FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,056
shipping
245
quality
12,364
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145,311 reviews

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District of Columbia
1 review
0 helpful votes
Follow Robin H.
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The picture on the website for the item I bought was of a beautiful lemon tree with many branches and leaves. The actual item I got was a twig with no branches and just a few leaves. They should put representative photos on their website of what people are actually buying.

Date of experience: November 1, 2021
Cassidy M. FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Ohio
1 review
0 helpful votes
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Great service
November 1, 2021

Trees were packed nice and seemed healthy and fast delivery

Date of experience: November 1, 2021
Florida
1 review
0 helpful votes
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Jacaranda Tree
November 1, 2021

Delivered in great shape. Beauty tree. Planted and doing good so far! I would order again for sure!

Date of experience: November 1, 2021
California
1 review
0 helpful votes
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I ordered an orange tree and a pomegranate tree. The orange tree looks great but it's so small that I'll probably have to wait several years to get anything. The pomegranate is NOT doing well. May have to replace it.

Date of experience: October 31, 2021
Cassidy M. FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance!

Illinois
1 review
0 helpful votes
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Weeping Willow Tree
November 1, 2021

Fast shipping and the tree was so healthy! Can't wait to see it grow.

Date of experience: October 31, 2021
Illinois
1 review
0 helpful votes
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Great, reliable service
November 1, 2021

My tree showed up quickly and in very great shape. I planted it and it is doing really well almost 3 weeks later. Thank you!

Date of experience: October 31, 2021
Texas
2 reviews
0 helpful votes
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Best Bush
November 1, 2021

I needed an extra hydrangea at a vacation home. I chose the Endless Summer hydrangea. It is a good time to plant but I think most people get their hug rangers in the spring. I was afraid I wouldn't be able to find a nice bush but it came promptly and it was very healthy. It is doing superbly!

Date of experience: October 31, 2021
Massachusetts
1 review
0 helpful votes
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Range of Trees Excellent
November 1, 2021

When looking for a wider range of options that can be delivered relatively quickly, I go to Fast Growing Trees. Several trees that I bought from them last year are doing very well, and there is no reason to expect otherwise from the latest purchases. They were quick to correct a problem when one box of my initial shipment went missing. Sent out a replacement right away without any hassle.

Date of experience: October 31, 2021
Illinois
1 review
0 helpful votes
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As advertised
October 31, 2021

Did not realize how small the tree would be, but was as advertised.

Date of experience: October 31, 2021
Maryland
1 review
0 helpful votes
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Fast and Easy!
October 31, 2021

Great intuitive website. Reasonably priced trees. And fast delivery. I'm excited to watch my tree grow over the next few years.

Date of experience: October 31, 2021
Texas
1 review
0 helpful votes
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Fast Delivery. Healthy plants
November 1, 2021

Delivered fast 2 apple trees, 1 avocado tree, and 2 ever bearing raspberries bushes. Look VERY healthy!

Date of experience: October 31, 2021
Ohio
1 review
0 helpful votes
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New Japanese Maple
October 31, 2021

We purchased a Bloodgood Japanese Maple tree. The ordering process was simple and the tree arrived within the expected time. We did discover when we opened it that the box the tree was shipped in had at some point been stood on end and upside down. This caused the tree roots to fall out of the pot and dirt scattered throughout the box. The box was clearly marked that it should be laid flat. We realized that this was most likely the fault of the shipping company and not the fault of FastGrowing Trees. However, the tree and roots did not appear damaged. I called FastGrowing Trees to report the incident and the person I spoke with apologized and was very helpful. I told him the tree did not seem damaged and we would plant it. He told me if it was not thriving in two weeks FastGrowing Trees would take care of us. It's been a few weeks now and our tree appears to be doing fine. I am pleased with this company and would purchase from them again.

Date of experience: October 31, 2021
Idaho
2 reviews
0 helpful votes
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Great quality trees
October 31, 2021

I've had great success with planting trees from fastgrowingtrees.com. They arrive well-packed and healthy, and so far have been doing great where I planted them.

Date of experience: October 31, 2021
California
1 review
0 helpful votes
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Buy from your local growers
November 2, 2021

I was very excited about the arrival of my 2 banana trees, 7ft strawberry tree and lychee tree.
I have been growing tropical fruit trees for 15 years and this was the first time I bought trees online. I do not recommend it.
The trees arrived so shocked they were a poor sight to unpack. Shipping is very stressful on trees but i was even more shocked to discover how much of the roots were removed to fit it in smaller containers, especially the 7ft tree. I'm assuming this is done for cheaper shipping?
After 2 weeks of trying to nurse them back to health,. 3 of the 4 trees are simply dead. The lychee tree is not dead but it's really struggling. Still. Support your local growers, pick your own trees and don't put the trees though the stress of shipping especially tall ones. Customer service was very good. I was refunded after proof of pictures. However, this experience was very wasteful of my time prepping for the trees

Date of experience: October 31, 2021
Cassidy M. FastGrowingTrees.com Rep
over a year old

We are so sorry to hear about your experience! It looks like we’ve since been able to resolve this, but if there are any questions or concerns we have not addressed yet, please let us know and we'll be more than happy to help out!

Iowa
1 review
0 helpful votes
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Love trees!
October 31, 2021

Tree came very promptly and is in the ground and seems healthy and happy!

Date of experience: October 31, 2021
North Carolina
1 review
0 helpful votes
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I ordered two Ruby Falls Redbud trees and upon arrival discovered that one of them was unacceptable, which was immediately rectified by the excellent customer service by sending me a replacement tree. Unfortunately, that tree, too, arrived damaged and, again, customer service offered to send me still another tree or discount my purchase, I chose the discount, as I had by that time lost confidence in the product.

Date of experience: October 31, 2021
Cassidy M. FastGrowingTrees.com Rep
over a year old

We are still so very sorry to hear this and if there is anything further we can do to help, please make us aware!

Missouri
1 review
0 helpful votes
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Lilacs & Magnolia Bushes
October 31, 2021

The bushes arrived when promised with instructions. They are living happily in our yard!

Date of experience: October 31, 2021
Washington
1 review
0 helpful votes
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Not what I expected
November 1, 2021

Products delivered damaged…dead…customer service refused refund and demanded shipping back 6 trees and a restocking fee to consider refund. We ended up getting healthy trees from a local nurserfor cheaper. Online pictures are deceiving and not at all what was delivered.

Date of experience: October 31, 2021
Cassidy M. FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Texas
1 review
0 helpful votes
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White Dogwood Trees
October 31, 2021

Trees arrived in good condition. I planted them the same day as received. I followed the planting directions and used the Fast Grow product to put around the roots. I water them twice a week. So far they are doing well.

Date of experience: October 30, 2021
New York
1 review
0 helpful votes
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Happy with my purchase
October 30, 2021

The trees arrived quickly. I was a little concerned about one of them so I called customer service. The woman who spoke to me was very helpful and both my fog trees seem to have settled into the ground nicely.

Date of experience: October 30, 2021