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Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
FastGrowingTrees.com Reviews Summary
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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I was surprised how securely the trees were packed.
Got delivery fast and product came intact. Got a tree in-ground and looking forward to watching it grow next spring.
We ordered two trees from this company, a Newport Plum and a Golden Raintree. We are very happy with the Newport Plum - it has a great shape and is a lovely tree. The Golden Raintree was extremely spindly and was pruned back to within an inch of its life - if had just a few leaves at the top and appears to be a rather pathetic tree.
They were great in all areas, from sales to warranty. I recommend Fast Growing Trees and I will purchase from them again.
Received my order timely, was missing 1 tree. Called Customer Service and received missing tree in a few days. Very happy with products and service.
I ordered the 3' to 4' (little volunteer) Tulip Poplar on Monday and it was delivered on Thursday, in excellent condition.
Had questions on which blueberry plants to get so called. Person taking call at first told me that you didn't carry high bush. Then when I told him I had seen them on your website he finally found them. Made a recommendation that wasn't a good one for our area. When I asked about a specific variety he proceeded to read me exactly what was on the website.
We are so very sorry to hear this and are reaching out privately to offer further assistance.
Simple complaint. My order hasn't shown up... i have had no email update. No communication at all. So... not so satifsfied.
We are so very sorry to hear this! But are happy you were made aware of the presale for the week of 11/23. If there is anything further you need, please let us know!
I got my flash fire maple today and all leaves are dead but I was assure that by spring leaves will come back.
Customer service is unreliable! We ordered the Dakota Pinnacle Birch tree 2 months ahead of the delivery and agreed to a specific date, which is the birthday of our lost son. He has severed in the Air Force for 8 years and we wanted to plant that tree on our property. The status was confirmed 1.5 weeks before delivery, but the day before the date, we being told it's not going to happen! It was terrible feelings! We don't know about a quality of products, but customer service is terrible. Never again.
We are so sorry to hear about your experience! It looks like we’ve since been able to resolve this, but if there are any questions or concerns we have not addressed yet, please let us know and we'll be more than happy to help out!
I bought a mango tree. It wasn't doing too well. I contacted support. They tried to help nurse the tree. But decided that the tree was unlikely to make it. Next thing you know, they sent a nice new replacement without my even asking!
I have bought three trees from them and am very happy with the results.
This site has a great collection of interesting plants that tend to be hard to find locally. I've made several purchases here and they ship a good product quickly.
Great purchase. Purchased a similar tree from a competitor and Fast Growing specimen was far superior. The other vendor only staked the tree to 3 feet and it was all bent. Fas tGrowing was fully staked.
The picture on the website for the item I bought was of a beautiful lemon tree with many branches and leaves. The actual item I got was a twig with no branches and just a few leaves. They should put representative photos on their website of what people are actually buying.
We are so very sorry to hear this and are reaching out privately to offer further assistance.
Delivered in great shape. Beauty tree. Planted and doing good so far! I would order again for sure!
I ordered an orange tree and a pomegranate tree. The orange tree looks great but it's so small that I'll probably have to wait several years to get anything. The pomegranate is NOT doing well. May have to replace it.
We are so very sorry to hear this and are reaching out privately to offer further assistance!
Fast shipping and the tree was so healthy! Can't wait to see it grow.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are so very sorry to hear this and are reaching out privately to offer further assistance.