
How would you rate FastGrowingTrees.com?
grey stargrey stargrey stargrey stargrey star

FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,056
shipping
245
quality
12,364
This company does not typically respond to reviews

Instant Feedback

145,699 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Danielle X.
Unfollow Danielle X.
Share Review
Report Review

Easy company to use
October 30, 2021

Their site is easy to use. I was shocked how fast shipping was. The tree came securely packaged. The height was as advertised. I needed to ask a question and customer service responded quickly.

Date of experience: October 30, 2021
North Carolina
1 review
0 helpful votes
Follow Phyllis E.
Unfollow Phyllis E.
Share Review
Report Review

We found the planting instructions helpful, and the bushes seem to be doing well. I will, say that I could tell that the bushes were in better shape when they left the grower than they were when they arrived, The shipper literally threw them on the porch, and the box was pretty beat up. The plants were large and leafy, but with many broken branches. After two weeks in the ground, they are doing just fine.

Date of experience: October 30, 2021
Kentucky
1 review
0 helpful votes
Follow Peggy O.
Unfollow Peggy O.
Share Review
Report Review

Hope the plants survive
November 2, 2021

Ordered two wisteria vines. When they arrived they were wilted with yellowing leaves. Planted them immediately, watered thoroughly and applied a transplant shock solution according to product directions. It is late in the season, so hoping they will survive and grow in the spring.

Date of experience: October 30, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Michigan
2 reviews
0 helpful votes
Follow Peggy A.
Unfollow Peggy A.
Share Review
Report Review

Wow-Fast and carefully packaged
October 30, 2021

We loved receiving our 3 bushes. We weren't sure how they would be delivered, but they were in great shape when they arrived quickly!

Date of experience: October 30, 2021
Texas
1 review
0 helpful votes
Follow Nick B.
Unfollow Nick B.
Share Review
Report Review

Hybrid Willow
October 30, 2021

We purchased two of the above mentioned willows a couple of years ago and are very happy with their progress. That original purchase of 5' saplings has resulted in two beauties at least 15' high today, rapidly bushing out. We purchased an additional hybrid willow a couple of weeks ago and it arrived in excellent condition.

Date of experience: October 30, 2021
Maryland
1 review
0 helpful votes
Follow Sandra Y.
Unfollow Sandra Y.
Share Review
Report Review

Sandra
October 30, 2021

Our pink dogwood is beautiful. We are sure it is enjoying being here with us.

Date of experience: October 30, 2021
New Mexico
3 reviews
0 helpful votes
Follow Linda D.
Unfollow Linda D.
Share Review
Report Review

Great experience!
October 30, 2021

I was dubious after having a terrible experience with a competitor (The Tree Center-terrible BTW), but went ahead and ordered 2 dwarf Alberta Pines and Berry Bush. My pines came just beautiful! Note: use the chat to ask the shipping size of plant to make sure it is size you want! But my Berry came in awful condition. I just went to the chat and expressed my concerned, after send a requested photo, I was quickly agreed with and a new one sent out. My replacement came in BEAUTIFUL condition! Very pleased! Great customer service unlike The Tree Center.

Date of experience: October 30, 2021
Utah
2 reviews
3 helpful votes
Follow Jay H.
Unfollow Jay H.
Share Review
Report Review

This company used to be good.
November 2, 2021

FGT sent me wrong replacement trees. FGT wouldn't do anything, wouldn't honor warranty I purchased. Rude customer service.

Date of experience: October 30, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Michigan
1 review
0 helpful votes
Follow Carl O.
Unfollow Carl O.
Share Review
Report Review

Trees for our greenhouse
October 30, 2021

Delivered as promised - trees have only been here two weeks, so we can't comment on them yet. They did arrive in great shape.

Date of experience: October 30, 2021
Georgia
1 review
0 helpful votes
Follow Gay F.
Unfollow Gay F.
Share Review
Report Review

Thrilled
October 29, 2021

I was thrilled with my purchase. The plants were in excellent condition and beautiful. They were delivered quickly and packaged well. Great job!

Date of experience: October 29, 2021
Wisconsin
1 review
0 helpful votes
Follow Peter Z.
Unfollow Peter Z.
Share Review
Report Review

Packaging
October 29, 2021

Smaller plants and shrubs have to be packaged better. The trees that r 4 foot tall r done well. Get them shipped at different times, the smaller plants r put in the box and r damaged because they r able to move back and forth and cause damage to the bigger trees by breaking smaller limbs and breaking off leaves.

Date of experience: October 29, 2021
Texas
1 review
0 helpful votes
Follow Sergio S.
Unfollow Sergio S.
Share Review
Report Review

Healthy and beautiful trees
October 29, 2021

Will order again! Secured plants, excellent delivery. On time.

Date of experience: October 29, 2021
Texas
1 review
0 helpful votes
Follow Cynthia C.
Unfollow Cynthia C.
Share Review
Report Review

No Response
October 29, 2021

I've purchased several trees, bushes from Fast Growing.
Rarely have I needed to connect with the company and when I have; the response was quick.
My latest purchase (Coral Maple) was showing possible signs of problems. I reached out, sent photos and no response. I certainly expected better service.
Cynthia

Date of experience: October 29, 2021
Washington
1 review
0 helpful votes
Follow Preet W.
Unfollow Preet W.
Share Review
Report Review

Preet
October 29, 2021

On time about 10 trees was damage they send me new one thank you

Date of experience: October 29, 2021
Texas
1 review
0 helpful votes
Follow juan E.
Unfollow juan E.
Share Review
Report Review

It's awesome and fresh looking.
October 29, 2021

Received delivery packages without a damaged and nice firm.

Date of experience: October 29, 2021
New York
1 review
0 helpful votes
Follow Larry C.
Unfollow Larry C.
Share Review
Report Review

Unreliable
November 1, 2021

I bought 60 trees, 3-4 ft, not one was more than 3 Ft, some were shorter.
Company claims that they do not have records on the heights of their trees they ship or do not want to share the info.

Unhappy client, first time client
Reviews will reflect my dissatisfaction

Date of experience: October 29, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear about your experience! It looks like we’ve since been able to resolve this, but if there are any questions or concerns we have not addressed yet, please let us know and we'll be more than happy to help out!

Florida
1 review
0 helpful votes
Follow Matthew G.
Unfollow Matthew G.
Share Review
Report Review

Best Nursery to buy from period
October 29, 2021

We bought two Kwanzan Cherry Blossom trees and they arrived in the most protective packaging I've seen any company use. The trees did appear to be stressed and have some shot disease on the leaves but as soon as I got them planted a week later they are going strong! Just a little patients and your plants will be growing strong! I added the organic planting mix with root growth stimulator and the Root Rocket packet to each of the trees.

Date of experience: October 29, 2021
New York
3 reviews
2 helpful votes
Follow James X.
Unfollow James X.
Share Review
Report Review

Shrubs arrived overly dry
November 28, 2021

The shrubs arrived later than expected and they were dry, especially the larger of the two.

We have taken great care in planting, feeding and watering so come spring we should have a better idea.

Date of experience: October 29, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are sorry for the delay in receiving your order but are happy to hear that you have gotten them comfortable there. Please keep an eye on them and let us know if you see anything else concerning you. We will be here to help!

Washington
1 review
0 helpful votes
Follow Jeannette H.
Unfollow Jeannette H.
Share Review
Report Review

Great plants
October 29, 2021

I recently bought a home and needed to do landscaping. I found fast growing trees and have purchased arborvitae, rose of Sharon, fire bushes, banana plant, and ornamental grasses. Everything arrived looking healthy and great except one plant, the banana plant had its leaves broken. However, their customer service was helpful and they are sending out another replacement tree. So far everything looks happy and healthy and will know more in the spring. Highly recommend Fast Growing Trees!

Date of experience: October 29, 2021
South Carolina
1 review
0 helpful votes
Follow Dorothy K.
Unfollow Dorothy K.
Share Review
Report Review

FGT is a great shopping experience!
October 29, 2021

I have been purchasing plants and trees from fast growing trees for close to a year now, and I have been so satisfied with how each plant and tree arrived and they all look great!

Date of experience: October 29, 2021