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Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
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Their site is easy to use. I was shocked how fast shipping was. The tree came securely packaged. The height was as advertised. I needed to ask a question and customer service responded quickly.
We found the planting instructions helpful, and the bushes seem to be doing well. I will, say that I could tell that the bushes were in better shape when they left the grower than they were when they arrived, The shipper literally threw them on the porch, and the box was pretty beat up. The plants were large and leafy, but with many broken branches. After two weeks in the ground, they are doing just fine.
Ordered two wisteria vines. When they arrived they were wilted with yellowing leaves. Planted them immediately, watered thoroughly and applied a transplant shock solution according to product directions. It is late in the season, so hoping they will survive and grow in the spring.
We loved receiving our 3 bushes. We weren't sure how they would be delivered, but they were in great shape when they arrived quickly!
We purchased two of the above mentioned willows a couple of years ago and are very happy with their progress. That original purchase of 5' saplings has resulted in two beauties at least 15' high today, rapidly bushing out. We purchased an additional hybrid willow a couple of weeks ago and it arrived in excellent condition.
I was dubious after having a terrible experience with a competitor (The Tree Center-terrible BTW), but went ahead and ordered 2 dwarf Alberta Pines and Berry Bush. My pines came just beautiful! Note: use the chat to ask the shipping size of plant to make sure it is size you want! But my Berry came in awful condition. I just went to the chat and expressed my concerned, after send a requested photo, I was quickly agreed with and a new one sent out. My replacement came in BEAUTIFUL condition! Very pleased! Great customer service unlike The Tree Center.
FGT sent me wrong replacement trees. FGT wouldn't do anything, wouldn't honor warranty I purchased. Rude customer service.
We are so very sorry to hear this and are reaching out privately to offer further assistance.
Delivered as promised - trees have only been here two weeks, so we can't comment on them yet. They did arrive in great shape.
Smaller plants and shrubs have to be packaged better. The trees that r 4 foot tall r done well. Get them shipped at different times, the smaller plants r put in the box and r damaged because they r able to move back and forth and cause damage to the bigger trees by breaking smaller limbs and breaking off leaves.
Will order again! Secured plants, excellent delivery. On time.
I've purchased several trees, bushes from Fast Growing.
Rarely have I needed to connect with the company and when I have; the response was quick.
My latest purchase (Coral Maple) was showing possible signs of problems. I reached out, sent photos and no response. I certainly expected better service.
Cynthia
Received delivery packages without a damaged and nice firm.
I bought 60 trees, 3-4 ft, not one was more than 3 Ft, some were shorter.
Company claims that they do not have records on the heights of their trees they ship or do not want to share the info.
Unhappy client, first time client
Reviews will reflect my dissatisfaction
We are so sorry to hear about your experience! It looks like we’ve since been able to resolve this, but if there are any questions or concerns we have not addressed yet, please let us know and we'll be more than happy to help out!
We bought two Kwanzan Cherry Blossom trees and they arrived in the most protective packaging I've seen any company use. The trees did appear to be stressed and have some shot disease on the leaves but as soon as I got them planted a week later they are going strong! Just a little patients and your plants will be growing strong! I added the organic planting mix with root growth stimulator and the Root Rocket packet to each of the trees.
The shrubs arrived later than expected and they were dry, especially the larger of the two.
We have taken great care in planting, feeding and watering so come spring we should have a better idea.
We are sorry for the delay in receiving your order but are happy to hear that you have gotten them comfortable there. Please keep an eye on them and let us know if you see anything else concerning you. We will be here to help!
I recently bought a home and needed to do landscaping. I found fast growing trees and have purchased arborvitae, rose of Sharon, fire bushes, banana plant, and ornamental grasses. Everything arrived looking healthy and great except one plant, the banana plant had its leaves broken. However, their customer service was helpful and they are sending out another replacement tree. So far everything looks happy and healthy and will know more in the spring. Highly recommend Fast Growing Trees!
I have been purchasing plants and trees from fast growing trees for close to a year now, and I have been so satisfied with how each plant and tree arrived and they all look great!
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.


We are so very sorry to hear this and are reaching out privately to offer further assistance.